Set of 4 Regina French Country Wood and Cane Upholstered Dining Chairs Beige/Natural - Christopher Knight Home: Polyester, Rubberwood Frame
$484.19 reg $537.99
Sale save $53.80 (10% off)
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design: 1 out of 5
ease of assembly: 4 out of 5
quality: 3 out of 5
value: 3 out of 5
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11 May, 2024Verified purchase
Missing holes for brackets to attach legs
Two of the chairs had issues. First, there were not enough screws in the order, which worked because second, one of the seats did not have the holes drilled out for the screws. Packaging was also damaged.
1 reply from Christopher Knight Home team - 2 years ago
Hello, Thank you for taking the time to share your feedback with us regarding your recent purchase of Regina French Country Dining Chairs. We're sorry to hear about the issues you encountered, and we apologize for any inconvenience this may have caused. It's disappointing to learn that the chairs you received were missing the necessary holes for attaching the legs and that the packaging was damaged upon arrival. This falls short of the quality and standard of service we strive to provide. We understand the frustration of receiving a product that doesn't meet expectations, and we want to make things right for you. Please know that we take your concerns seriously, and we will address them promptly with our quality control team to prevent similar issues from occurring in the future. In the meantime, we would like to assist you with resolving these issues as quickly as possible. If you haven't already, please contact our customer service team with your order details, and we will work to provide you with a solution. Once again, we apologize for the inconvenience, and we appreciate your patience and understanding as we work to rectify this situation for you.