Whisker Litter-Robot 4 with Step

A: Hi Belle, thanks for reaching out about Whisker Litter-Robot 4 with Step After each use the litter box spins and sifts the litter from the waste. The waste is then discarded to a tray underneath and the litter is sifted back into the box. A video illustrating this process is included in the product images for your reference. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: The Litter-Robot uses litter very efficiently as the sifting system separates the clumps from the clean litter and deposits them into the waste drawer below.

A: Hi Belle, During the clean cycle, the globe rotates. The sifting process separates the clumps from the clean litter. The clumps are deposited into a waste drawer located below the globe. -Whisker

A: Just don’t. Clay clumping only for less problems

A: Hi Priscilla, thanks for reaching out about Whisker Litter-Robot 4 with Step. Yes, it is generally okay to use crystal litter with the Litter-Robot 4, but with some considerations. While the manufacturer recommends clay-clumping litter, small crystal litter beads or crystals that pass through the sifting screen will work. However, translucent or white-colored crystal litters may affect the accuracy of the litter level and Drawer Full Indicator (DFI). If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi breezy, thanks for reaching out about Whisker Litter-Robot 4 No, you should not use wood-based pellet litter in the Whisker Litter-Robot 4. The Litter-Robot 4 is not compatible with wood-based pellets or other litters that are non-clumping, loose-clumping, newspaper-based, or strictly absorbent. Wood pellets are too large to pass through the sifters in the Litter-Robot 4, which can jam the cleaning system. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: The best litter for Litter-Robot is clumping litter. We recommend a high-quality, standard-weight, clay-based clumping litter.

A: Hi JayS, All units come with a 1-year manufacture warranty. You are welcome to purchase the extended warranty on the Whisker website for a 3-year warranty in total. Whisker

A: Hi JayS, thanks for reaching out about Whisker Litter-Robot 4 with Step This comes with a 1 year limited manufacturer warranty. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi, thanks for reaching out about Whisker Litter-Robot 4 with Step. The Whisker Litter-Robot 4 with Step comes with a few essential accessories in the box, in addition to the main unit and power supply. The included items are: The Litter-Robot 4 base unit and globe. The Step: This is a key feature of this specific model, and it is pre-installed. It provides a gentle ramp for your cat to enter and exit. The Fence: A plastic fence that attaches to the front opening of the globe to help contain kicked-up litter. A carbon filter: This is part of the OdorTrap system to help reduce smells. Waste drawer liners: A starter pack of custom-fit liners (usually 5-25, depending on the retailer and bundle). OdorTrap Packs: A small starter pack of odor-neutralizing packs. Power Supply: The AC/DC adapter to plug the unit into a wall outlet. Quick Start Guide/User Manual. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi, thanks for reaching out about Whisker Litter-Robot 4 with Step. The 90-day in-home trial for the Litter-Robot 4 (and other Whisker products) is primarily offered and guaranteed when you purchase directly through Whisker's official websites (Litter-Robot.com, Whisker.com, or Litterbox.com). If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi wendy, thanks for reaching out about Whisker Litter-Robot 4 with Step. The Whisker Litter-Robot 4 itself, when purchased as the base unit, comes with a carbon filter for odor control. However, the OdorTrap® Packs (which are more advanced odor eliminators that use natural chemistry) are typically sold separately. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi IR, thanks for reaching out about the Whisker Litter-Robot 4 with Step The Whisker Litter-Robot 4 with Step can function without a Wi-Fi connection, but its smart features and remote control capabilities will be disabled. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day between 7 am and 11 pm CST.

A: Hi Cat owner, thanks for reaching out about Whisker Litter-Robot 4 with Step Yes, a cat weighing 18 pounds should be able to comfortably use the Whisker Litter-Robot 4 with the step. The interior of the globe provides ample space for most domestic cats to turn around and do their business. The interior dimensions are approximately 15"-17"H (depending on litter level) x 19"W x 18"D. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Niao, A 3lb clump should be fine as long as the globe is not overfilled with litter as the Litter-Robot uses litter very efficiently since the patented sifting system only removes the clumps.