20oz Signature Large Tumbler Candle - Yankee Candle

Hello, we’re so sorry to hear about your experience. That’s certainly not what you expected when ordering our Autumn Wreath™ Large Tumbler Candle, and we understand how disappointing it must have been to receive the wrong item. Autumn Wreath™ is one of our signature seasonal fragrances, blending crisp autumn leaves, cinnamon, and warm wood notes, and we want to make sure you get to enjoy it as intended. Since your purchase was made through Target, they handle all order fulfillment and shipping on our behalf. We recommend reaching out directly to Target Guest Services for assistance with this mix-up. They’ll be able to arrange a replacement or refund quickly. We truly appreciate you taking the time to let us know, and we hope you’re able to get your Autumn Wreath™ candle soon. It’s the perfect way to bring the cozy scent of fall into your home. If you need our help, please contact our Consumer Care team, or you can also check at the bottom of our official website under customer service to contact us via email. We are looking forward to hearing from you! Thank you! Yankee Candle Consumer Care

Hello Matt, Thank you for sharing your feedback on the Signature Large Tumbler Moonlit Woods Candle. We’re sorry to hear that the fragrance throw did not meet your expectations, and we appreciate you letting us know. Your comments will be shared with our product team to help improve future candle formulations. For other questions, we strongly encourage you to reach out to us directly via our official "Contact Us" page or give us a call at 1-877-803-6890. We’re available Mon.-Fri. 9am -5pm Eastern Time — we’re here to assist you promptly. Thank you! —Yankee Candle Consumer Care

Hello Larry, thank you for your feedback on Signature Large Tumbler Witches Brew Candle 20oz - Yankee Candle, as we are sorry to hear that it was delivered damaged. Please contact Target's consumer service to resolve the issue as efficiently as possible. If you encounter any difficulty or if the matter remains unresolved, please do not hesitate to reach us via our official "Contact Us" website. We’re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you Yankee Candle Consumer Care Team

Hello, thank you for taking the time to share your feedback regarding your recent experience with our Vanilla Cupcake Large Tumbler Candle. We truly appreciate your continued loyalty and are sorry to hear you’ve encountered frustration with both the delay in your auto-shipment and the performance of the candle itself. Our recent modification efforts involved updates to packaging, fragrance labeling, and, in some cases, slight changes in materials or formulations to align with evolving quality and sustainability standards. Unfortunately, these updates temporarily affected the availability of some products in our auto-ship program, and we sincerely apologize for the inconvenience this caused. Our goal is always to maintain consistent service, and we’re actively working to prevent disruptions like this in the future. Regarding the burn performance, we’re equally disappointed to hear that your Vanilla Cupcake candle isn’t burning as cleanly as in the past. This fan-favorite scent, known for its rich blend of vanilla frosting, cake batter, and a hint of lemon zest, should burn evenly and cleanly when properly wicked and trimmed. If you're seeing excess soot, tunneling, or uneven burning, there may have been a production inconsistency, and we’d like to make that right. If you require our assistance, please contact us using our Contact Us form on the following website: https://www.yankeecandle.com/customer-service/contact-form or through LiveChat so we can help you further. We’re available Mon.-Fri. 9 am – 8 pm Eastern Time. Thank you! Yankee Candle Consumer Care