Braun Silk-expert Pro 5 PL5147 IPL Hair Removal System
$349.99
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Guests are saying
The Braun Silk Expert Pro 5 IPL device has garnered mixed feedback from guests, with many praising its effectiveness in reducing hair growth and providing a convenient at-home solution. Users report significant results after consistent use, particularly for legs and underarms, with some experiencing life-changing improvements. However, concerns about durability and inconsistent performance have been noted, suggesting that while it can be a valuable addition to personal care routines, guests should manage their expectations regarding long-term effectiveness.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.2 out of 5 stars with 626 reviews
ease of use: 3.76 out of 5
quality: 2.9 out of 5
value: 2.67 out of 5
40% would recommend
22 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
6 November, 2026
Stopped working after less than 2 years
This product worked well initially, and I recommended it to many of my friends. Unfortunately, I purchased in Feb 2025 and it stopped working in Nov 2026. While most Braun products have a 2-5 year warranty, you should be aware that the Braun IPL products have a 1 year warranty and Braun will not assist you if they stop working just after the warranty expires (as many of them seem to). A lifespan of less than 2 years on a device that cost over $400 when purchased is absolutely outrageous.
From Braun team
Thank you for sharing your feedback on the Braun Silk-expert Pro 5 PL5147 IPL. We’re glad to hear that the device worked well for you initially and that you felt confident enough in your experience to recommend it to others. We’re truly sorry that the device did not provide the longevity you expected, and we understand your concern after having such a positive experience with it at first. If you’d like to discuss your experience further, please give us a call at 1-800-272-8611, and we’ll be happy to assist you.
3 days ago
1 out of 5 stars
19 October, 2026
originally posted on us.braun.com
Works... until it doesn't.
Unfortunately I can't recommend this device, as it just does not have the longevity I would expect from something so expensive. After several months, the main head started returning a red light every time, even though my skin color had not changed and I have fair skin/dark hair (so the ideal combination for IPL). After several more, the smaller head began doing the same thing. The device lasted less than a year, which is far less than what is advertised. This seems to be a known quality issue, and unfortunately the devices never seem to break when still under warranty.
From Customer Care team
Thank you for sharing your feedback on the Braun Silk·expert Pro 5 IPL. We're sorry to hear about your experience, especially after initially choosing the device with confidence in its performance and longevity. We understand your concerns when a device you rely on begins behaving differently over time, and this is certainly not the experience we would like you to have. Please remember that your device is covered by a one-year limited warranty and we'll be more than happy to honor it. If you need further assistance, please know that we are here to help you at 1-800-272-8611.
21 days ago
1 out of 5 stars
Thumbs down graphic, would not recommend
19 August, 2026Verified purchase
Used
Arrived used with hair on the machine and heads. The box was completely sealed and seemed new. Disgusting.
From Braun team
Thank you for your feedback regarding your experience with the Braun Silk-expert Pro 5 PL5147 IPL Permanent Hair Removal System. We understand how concerning it must have been to experience this issue, especially when the packaging appeared sealed. This is certainly not the experience we want you to have, and we will take note of your comments and share them with our team. Your device comes with a one-year warranty, and we are here to help. Please contact our support team at 1-(800) 272-8611 so we can assist you.
3 months ago
4 out of 5 stars
17 August, 2026
originally posted on us.braun.com
Not permanent but decent
Don’t expect permanent hair removal. I’ve been using this for two years now and still have to shave but at least the hair growth is reduced I’d say by like 50% so it makes it easier to manage.
1 out of 5 stars
Thumbs down graphic, would not recommend
5 August, 2026Verified purchase
(no review title)
it was already used.
From Braun team
Thank you for your feedback. We are profoundly sorry and concerned to hear that your Silk-expert Pro device was already used when you received it. This is an absolutely unacceptable situation, and we sincerely apologize for this egregious error and the complete failure in product quality control. Receiving a used item when expecting a new one is a gross violation of trust, and we understand your outrage. We are launching an immediate investigation into how this could have possibly happened. This is not reflective of our brand standards, and we are committed to making this right. Please contact us immediately at 1-800-272-8611. We need to gather more details to address this specific incident.
3 months ago
1 out of 5 stars
27 July, 2026
originally posted on us.braun.com
Ineffective & expensive
This product did not work. It was a waste of time and money. Even if it had worked, it was surprisingly slow compared to cheaper IPLs I've used so I wouldn't have cared for it.
1 out of 5 stars
17 June, 2026
originally posted on us.braun.com
avoid
I am now on my fifth one of these. I bought one a few years ago. I had to return 3-4 times as it would work for 4 months then stop. After 2 years the warranty ran out and I had to buy a new one in July 2025. Now this one does not work
5 out of 5 stars
13 June, 2026
originally posted on us.braun.com
So Happy I Purchased
I have always had to shave my lower legs and armpits every day, not even staying smooth till the next day. Same with bikini line, plus I get a lot of irritation. I was super skeptical but decided to give this IPL a try. Well 5 weeks in and I haven’t had to shave my lower legs or bikini line all week! Tiny bit of stubble, but you can’t see it at all! Armpits are taking a bit longer, but hoping they will be the same after the 12 weeks. But only felt like I needed to shave them twice this week. Started on the back of my thighs a few weeks in and also added the rest of the bikini area. Already seeing results there. Even if it doesn’t get better than it is now after the full 12 weeks it would still be SO worth the purchase. SO much less shaving and looking smooth all the time even when I can feel a tiny bit of hair.
