Burt's Bees Facial Cleansing Towelettes Micellar Makeup Remover Wipes - Coconut & Lotus - 30ct: Paraben-Free, Sulfate-Free

A: Thanks for checking in about this. We appreciate you being such a longtime user of our 3-in-1 Micellar Facial Towelettes. We’re sorry to hear that you’ve noticed a difference in the texture and durability compared to what you’ve experienced in the past, and we’d like to learn more about what you’re seeing and help further. Please give us a call at 800-849-7112 and bring up #260527-000667 so we can connect. Jill from The Burt’s Bees Team

A: Thanks for asking about this. Yes, our 3-in-1 Micellar Facial Towelettes may be used on your eyelids. If you have more questions, call us at 800-849-7112. Take care. Jill from The Burt's Bees Team

A: Thanks for asking. The packaging size of our 3-in-1 Micellar Cleansing Towelettes is 6.9" x 7.4". If you have any more questions, feel free to call us at 800-849-7112. Jill from The Burt's Bees Team

A: Thanks for asking about our Micellar Coconut & Lotus Facial Towelettes! While they work well to remove makeup, cleanse, and hydrate, they're not meant for removing lash extensions. Hope this was helpful! Ashlee from The Burt's Bees Team

A: Thanks for asking about our Sensitive Facial Towelettes with Aloe Vera, Aiden! We're happy to let you know these are formulated without fragrance. While we hope this helps, please feel free to give us a call at 800-849-7112 with reference number 211011-000598 should you have additional questions or concerns. Have a wonderful day! Victoria from The Burt's Bees Team

A: Thanks for asking, and we're happy to answer this for you! Our Micellar Cleansing Towelette were not formulated to remove waterproof make-up. If you're trying to remove waterproof mascara after a long day, we recommend trying our Eye Make-Up Remover Pads to get the job done! While we hope this helps, please feel free to give us a call at 800-849-7112 with reference number 210607-000585 for additional help. Best wishes! Victoria from The Burt's Bees Team

A: Great question, Nonna, and we'll be happy to answer it for you. At Burt's Bees, we've made it our mission to responsibly source ingredients and not test on animals or have others do so for us. A commitment you'll see verified through the Leaping Bunny seal on our packaging. We'd like to learn more about the product you're concerned with and ask you to give us a call at 800-849-7112. Be sure to provide the reference 210517-000402. We look forward to speaking soon. Jordan from The Burt's Bees Team

A: Great question, Cindy! We'll be more than happy to shed some light on this for you. We don't possess a list of products, including our Facial Cleansing Towelettes, made without animal products, however, they are listed on the ingredients label or may be found on our website. We don't call our vegan on our products due to the possibility of them being manufactured on shared lines. While we hope this helps, please don't hesitate to give us a ring 800-849-7112 with reference number 210329-000192 for faster service. Have a wonderful day! Victoria from The Burt's Bees Team

A: Great question, and we'll be more than happy to lend a helping hand with this! Our Facial Cleansing Towelettes are safe for use in teens, however, if you have specific skin concerns, we recommend consulting with your dermatologist before trying new products. While we hope this helps, please don't hesitate to give us a call at 800-849-7112 should you have any additional questions or concerns. Our team can quickly pull up this chat with reference number 210112-000189. Have a great day! Victoria from The Burt's Bees Team

A: Hi, Charlest. Burt’s Bees Micellar Cleansing Towelettes were not specifically formulated or tested for use on blepharitis or eye inflammation. We always recommend checking with your medical provider before changing your skin care regimen, especially when skin conditions or allergies are present. If you have any additional questions, feel free to reach out to our team at 800-849-7112 with the following reference number: 190905-000593. Thanks. Kai from the Burt's Bees team