Vaseline Intensive Care Moisturizing Body Lotion with Cocoa Butter Cocoa Radiant - 20.3 fl oz
$7.99 ($0.39/fluid ounce)See 2 deals for this item
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Guests are saying
This lotion is praised for its hydrating properties, leaving skin feeling soft and smooth. Many guests appreciate its pleasant cocoa scent and the glow it provides. However, some have expressed disappointment with recent formula changes, noting issues with consistency and scent. Despite mixed feelings about the new version, it remains a popular choice for those seeking effective moisture, especially for dry skin. Guests recommend it for daily use and after showers.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.2 out of 5 stars with 2642 reviews
effectiveness: 3.69 out of 5
quality: 3.49 out of 5
value: 3.73 out of 5
56% would recommend
110 recommendations
1 out of 5 stars
27 June, 2026
originally posted on vaseline.us
(no review title)
I've been using this product for a while this is first time I had to wash off my face. Did you change ingredients? My face was burning red.
1 out of 5 stars
23 June, 2026
originally posted on vaseline.us
Just awful
I’ve used this for years. Just got a new bottle & noticed immediately that it wasn’t the same. The consistency is terrible and the smell is just awful. I thought maybe I had a bad batch but after reading the reviews, it seems like poor decisions were made by Unilever.
1 reply from Vaseline Consumer Services team - 2 months ago
We are sorry to hear about your experience with the product. We would like to make things right for you. Could you please email us at unileverconsumercare.usa@unilever.com with your reference number 55307917 so that we can assist you promptly?
1 out of 5 stars
8 June, 2026
originally posted on vaseline.us
Don't but this AWFUL diluted product
WOW is too runny, gummy, sticky, stinks, my skin does not glow like the old formula or feel moisturized. Absolutely awful. I'm beyond disappointed about this change. You've lost a longtime customer. Buyer be warned. Make sure you can return it for your money back if you don't like it. I got 2-32oz bottles to throw out!
1 reply from Vaseline Consumer Services team - 2 months ago
Hi, thank you for sharing your feedback. We're sorry to hear how disappointing this experience has been, especially after being a long-time consumer. We completely understand how frustrating it is when the product doesn’t meet your expectations or perform like the previous formula. Your satisfaction is important to us. Please connect with our Consumer Services team at (Consumer.Services@Unilever.com) with your contact details and the ref ID: (55147647), so we can address your concerns promptly.
5 out of 5 stars
18 May, 2026
originally posted on vaseline.us
Nice
[This review was collected as part of a promotion.] It cleans skin excellent and makes you feel soft And it smothes your skin excellent
5 out of 5 stars
28 April, 2026Verified purchase
(no review title)
Great lotion and it last.
1 out of 5 stars
27 April, 2026
originally posted on vaseline.us
Change Gone wrong
I am very disappointed with this notion.This is the lotion i've been using since it's been on the market.It's now watery, it does not smell the same.I don't care about the new bottle.It's just bad, I guess I have to find me another luncheon.I'm just one person you probably don't care i'm only talking about the cocoa version.I felt like that was for my skin type.It helped my legs not be dry.This new formula is not good.And if you don't care, I guess I'll try to find something else, that's better have a good day
1 reply from Vaseline Consumer Engagement Centre team - 4 months ago
Hi Monee, we are disappointed to hear that our Vaseline body lotion didn't meet your expectations. We’re committed to delivering high quality experiences, and your input is valuable to us. We would like to request you to connect with our Consumer Services team at unileverconsumercare.usa@unilever.com with your contact details and the ref ID: 54776909 and we will be glad to assist you further with your concern.
1 out of 5 stars
2 April, 2026
originally posted on vaseline.us
Please bring the old formula back
not good and smells bad. please bring the old formula back!!
1 reply from Vaseline Consumer Service team - 4 months ago
Hi Shy, We're disappointed to hear that our product Vaseline Lotion Intensive Care Cocoa Radiant didn't meet your expectations. Please connect with our Consumer Services team at Unileverconsumercare.usa@unilever.com with your contact details and the ref ID: 54736980 so we can better understand your experience and work to improve.
5 out of 5 stars
26 March, 2026
originally posted on vaseline.us
Very hydrating
Very moisturizing for my skin. Great for after bath , shower or extra moisturizing. Smells good
1 out of 5 stars
26 February, 2026
originally posted on vaseline.us
“Aqualine Non-Interesting Care Lotion”
Call it Aqualine…Seems like the “Wise Guys” came onboard and figured out how to save “X” amount of dollars… someone is ruining years of quality tradition and has tarnished a household brand. My Mothered bought this and it’s all we knew. Looks like Vaseline teamed up with Aquafina!! Take it down now. We noticed.
