VetriScience Ultimate Strength Healthy Hip & Joint Chews for Cats, Fish Flavor, 30 Count Bag

Hi Eliane, Thank you for your review of our Ultimate Strength Healthy Hip & Joint for Cats chews. We are thrilled to hear that you and your cat are having such a successful experience. Thank you for being a valued VetriScience customer!

Thanks for reaching out to us. We're so sorry to hear that your cat didn't do well with Ultimate Strength Healthy Hip and Joint. The high levels of active ingredients in these chews can lead to mild digestive upset in cats. We'd recommend administering with meals to offset the possibility of stomach upset. If that doesn't work, you may want to break up the dosing between AM and PM to make it easier to digest. You can also consider trying Extra Strength Healthy Hip and Joint or Heathy Hip and Joint chews, which may be easier on your cat's stomach. Please let us know if any of these solutions work or if there's anything else we can do to help.

Hi Madison. Thank you for giving GlycoFlex a try and we are sorry to hear that your kitties are not fans. Although we pride ourselves on high palatability ratings, some pets may not always like the taste of our supplements. With our 100% satisfaction guarantee, you can return this product to us for a replacement bag or full refund within 45 days of the purchase date. Please contact us at 1-800-882-9993 for further assistance. We apologize for any inconvenience this may have caused and please let us know if there's anything else we can do to help.

Thank you for your feedback. Although we pride ourselves on high palatability ratings, some pets may not like the taste of our chews. We mostly face this challenge with cats. Some techniques we have found helped pets try our supplements include: mixing with food (wet food works well); topping the chew with a little peanut butter or cheese; for cats, we’ve heard positive results from consumers putting the supplement in a favorite treat bag, shaking, and then administering. Hope this helps!

Thank you for your feedback. The size of the chew is determined by all of the active ingredients we want to include in our products. In some cases, we make the chews larger to help with palatability, increase flavor, and dilute the taste of bitter actives. We've found that consumers have the best luck with large chews when broken (or cut) in half, but this isn't true for all pets, unfortunately. Hope this helps!