Whisker Litter-Robot 4 with Step

A: Hi Belle, thanks for reaching out about Whisker Litter-Robot 4 with Step After each use the litter box spins and sifts the litter from the waste. The waste is then discarded to a tray underneath and the litter is sifted back into the box. A video illustrating this process is included in the product images for your reference. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: The Litter-Robot uses litter very efficiently as the sifting system separates the clumps from the clean litter and deposits them into the waste drawer below.

A: Hi Belle, During the clean cycle, the globe rotates. The sifting process separates the clumps from the clean litter. The clumps are deposited into a waste drawer located below the globe. -Whisker

A: Just don’t. Clay clumping only for less problems

A: Hi Priscilla, thanks for reaching out about Whisker Litter-Robot 4 with Step. Yes, it is generally okay to use crystal litter with the Litter-Robot 4, but with some considerations. While the manufacturer recommends clay-clumping litter, small crystal litter beads or crystals that pass through the sifting screen will work. However, translucent or white-colored crystal litters may affect the accuracy of the litter level and Drawer Full Indicator (DFI). If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi breezy, thanks for reaching out about Whisker Litter-Robot 4 No, you should not use wood-based pellet litter in the Whisker Litter-Robot 4. The Litter-Robot 4 is not compatible with wood-based pellets or other litters that are non-clumping, loose-clumping, newspaper-based, or strictly absorbent. Wood pellets are too large to pass through the sifters in the Litter-Robot 4, which can jam the cleaning system. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: The best litter for Litter-Robot is clumping litter. We recommend a high-quality, standard-weight, clay-based clumping litter.

A: Hi JayS, All units come with a 1-year manufacture warranty. You are welcome to purchase the extended warranty on the Whisker website for a 3-year warranty in total. Whisker

A: Hi JayS, thanks for reaching out about Whisker Litter-Robot 4 with Step This comes with a 1 year limited manufacturer warranty. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi, thanks for reaching out about Whisker Litter-Robot 4 with Step Yes, you can use World's Best Cat Litter in a Litter-Robot 4, as it is a clumping litter that works with the machine. However, users report potential issues like sticking to the globe, odor retention, and moisture buildup that can lead to pests. Whisker recommends using its own brand or a high-quality, clay-based clumping litter for the best performance. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi, thanks for reaching out about Whisker Litter-Robot 4 with Step. The Whisker Litter-Robot 4 with Step comes with a few essential accessories in the box, in addition to the main unit and power supply. The included items are: The Litter-Robot 4 base unit and globe. The Step: This is a key feature of this specific model, and it is pre-installed. It provides a gentle ramp for your cat to enter and exit. The Fence: A plastic fence that attaches to the front opening of the globe to help contain kicked-up litter. A carbon filter: This is part of the OdorTrap system to help reduce smells. Waste drawer liners: A starter pack of custom-fit liners (usually 5-25, depending on the retailer and bundle). OdorTrap Packs: A small starter pack of odor-neutralizing packs. Power Supply: The AC/DC adapter to plug the unit into a wall outlet. Quick Start Guide/User Manual. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi, thanks for reaching out about Whisker Litter-Robot 4 with Step. The 90-day in-home trial for the Litter-Robot 4 (and other Whisker products) is primarily offered and guaranteed when you purchase directly through Whisker's official websites (Litter-Robot.com, Whisker.com, or Litterbox.com). If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi wendy, thanks for reaching out about Whisker Litter-Robot 4 with Step. The Whisker Litter-Robot 4 itself, when purchased as the base unit, comes with a carbon filter for odor control. However, the OdorTrap® Packs (which are more advanced odor eliminators that use natural chemistry) are typically sold separately. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi IR, thanks for reaching out about the Whisker Litter-Robot 4 with Step The Whisker Litter-Robot 4 with Step can function without a Wi-Fi connection, but its smart features and remote control capabilities will be disabled. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day between 7 am and 11 pm CST.

A: Hi Cat owner, thanks for reaching out about Whisker Litter-Robot 4 with Step Yes, a cat weighing 18 pounds should be able to comfortably use the Whisker Litter-Robot 4 with the step. The interior of the globe provides ample space for most domestic cats to turn around and do their business. The interior dimensions are approximately 15"-17"H (depending on litter level) x 19"W x 18"D. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.