2 out of 5 stars
22 February, 2026
originally posted on vaseline.us
New bottles are horrible
Not happy at all with the new ingredients change. I placed an order for the original not knowing they changed it up and because the store still had the old picture up. Now my skin feels like there's fire ants biting me. I honestly don't understand why people always changing something that worked perfectly fine over the years.
1 reply from Shea Moisture Consumer Services team - 4 months ago
Hi DWright, thank you for sharing your feedback. We're really sorry to hear about this experience and the discomfort the ingredient change caused you. We completely understand how upsetting it is when a trusted product changes and your skin reacts so badly. Your satisfaction is important to us. Please connect with our Consumer Services team at (Consumer.Services@Unilever.com) with your contact details and the ref ID: (54160794), so we can address your concerns promptly.
1 out of 5 stars
12 February, 2026
originally posted on vaseline.us
New Formula Irritates Skin
Please go back to the 48 hour formula!!!!! I have extreme eczema and it was the ONLY lotion I can use now this new version gives me hives. Why change??? Please go back!!!
1 reply from Vaseline ConsumerService team - 6 months ago
Hi, We're sorry to hear about your experience with our product. Your safety and satisfaction are our top priorities. Please contact our Consumer Services team at unileverconsumercare.usa@unilever.com with your contact details and the ref ID# 54072219 so we can address this matter promptly. Thanks.
3 out of 5 stars
29 January, 2026
originally posted on vaseline.us
No longer smells good.
Sure I guess it works as a moisturizers, but whatever they changed in the recipe it no longer smells good. I used to love this lotion because it would leave my skin smelling delicious, now I just smell like oily petroleum.
1 out of 5 stars
Thumbs down graphic, would not recommend
28 January, 2026Verified purchase
Formula Change?
Total formula change! I used to use this all the time! Especially throughout the summer, because it would keep my skin feeling soft and hydrated while in the heat. Unfortunately now it is waaaay too heavy for me to wear on my skin. I’m very disappointed.
1 reply from Vaseline Expert team - 5 months ago
We're truly sorry to hear that the product performance was not good. Thank you for bringing this to our attention. We want to make things right for you. Please send us an email at unileverconsumercare.usa@unilever.com with your details, and reference ID 54404228 we’ll make sure to assist you promptly.
5 out of 5 stars
22 January, 2026
originally posted on vaseline.us
Nourishes my dry skin
This has been hands down the absolute lotion for my dry skinn
4 out of 5 stars
11 January, 2026
originally posted on vaseline.us
48 hour formula and bottle look
This product is one of my go to’s. Moisturizes good enough for skin not to feel or look dull or dry. The 48 hr formula was thick enough and the smell was not overwhelming. However the 72 hour product seems a bit off. I wish they would go back to the 48 hour product and in the bottle with the V. Gives it more of a vibrant look. I’ve stood in the store while purchasing on numerous occasions and suggested this product to other women who did buy when it was the 48 hour formula not sure I would now as something just seems different.
5 out of 5 stars
Thumbs up graphic, would recommend
24 November, 2025
Great lotion!
Love the scent & how glowy my skin feels & looks.
5 out of 5 stars
11 November, 2025
originally posted on vaseline.us
Very attractive packaging
Very good product and it’s doing wonders to my skin I’ll recommend to family and friends
3 out of 5 stars
Thumbs down graphic, would not recommend
14 October, 2025Verified purchase
(no review title)
I don’t want to not like this, but this particular variant isn’t moisturizing enough. Its texture is closer to thin, liquid lotion.
1 reply from Vaseline Expert team - 10 months ago
Hi Keeksmalone, We're sorry to hear about your experience with Vaseline Intensive Care Moisturizing Body Lotion with Cocoa Butter Cocoa Radiant. We truly value your feedback. Kindly reach out to our Consumer Service Team at Consumer.Services@Unilever.com with your contact details and reference ID: 52884217 so we can learn more and assist you further.
5 out of 5 stars
27 September, 2025
originally posted on vaseline.us
Last long
Your skin feels good all day, last long and you do not look greasy
1 out of 5 stars
15 September, 2025
originally posted on vaseline.us
Lotion review
This lotion is like water, messy, doesn’t smell that great either…..sooo disappointed!!
1 reply from Consumer Services team - 6 months ago
Hi there, thanks for taking the time to share your experience with our team. We're truly sorry to hear that Vaseline Lotion Intensive Care Cocoa Radiant wasn't the right fit for you, and please be assured that we've shared your comments with our team.