96''W Sofa Couch Set, Upholstered Storage Sofa Chair with USB Charges, Bluetooth Speaker, Cup Holders, Beige -ModernLuxe
$396.99 reg $859.99
Sale save $463.00 (54% off)
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1 out of 5 stars with 1 ratings
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1.3 out of 5 stars with 3 reviews
comfort: 2 out of 5
design: 1.5 out of 5
ease of assembly: 1.5 out of 5
quality: 1 out of 5
value: 1 out of 5
0% would recommend
2 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
18 December, 2025Verified purchase
Not the bear quality/ noisy
The couch has velcro on the back of it for some of the cushions .That is very noisy. The cushions kinda get deformed easily. I would not buy this couch .
1 reply from MODERNLUXE team - 3 months ago
Dear Customer, we sincerely apologize that our product did not meet your satisfaction. However, please allow us to explain. The velcro is designed to provide stable support for our customers. However, we understand your concerns and have already relayed your feedback to our relevant team for further improvement. Regarding the cushion padding, we use high-quality foam to ensure comfortable support. Under normal circumstances, issues like the one you mentioned should not occur. Therefore, we kindly ask for the opportunity to identify the specific issue and assist you in resolving it. Please contact our customer service team at your earliest convenience. We will promptly work with you to find a satisfactory solution and ensure you can enjoy a comfortable sofa experience. Guest Services contact information will be found after you click the【Sold & shipped by】button, at the bottom of the page or in the separate【Contact】section. Thank you for your understanding. We look forward to your reply and hope to have the opportunity to address this matter for you. Best regards, ModernLuxe
1 out of 5 stars
Thumbs down graphic, would not recommend
28 October, 2025Verified purchase
DO NOT BUY!!!
This is the WORST couch- DO NOT BUY!!! It is very uncomfortable- my back hurt for a whole day after sitting in it for 2 minutes. The cushions are super flat with no cushioning. This is very poor quality- it feels like you’re sitting on a wooden bench covered in cloth. It sits way too low to the ground and I’m only 5 ft tall! It took a couple hours to assemble (it arrived in 2 boxes). My daughter asked if I ordered a Temu couch that’s how bad it is. I ended up getting rid of it the next day. I would only give it half a star if I could.
1 reply from MODERNLUXE team - 5 months ago
Dear Customer, we're sorry to hear that the product has not met your expectations—this is certainly not the experience we want you to have. However, please allow us to explain. The cushions are filled with foam. For the convenience of transportation and compression packaging, the foam may remain compressed for a long time during transit. This is why it feels flat and lacks cushioning when you first use it. We recommend leaving the couch to stand for a period of time and gently patting the cushions to help them fully fluff up. After this process, the comfort level will be significantly improved. As for the seat height, the dimension is clearly marked as 17 inches on our product page. This height is determined based on the specifications of most similar products on the market and the preferences of the majority of customers, which is designed to meet the needs of most users. Nevertheless, we still respect and understand your decision, and will take your feedback seriously to further optimize our product design in the future, striving to cater to the needs of more customers. If you encounter any similar issues when purchasing our products in the future, please feel free to contact our dedicated customer service team directly first. We will promptly provide you with satisfactory solutions, saving you from unnecessary troubles. Guest Services contact information will be found after you click the【Sold & shipped by】button, at the bottom of the page or in the separate【Contact】section. Once again, we sincerely apologize for the unpleasant experience you have encountered. Thank you very much for your valuable feedback, and we hope to have the opportunity to provide you with more satisfactory products and services in the future. Best regards, ModernLuxe