Q&A(7)
Q: Does it have gps. can it find it's way back to you like the journey pro?
A: Brand response from Snaptain Team Please kindly note that S5C don't support GPS function. We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further. We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
submitted bySnaptain Team - 2 years agoBrand expert
Q: can you record your flight with the Drone with your phone app
A: Brand response from Snaptain Team Yes, you can save the video in your app or SD card We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further. We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
submitted bySnaptain Team - 2 years agoBrand expert
Q: The weight is listed as 2 Pounds--does that mean I need to register with the FAA?
A: Brand response from Snaptain Team Please kindly note that S5C doesn't need to register with FAA. We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further. We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
submitted bySnaptain Team - 2 years agoBrand expert
Q: Will this work with a 4G cell phone or do I need access to 5G service?
A: Brand response from Snaptain Team Thank you so much for sharing your experience. We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot. Besides, unlike "4G" and "5G" in the mobile phone world which refer to "fourth generation" and "fifth generation" mobile phone technology, the "2.4G" and "5G" numbers in Wi-Fi are radio frequency bands. 2.4G is short for the 2.4GHz band, and 5G is short for the 5GHz band (roughly 5.1 to 5.8 GHz, with some gaps in between depending on the country and regulator agency). Thus, it's compatible as long as your phone's Wi-Fi band supports 802.11ac. We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com . We are more than happy to assist you further. We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
submitted bySnaptain Team - 3 years agoBrand expert
Q: how big is the battery for the drone
A: Brand response from Snaptain Team Regarding your issue, the size of the S5C battery is about 70×70×40 mm and it about 800mAh. We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further. We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
submitted bySnaptain Team - 3 years agoBrand expert
Q: how high can it fly??????????
A: Hi Lazy, In regard to your query, the maximum flight relative height is 80 m. If you ever have any concerns or questions about the product, you can contact our support team via the warranty card.
submitted bySnaptain Team - 3 years agoBrand expert
Q: Does the unit include a display screen or does the user need to supply their personal cell phone to receive the image ?
A: Hi Trampline, In regard to your query, if you want to check the camera's views, you need to download and install the S5C's APP in your mobile phone. If you ever have any concerns or questions about the product, you can contact our support team via the warranty card.
submitted bySnaptain Team - 3 years agoBrand expert