Secret Whole Body Deodorant Spray - Almond Honey - 3.5oz: Aluminum-Free, Animal By-Product-Free, Normal Skin, Body Spray

Hello, Maybe this can help? Check to make sure the nozzle cap is in the open position by turning it clockwise. If it is locked, you will not be able to fully press down on the nozzle

Thank you for getting in touch about our Secret Whole Body Spray. We're so sorry to hear about your experience. What you've shared has definitely been unexpected especially since we have put all of our products through many quality checks. Please know that we will handle this with our Quality Assurance team. It's a chance that the product wasn't being shaken properly in between uses. We recommend shaking the product for about 30-60 seconds before dispensing. Also be sure to always dispense the product upright as spraying it upside down may deplete the propellant used to help dispense the product. When you have the time, please give us a call at (800) 964-1947 or email us through our Contact Us page so we may better assist you.

Oh no! We apologize for falling short with Secret on this one. We appreciate your insights and will take them into consideration. 💙

We’re truly sorry to learn about your experience with Secret. Thank you for bringing this to our attention. 💙

Thank you so much for taking the time to share your thoughts! We’re truly sorry to learn that you experienced burning. We always strive to provide our customers with the best experience possible, and we regret falling short this time. While we've tested all our ingredients to ensure they’re safe and effective when used as directed, we understand that individual sensitivities can vary. We recommend stopping the use of this product. For additional support, feel free to give us a call at (800) 964-1947 or drop us an email through the Contact Us page on our website. We’re here for you!

Thank you so much for your feedback. We are so sorry to hear about your experience with the dispensing mechanism. Make sure you are holding the can fairly upright while spraying. Please, feel free to give us a call at (800) 964-1947 or drop us an email through the Contact Us page on our website for additional support. We’re here for you!

Thank you for reaching out about your experience with Secret Aluminum Free Whole Body Spray. We're truly sorry to hear that you had a skin reaction. Your safety is our top priority, and we will escalate this to our Health and Safety team. Please discontinue use and feel free to reach out for support at (800) 964-1947 or through our website. Your well-being is important to us, and we appreciate you bringing this to our attention. 💙

Thank you for your review! 💙

Thank you for your feedback on Secret Whole Body Deodorant Spray in Almond Honey scent. We are happy to hear you found the scent pleasant. However, we are sorry to hear you were dissatisfied with your recent purchase. This is not the experience we want you to have and we appreciate your bringing it to our attention. Rest assured, we will share your comments with the rest of our team. We want you to know we have strict controls in place to ensure our products reach you in the best condition. We are reporting this to our Quality Assurance Team. We’d like you to know it is important to shake the can at least 30 seconds before each use, and make sure you spray it at least 6 inches from the skin. Please feel free to call us at (800) 964-1947 or email us through our Contact Us page for further assistance.

Thank you for your review on Secret Whole Body Deodorant Spray in Almond Honey scent. We are sorry to hear you were dissatisfied with your recent purchase. This is not the experience we want you to have and we appreciate your bringing it to our attention. We will share your comments with the rest of the team. As you likely already know, deodorants protect against odor by killing odor causing bacteria, but don’t control wetness. For wetness and odor control, we recommend an antiperspirant deodorant combination. The level of protection provided by a product depends on body chemistry. Changes in diet, activity levels or stress may affect the performance of the product. Our testing has shown that it may take up to two weeks to adjust to a new product before getting the fullest level of protection. So, reapplication may be necessary in the first few weeks. Please feel free to call us at (800) 964-1947 or email us through our Contact Us page for further assistance.

We appreciate your feedback on Secret Whole Body Deodorant Spray in Almond Milk & Honey. We are saddened to hear about your experience. Your report is unexpected and we are sharing your comments with our Health & Safety Team. We want you to know all of our products are thoroughly evaluated and proven to be safe and effective when used as directed. Still, we do recognize that some consumers may have personal sensitivities which make them unable to tolerate a particular ingredient or formula. If you haven’t already done so, we recommend that you discontinue using the product. Our team would like to learn more about your experience. Please feel free to give us a call at (800) 964-1947 or email us through our Contact Us page to help our team learn more about your experience.

Thank you for your review on Secret Whole Body Deodorant Spray in Almond Honey. We are sorry to hear about your experience. We want you to know your report is unexpected. Rest assured, we are sharing your comments with our Health & Safety Team. We want you to know all of our products are thoroughly evaluated and proven to be safe and effective when used as directed. Yet, we still recognize that some consumers may have personal sensitivities which make them unable to tolerate a particular ingredient or formulation. If you haven’t already done so, we recommend that you discontinue using the product. Please feel free to give us a call at (800)964-1947 or email us through our Contact Us page to help us learn more about your experience.

Thank you for your feedback on Secret Whole Body Deodorant Spray in Almond Honey. We are happy to hear you liked the scent, however we are sad to hear you did not get the desired results. We want you to know our products go through many quality checks to ensure they reach you in perfect condition. What you've described is not something we would expect and we’re sharing your experience with our Health & Safety and Quality Assurance Teams. As you may already know, the level of odor protection depends on your body chemistry and can be affected by changes in diet, stress, and activity levels. Odor is caused by bacteria in the presence of sweat. While our product does help protect against odor, our formulation isn't designed to prevent wetness. To prevent wetness for your underarms, we recommend using an antiperspirant deodorant which contains aluminum to help protect against both wetness and odor. Please feel free to reach out to Secret at 800- 964-1947 or through our Contact Us page.

Thank you for sharing your experience with our Secret Whole Body Deodorant Spray - Almond Honey. We are glad to know that you enjoyed the scent, but we regret to find that you noticed a burning sensation and that it did not seem to protect you against the odor. Please know that this is not the experience we want you to have. Please be assured that we will be sharing your report with our Health and Safety Team as well as the rest of our Secret Team. It's important to understand that the level of protection provided varies based on your own unique body chemistry. Certain factors, such as changes in diet, activity level, and stress, can affect the product's performance. It may take your body up to two weeks to adjust to a new product before getting the fullest protection. We recommend applying twice daily, morning and night, and consider reapplying as needed. Also, be mindful that this is a deodorant-only product and only focuses on odor =and not sweat. Sweat is the body's way of regulating temperature, and we did not want to prevent this natural occurrence. For wetness and odor protection, try one of our antiperspirant deodorant combinations. We would love to learn more about what happened. Whenever you get the chance, please give us a call at (800) 964-1947 or send us an email through the Contact Us page on our website.