Prequel Gleanser + Glycolic Acid Non-Drying Cleanser - 13.5 fl oz
$19.99
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Guests are saying
This cleanser has garnered a mix of enthusiastic praise and some reservations from guests. Many appreciate its gentle formula, effective cleansing, and hydrating properties, making it suitable for sensitive skin. Guests have noted improvements in skin texture and brightness, while some have expressed concerns about packaging and potential breakouts. Overall, it stands out as a versatile option for both face and body care, especially for those seeking a non-drying exfoliating cleanser.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.1 out of 5 stars with 160 reviews
effectiveness: 3.15 out of 5
quality: 3.08 out of 5
value: 3 out of 5
46% would recommend
13 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
27 September, 2026Verified purchase
Save your money
Doesn’t foam up and can’t clean my tinted sunscreen or eye make up. Wipe my face to dry afterward to find colors on my towel. Worst face wash I ever tried.
5 out of 5 stars
26 September, 2026
originally posted on Prequel
Love this cleanser
This cleanser leaves my skin feeling nice. I like that it’s for face and body
5 out of 5 stars
23 September, 2026
originally posted on Prequel
Good product
I really like this product. It makes my skin feel clean without being too dry.
2 out of 5 stars
Thumbs down graphic, would not recommend
22 September, 2026Verified purchase
Made my skin texture worse
I used the normal gleanser and never had any problems, I got this one because it’s supposed to help with skin texture..I feel like it made my texture worse and made me break out wayyyy more than the normal one. Also didn’t do a great job of taking off my makeup and I don’t wear waterproof makeup or a bunch of makeup on a daily basis…wouldn’t recommend
2 out of 5 stars
19 September, 2026
originally posted on Prequel
Not quite
I like the regular cleanser a lot especially in winter but not this one. It doesn’t foam up very well and leaves my mature combo skin dry.
3 out of 5 stars
Thumbs down graphic, would not recommend
17 September, 2026
Not my favorite
In general it doesn’t foam up like the regular cleanser does and leaves my skin feeling dry. I have combo more towards oily skin.
1 out of 5 stars
5 September, 2026
originally posted on Prequel
Doesn’t remove sunscreen/makeup.
I’ve been using this for a few months now and it’s probably at the bottom of cleansers I’ve tried. This does not remove water resistant sunscreen or makeup well at all. I have to wash twice when I use it; once with this and once with something else. If I have nothing on my face it’s fine. But I always wear sunscreen so this does not work for me at all. I’m only using it because I paid for it.
5 out of 5 stars
29 August, 2026
originally posted on Prequel
What I had been looking for
Finally found a cleanser that keeps my skin clear!
3 out of 5 stars
11 August, 2026
originally posted on Prequel
Hoped for glass containers.
I love the product, though wish it came in a glass bottle.
4 out of 5 stars
8 August, 2026
originally posted on Prequel
Cleanser
I’m still getting used to this cleanser and whether it cleans as well as Cera Ve does. It is gentle on the skin and doesn’t take much to wash my face which I appreciate it.
5 out of 5 stars
Thumbs up graphic, would recommend
29 July, 2026
A must buy!
This cleanser is everything I hoped it would be AND the fact that my skin has NOT reacted to any of the Prequel products says EVERYTHING! My skin has always been extremely reactive to literally anything I would use on my face. To the point where I was unable to use anything on it including skincare and makeup. So, I'm incredibly thankful for this company and it's high quality products made with special care for sensitive and reactive skin like mine!
2 out of 5 stars
25 July, 2026
originally posted on Prequel
Not as expected
I think I’m in the “not common” category with this cleanser. First off, it doesn’t foam like it’s supposed to. I don’t have issues with packaging so far. For reference I have combo/type one rosacea. I think this cleanser is also breaking me out. I don’t like the ingredient “cocomidopropyl betaine”. It can be a harsh surfactant for some users. Also, where’s the glow? The bottle is also huge and clunky. It takes up a lot of room in my shower which I don’t like either. I feel this dries out my skin a bit and I’m only using it 2X a week. I’ll probably use this as a shaving cream but this is definitely not a repurchase. I had a disappointing product from them before this too. This is an inferior product from what I expected. I think this line is overrated.
5 out of 5 stars
21 July, 2026
originally posted on Prequel
Love!!!!
I can’t believe I actually love a cleanser this much. And yes, it really is great for both face and body. Something else I was skeptical of. I definitely recommend this!
3 out of 5 stars
20 July, 2026
originally posted on Prequel
Frustrating to use, but skin feels great!
Generally speaking, I like this cleanser. I haven’t been able to tolerate glycolic acid, so to be able to use it in this cleanser is quite nice. However, the packaging leaves much to be desired. I didn’t have a huge problem with it at first. It took more force to press the pump down to dispense the product. But then I used enough that I lit was slightly more than halfway full and nothing was getting through that pump. What’s left is an extremely thick consistency that takes some effort to spread. I can deal with that consistency ok enough if it was easier to get out of the bottle. As it currently stands, I have to stand the bottle upside down inside a caddy propped up by other products. Then when it’s time for my shower, I turn it on its side in the shower. Then I have to unscrew the pump, scrape off the straw of the pump to waste less product, and turn the bottle upside down with my finger stuck into the bottle to scoop out what I can. This process is very very tedious. I’ll probably try purchasing again in case this was a weird batch. But if this happens to another bottle, I either need to decant into a different container or abandon the product. It’s an unfortunate user experience as I have really liked prequel products so far.
5 out of 5 stars
13 July, 2026
originally posted on Prequel
Great product
This cleanser has a lovely lather that is effective and gentle. My skin is left clean and I've noticed, in the short time that I've used it, that my skin's texture seems more even. Looking forward to the results after more time has passed!
5 out of 5 stars
10 July, 2026
originally posted on Prequel
So good !
I received this product as a gift in exchange for my honest review. I’ve been using this cleanser as part of my evening skincare routine a few times a week. I love that it cleanses my skin without leaving it feeling tight or stripped, which is important since my skin can be on the drier side. The formula feels gentle while still helping my skin feel smoother and refreshed after cleansing. Compared to other glycolic cleansers I’ve used, this one feels much more hydrating and comfortable on my skin. Many exfoliating cleansers leave my face feeling dry, but this one maintains my skin’s moisture while still giving me a deep clean. After using it consistently, I’ve noticed my skin looks smoother, feels softer, and has a healthier glow. Overall, I think it’s a great option for anyone looking for gentle exfoliation without sacrificing hydration.
5 out of 5 stars
29 June, 2026
originally posted on Prequel
Yay!
Finally, a Gleanser formulation that doesn’t break me out!
4 out of 5 stars
Thumbs down graphic, would not recommend
28 June, 2026Verified purchase
Good cleanser
I liked it but not enough to love it. I do have combinarion skin. Sometimes more dryer than greasier. I enjoy a cleanser that does not strip away all the oils, but just enough to feel clean. This cleanser doesn’t make my face feel clean enough. I like the ingredients but wouldn’t buy it again.
5 out of 5 stars
28 June, 2026
originally posted on Prequel
Great quality and value
Such great cleanser and value! I use it as a second cleanse after a makeup remover. It feels gentle yet effective. Doesn’t cause discomfort from being overly drying, and my combo skin hasn’t gotten any congestion since I’ve been using it for a few months.
5 out of 5 stars
18 June, 2026
originally posted on Prequel
The Happy Cleanser
No product that I’ve tried has been as gentle as this one! My skin is clean afterward with no oils or makeup left on the towel and after 6 weeks of use with H&H I’m seeing smoother moisturized texture.