20oz Signature Large Tumbler Candle - Yankee Candle

Hello, Thank you for reaching out to us. We appreciate your feedback and we're sorry to hear about your disappointment. We're committed to making sure to turn your experience around to a rather delightful one, as we use all the feedback we get to continually improve everything we do. If you require our assistance, please contact us on the following email address: yankeecandle.consumercare@newellco.com or through Live Chat stating your complaint so we can help you further. We’re available Mon.-Fri. 9am – 8pm Eastern Time. Thank you! Yankee Candle® Consumer Care

Hello, We’re sorry to hear that your Spiced Pumpkin Large Tumbler Candle didn’t provide the fragrance experience you expected. We understand how disappointing it can be to look forward to a candle and not get the scent you hoped for. Fragrance throw can be affected by room size, airflow, and burn time. For the best experience, we recommend ensuring the wick is trimmed to about 1/8 inch and allowing a full melt pool to form on the first burn. If you’re still experiencing issues, please reach out to us via https://www.yankeecandle.com/support/customer-service or through Live Chat starting your complaint, so we will be happy to help. We’re available Mon.-Fri. 9am – 8pm Eastern Time. Thank you! Yankee Candle® Consumer Care

Hello, We’re sorry to hear that your Spiced Pumpkin Large Tumbler Candle didn’t provide the fragrance experience you expected. We understand how disappointing it can be to look forward to a candle and not get the scent you hoped for. Fragrance throw can be affected by room size, airflow, and burn time. For the best experience, we recommend ensuring the wick is trimmed to about 1/8 inch and allowing a full melt pool to form on the first burn. If you’re still experiencing issues, please reach out to us via https://www.yankeecandle.com/support/customer-service or through Live Chat starting your complaint, so we will be happy to help. We’re available Mon.-Fri. 9am – 8pm Eastern Time. Thank you! Yankee Candle® Consumer Care

Hello. Thank you for sharing your feedback on our Spiced Pumpkin Large Tumbler Candle. We are truly sorry to hear that the fragrance did not meet your expectations and that your recent experience with Yankee Candle has been disappointing. We understand how frustrating it can be to anticipate the rich, fall scents you love and not have the candle deliver. Scent throw can be affected by factors such as room size, airflow, and burn time. To help maximize fragrance, we recommend: - Allowing the first burn to create a full wax pool that reaches the edges of the jar. - Keeping the wick trimmed to about ¼ inch for a steady, even flame. - Placing the candle in a smaller or enclosed space to help the scent concentrate. We value your loyalty and feedback, and we have shared your comments with our product team to help review fragrance performance and quality. If the tips above do not help, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 8pm Eastern Time. Thank you! Yankeecandle® Consumer Care