PetCove Self-Cleaning Automatic Litter Box – Smart WiFi Auto Cat Litter Box with Safety Sensors, Odor Control & App Control for Multiple Cats

A: Hello, Thank you for reaching out. For the Petcove PurrTek Light Self‑Cleaning Litter Box, the replacement bag and charcoal filter are model-specific, not universal across all Petcove litter boxes. Let us know if we can do anything else for you - we're here to help. Petcove Customer Care

A: Hello, Thank you for reaching out. Great question! The litter trays in the Petcove PurrTek Light Self-Cleaning Litter Box are fully washable and reusable — no need to purchase expensive disposable trays. You can simply clean the tray as needed. For added convenience, just replace the small waste bags when they’re full, and you’re all set. If you have any other questions or need help choosing the right setup, please feel free to reach out. I'm always happy to assist! Petcove Customer Care

A: Hello, Thank you for reaching out. Yes, the PetCove PurrTek Light Self-Cleaning Litter Box includes 20-count LitterWrap bags in the box for the waste receptacle. Let us know if we can do anything else for you - we're here to help. Petcove Customer Care

A: Hello, Thank you for reaching out! All Petcove products come with a Lifetime Warranty, which covers any defects in materials or workmanship under normal use. If you experience any issues with your unit, we're more than happy to assist with troubleshooting, replacement, or other solutions as needed. Let us know if we can do anything else for you - we're here to help. Petcove Customer Care

A: Hello, Thank you for reaching out. The PurrTek Light Self Cleaning Litter Box is a wall plug-in unit that does not use batteries. Power Details: Wall plug-in: AC power adapter included (AC 100-240V → DC 12V) No batteries required: Operates on standard household electricity Power cord: Approximately 2–3 feet long with a 2-prong plug The unit comes with the power adapter in the box, so you'll be ready to plug it in right away. The power specifications support standard US and international voltages. Let us know if we can do anything else for you - we're here to help. Petcove Customer Care

A: Hello, Thank you for reaching out. The PurrTek Light Self-Cleaning Litter Box requires quick-clumping litter, such as bentonite clay litter, to prevent waste from sticking to the litter pan. Using inappropriate litter, including non-clumping or loose-clumping litter, can cause the device to clog, become damaged, or break. Additionally, pellet-style litter should not be used because the pellets are too large to pass through the cleaning rake. High-dust litter should also be avoided as it can interfere with the litter box's electronic components. Let us know if we can do anything else for you - we're here to help. Petcove Customer Care