5 out of 5 stars
24 May, 2026
originally posted on us.braun.com
(no review title)
Great product . I had the older version and now I decided to purchase again
5 out of 5 stars
8 May, 2026
originally posted on us.braun.com
Worth every penny!
This product has changed MY LIFE! It’s such a WONDERFUL product. Me and my family have been using Braun products since last 40+ years, and have never been disappointed. I use the Pro 3.
5 out of 5 stars
7 March, 2026
originally posted on us.braun.com
Wonderful
I wish I could buy this device earlier…. I have light (beige) color skin and dark hair, so it is the perfect combo for IPL. After only 2 uses, I noticed that the hair stopped to grow back as fast as before. Today I am after my 5th treatment and I barely need to shave! I am very very happy!
5 out of 5 stars
17 February, 2026
originally posted on us.braun.com
Works for me!
I’ve used this weekly for four weeks and most of the hair on my legs is gone. I’m impressed!
1 out of 5 stars
2 February, 2026
originally posted on us.braun.com
Stopped Working After One Year
It was working very well, but after a year it stopped working. The light is not flashing anymore, and the machine smells like it’s burned. I thought I could use it for at least two years. The website suggested holding down the button to fix the issue for people with the same problem, but nothing I tried worked.
From Customer Care team
Thank you for your feedback on the Braun Silk·Expert Pro 5 PL5137. We're sorry to hear that it stopped working after a year and that you're experiencing issues with the light and a burning smell. Your satisfaction is important to us, and we take product quality seriously. We recommend contacting our support team at 1-800-272-8611 for assistance with your issue. We're here to help!
9 months ago
5 out of 5 stars
27 January, 2026
originally posted on us.braun.com
Fast results!
I used 3 weeks in my chest, and I could see a lot of results. I strongly recommend it.
5 out of 5 stars
19 January, 2026
originally posted on us.braun.com
Game changer
This has worked so well for me!! I def have to use it once a month for certain areas but it’s so quick and easy I really don’t mind. Way better than shaving or waxing.
5 out of 5 stars
Thumbs up graphic, would recommend
15 January, 2026Verified purchase
(no review title)
So worth it!!! Love it and delivery was super fast
1 out of 5 stars
Thumbs down graphic, would not recommend
3 January, 2026
Defective product
This is a garbage product. I used it two times and it stopped working. I reached out to Braun and requested a replacement. I patiently waited for the replacement and it finally arrived. And guess what? Dead!!!!! The replacement was dead on arrival couldn't get it to work once. Totally unacceptable for such an expensive product.
From Braun team
Thank you for your feedback regarding your experience with the Braun Silk-expert Pro 5 PL5147 IPL Permanent Hair Removal System. We’re truly sorry to hear that this product did not work as intended. This is not the experience we want for our customers, and we want to help you. Please know that this product comes with a 1-year warranty, and we would be more than happy to honor it. If you would like further assistance, you can contact us at 1-800-272-8611.
10 months ago
5 out of 5 stars
13 October, 2025
originally posted on us.braun.com
Amazing, it really works
I was skeptical that this would work, even though I have dark brown hair and light skin. I've been using it for about 9 weeks and my legs and pits are completely hairless; pubic area is partly gone mostly because I was a little nervous to use it on the highest setting (after 3 weeks I was using it everywhere down there on the high setting without a problem!)
5 out of 5 stars
5 October, 2025
originally posted on us.braun.com
Excellent product, would buy again
I don’t think I’m exaggerating when I call this IPL life-changing. While I’m advantaged by having the ideal skin/hair color combination, I had a near immediate reduction in hair growth, saving me hours of time every week. This was a replacement for a much older IPL from a different manufacturer. I figured that the technology must have improved. It has, and I have no regrets about this purchase.
3 out of 5 stars
23 September, 2025
originally posted on us.braun.com
Precision head not precise enough for small areas
I wanted to use this product for hair on my fingers and toes, but even the precision head is too large for these small areas, so I can’t get it to activate. So disappointing!
From Customer Care team
Amy, thank you for sharing your experience with the Braun Silk·expert Pro 5 IPL. We’re truly sorry to hear that the precision head is too large for the smaller areas like your fingers and toes, making it difficult to activate the device. We understand how disappointing this must be, especially when you had specific areas in mind for treatment. Your feedback is important to us, and we’d love to help you find a solution. Please reach out to us at (800) 445-5388 so we can assist you further. Thank you for being a valued member of the Braun community!
1 year ago