Neutrogena Facial Cleansing Makeup Remover Wipes - 25ct: Paraben-Free, For Combination & Sensitive Skin
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Guests are saying
The Neutrogena makeup remover wipes are highly praised for their effectiveness in removing makeup, including stubborn waterproof products, while being gentle on the skin. Guests appreciate their soft texture, pleasant scent, and the convenience they offer, especially for travel. However, some guests noted concerns about the wipes being thinner than before and leaving an oily residue. Overall, they are a reliable choice for quick and easy makeup removal without irritation.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 3484 reviews
1 out of 5 stars
25 January, 2026
originally posted on neutrogena.com
Face Burns
My face is on fire and burning after using the wipes. Ive used these before and never had this reaction before. Ive washed my face mu times and its not taking the burNing away
5 out of 5 stars
7 December, 2025Verified purchase
Neutrogena face wipes
These are the only makeup wipes that really take off everything - I’ve been using them for years
2 out of 5 stars
13 November, 2025
originally posted on neutrogena.com
A Big ol' meh
Been using this for 15 years - I'm not sure how many reviews are related to the old formula, but the new one isn't worth the purchase. Anyone know of a good brand of makeup wipes? I'm in need of a new brand.
1 out of 5 stars
9 November, 2025
originally posted on neutrogena.com
Left chemical Burns
i got these last week and used them once. They left horrible searing chemical burns on my eyelids and under my eyes. I do not have evn remotely sensitive skin. I tossed them in the trash.
1 out of 5 stars
25 October, 2025
originally posted on neutrogena.com
Nope.
Cleans well but burns my skin and eyes when using them! now the recall.. Yikes! Never using again.
1 out of 5 stars
19 February, 2025
originally posted on neutrogena.com
(no review title)
I believe i developed a stye on my eyelid after one application of the wipe. I normally use baby shampoo for makeup removal, but i was traveling and bought a bag of the towelettes. I ended up having to seek medical attention for diagnosis and treatment on my vacation. Bummer.
2 out of 5 stars
12 February, 2025
originally posted on neutrogena.com
Smaller and thinner than used to be
I’ve used these for years and they are now thinner and smaller. feel more like a wet tissue than a good face wipe like they always used to be. still REMOVES makeup
4 out of 5 stars
20 January, 2025
originally posted on Home Tester Club

Work wonders
Effortlessly removes my eye makeup with no irritation. Gentle but hard working. 4 stars because the packaging could be better, the adhesive seems to “dissolve” after some time and wipes can dry out.
1 reply from the Product Manufacturer team - 1 year ago
Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!
5 out of 5 stars
10 December, 2024
originally posted on Home Tester Club

The best and most effective
These are my go to and have been forever. They get all the makeup off my face and don’t leave a greasy or oily residue on my face after use. They are not harsh on my skin and I always feel nice and clean with no breakouts as a result of leaving on my makeup
5 out of 5 stars
4 December, 2024
originally posted on Home Tester Club

High quality
My go to makeup remover product I love the gentleness of these wipes and how effective they are in removing impurities from my skin. The only problem is they leave an oily feel behind even though they claim to be oil free.
1 reply from the Product Manufacturer team - 1 year ago
Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!
5 out of 5 stars
3 December, 2024
originally posted on Home Tester Club

Must have!
I love these makeup removing wipes and use them daily! These are a must-have for anyone who wears makeup and makes your daily skincare routine so much easier!
2 out of 5 stars
3 December, 2024
originally posted on Home Tester Club

Not good for sensitive skin
These wipes are convenient for travel and a good sized wipe, but enough to get the majority of your makeup off with one wipe. However, they are a little rough for sensitive skin and left my face feeling irritated. I wouldn’t recommend them if you have sensitive skin.
4 out of 5 stars
27 November, 2024
originally posted on Home Tester Club

Classic Makeup Wipe!
These wipes get rid of mascara and eye makeup better than most wipes or cleansers. They are always my go to and are quick to use after a long day. Although, they can leave an oily residue on the skin after use, so be sure to wash your face after!!!
1 reply from the Product Manufacturer team - 1 year ago
Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!
5 out of 5 stars
23 November, 2024
originally posted on Home Tester Club

The only makeup remover wipe I use!
I have tried many makeup remover wipes from expensive brands to drugstore. The Neutrogena wipes truly live up to the hype! They are soft and hold just enough moisture. They are gentle enough to remove eye makeup but work to remove most everything on the eye in one to two wipes. I also use long wear foundation and I am able to get it all off without having to scrub at my face! 10/10 recommend!
5 out of 5 stars
23 November, 2024
originally posted on Home Tester Club

Fave makeup removing
These wipes are the best! I have the big pack at home and take the littles when I travel! Great scent nice feeling on your face and they remove waterproof mascara! Love
5 out of 5 stars
22 November, 2024
originally posted on Home Tester Club

Makeup wipes
These makeup wipes come in handy when your in a rush trying to get your makeup off before bed they definitely get the job done and they don't leave your face feeling sticky like other makeup wipes I have tried before..I definitely recommended them!
1 out of 5 stars
15 November, 2024
originally posted on neutrogena.com
The new smell is awful
I have been using these makeup wipes for OVER 10 YEARS. They mu have chaNged the formula Because they smell TERRIBLE. It smells like overwhelmingly strong old lady perfume. Ugh. And i bought a 2-pack.
1 out of 5 stars
13 November, 2024
originally posted on neutrogena.com
Rash and swell
I bought this a week ago and after wiping my face, I have bumps and swelling.
1 reply from the Product Manufacturer team - 1 year ago
Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!
1 out of 5 stars
10 September, 2024
originally posted on neutrogena.com
Needed EYE surgery due to your product
I Bought the Neutrogena makeup remover cloths and wipes. After using them I got a lump under my right eye. I went to the optometrist. I had to have eye surgery to remove the puss in that eye. Your wipes contain an oil based in them Because of this I had surgery. I couldn't do anything nor go anywhere I had stitches. It was very painful to say the least. I want to be compensated by your company for the pain that I went through with this. I do have an attorney, If I need to use him I definitely will, because your product caused this. I want to know what will u do now to help a customer
1 reply from the Product Manufacturer team - 2 years ago
Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!
5 out of 5 stars
30 August, 2024
originally posted on neutrogena.com
(no review title)
I don't wear make up but love these freshening up on s hot day. Pleasant fragrance