Blink Outdoor 4 Wireless Smart Security Camera, 2 Year Battery Life, 1080p HD , Two-Way Talk, Sync Module Core Included - 5 Camera System

Hi Marshall Watch, Thank you for choosing the Blink Outdoor 4 Wireless Smart Security Camera system and for sharing your detailed feedback. We understand your frustration with the battery life, recording limitations, and cover issues you've experienced. We're particularly concerned to hear that your batteries are draining in less than 2 weeks rather than the advertised 2-year battery life. This is definitely not the performance you should expect. Here are a few factors that can significantly impact battery life and some troubleshooting steps: Activity zones and sensitivity settings: High traffic areas or overly sensitive motion detection can drain batteries quickly. Try adjusting these in the Blink app under Camera Settings > Motion Detection Live View usage: Frequent use of Live View does consume more battery power than motion-activated recording Temperature: Extreme cold or heat can reduce battery performance Signal strength: Weak Wi-Fi connection can cause the camera to work harder, draining batteries faster Regarding the recording limitation during Live View, this is unfortunately a design characteristic of the Blink system—it prioritizes either live viewing or motion-activated recording, but not both simultaneously. We understand this differs from your previous Google Nest experience and can be limiting for certain use cases. For the back cover issue, ensure you're pressing firmly until you hear a click. If the cover continues to be problematic, there may be a manufacturing defect. Given the severity of the battery drain issue (2 weeks vs. 2 years), we'd recommend reaching out to our support team at 1-800-456-7962 or through the Blink app. They can help diagnose whether there's a defective unit, optimize your settings, or discuss replacement options if needed. We appreciate you bringing these issues to our attention, as your feedback helps us improve our products and set accurate expectations for future customers.

Hi Lindsay, Thank you for your feedback about the Blink Outdoor 4 Wireless Smart Security Camera. I'm sorry to hear that it's not working – that's definitely frustrating when you're counting on a security camera to protect your home. To help get your camera working, here are a few troubleshooting steps to try: Check the battery installation: Make sure the batteries are properly inserted with correct polarity (+/-) Verify the Sync Module Core connection: Ensure the Sync Module Core is plugged in, connected to your Wi-Fi, and showing a solid blue or green light Reset the camera: Remove and reinsert the batteries, then try adding the camera to the Blink app again Check Wi-Fi signal strength: Make sure the camera location has adequate Wi-Fi coverage from your router Update the Blink app: Ensure you have the latest version of the Blink Home Monitor app If you've tried these steps and the camera still isn't working, I'd recommend reaching out to Blink's customer support team at support.blinkforhome.com or 1-781-332-5465. They can help troubleshoot further or discuss replacement options if there's a hardware defect. Since you purchased it from Target, you're also within their return window if you'd prefer to exchange it for a new unit or get a refund. We appreciate your feedback, and we want to make sure you have a working security camera to protect your home.

Hi connie! Thank you for your feedback on the Blink Outdoor 4. I'm sorry to hear about the inconsistent motion detection you're experiencing, though I'm glad the picture clarity is working well for you. Motion detection issues can be frustrating, especially when the camera misses significant activity throughout the day. Here are some troubleshooting steps to improve motion detection performance: ensure the camera has a strong Wi-Fi connection by checking signal strength in the Blink app, adjust the motion sensitivity settings in the app to a higher level, verify the camera placement provides a clear view without obstructions like tree branches or direct sunlight that can trigger false readings or cause the sensor to miss activity, check that the camera's motion detection zones are properly configured to cover the areas you want monitored, ensure the camera firmware is up to date through the Blink app, and replace the batteries if they're running low as this can significantly impact motion detection performance. You can also try repositioning the camera at a different angle or height to optimize the motion sensor's field of view. If these steps don't resolve the motion detection issues, Amazon Customer Support is available 24/7 at 1-888-280-4331 to assist with further troubleshooting. I appreciate you taking the time to share your experience with us.

Dear Lawanda, Thank you for sharing your experience with the Blink Outdoor 4, and we notice the disconnect between your 5-star rating and the connectivity issues you encountered. Having a security camera disconnect after just one week is certainly frustrating and defeats the purpose of having a security device. While we understand you've already returned the device, we want to acknowledge this issue for other customers. These types of connectivity problems often can be resolved through: Sync Module placement adjustments Firmware updates Network configuration changes Best regards,

Dear Reza, We're very concerned about the connectivity issues you're experiencing with your Blink Outdoor 4 camera. Endless loading and connection failures are not acceptable, especially when your device is properly positioned near the WiFi source. Let us help resolve these issues immediately: There may be a firmware update needed Your Sync Module might need to be reset We can check for potential network conflicts Please contact our technical support team at 1 888-280-4331 for immediate assistance. If we can't resolve these issues promptly, we fully support your decision to return the device to Target for a refund.

Hi! Thank you for your feedback about the Blink Outdoor 4. I'm sorry to hear you're experiencing frustrating Live View connectivity issues including connection problems, timeouts, and freezing when monitoring your dog. To resolve these issues, check your camera's Wi-Fi signal strength in the Blink app and move your Sync Module closer or add a Wi-Fi extender if needed. Restart both the camera (remove batteries for 10 seconds) and Sync Module (unplug for 30 seconds), verify your internet upload speed is at least 2 Mbps, and ensure the Blink app and camera firmware are updated. For improved night vision, adjust infrared settings in the app, clean the lens, and avoid positioning near reflective surfaces. If Live View issues persist, contact Amazon Customer Support at 1-888-280-4331 (available 24/7) for further technical assistance. I hope this helps improve your monitoring experience.

Dear Ricky, We apologize for the App Store download issues you're experiencing with the Blink app. This is a critical concern as the app is essential for using your Blink camera system. We are actively working to resolve these iOS compatibility issues. In the meantime, here are some steps that might help: Try downloading the app through a direct link from Blink's website Clear your App Store cache and retry Contact our technical support team for immediate assistance with alternative download options Please reach out to our support team at 1 888-280-4331 - we want to help get your camera system up and running as quickly as possible.

Thank you for sharing your experience, Giovanni. We sincerely apologize for the installation difficulties you encountered with the Blink camera on your Android device. You're absolutely right - it should be a straightforward setup process. We're disappointed that our tech support team wasn't able to resolve the compatibility issues you faced. While we're glad Target provided good customer service with the refund, we understand this was a frustrating experience that took up valuable time.

Dear Ravindra, Thank you for your detailed feedback about the Blink Outdoor 4 camera system. I understand your frustration regarding the subscription requirements, and I want to clarify a few points: The Blink Outdoor 4 can actually be used without a subscription, offering: Live view Motion alerts Two-way talk Local storage with the included Sync Module (using a USB flash drive) However, you're correct that cloud storage requires a subscription after the free trial ends. We apologize if this wasn't clear during your purchase. For multiple cameras, the Blink Plus plan is needed for cloud storage. If you'd like to avoid subscription costs, you can still use the local storage option by connecting a USB drive to the Sync Module. We're happy to help you set this up. For further assistance or to discuss other storage options, please contact our support team 24/7 at 1-888-280-4331.

Thank you for your fantastic 5-star review of the Blink Outdoor 4 camera system! We're thrilled to hear how impressed you are with the video quality, especially the night vision capabilities. It's wonderful that you found the performance so compelling that you recommended it to your neighbor - word-of-mouth recommendations like yours mean a lot to us. Your description of it as a "game changer" is exactly what we aim for with our security solutions. The clear day and night recording quality was a key focus in designing the Outdoor 4, so we're glad it's meeting your expectations. Thank you for choosing Blink and for spreading the word about your positive experience!