CeraVe Healing Ointment, Moisturizing Petrolatum Skin Protectant for Dry Skin Unscented - 3oz: Contains Hyaluronic Acid, Contains Ceramides

A: Great question! Yes, you can absolutely use CeraVe Healing Ointment on your heels; it's specifically designed for extremely dry, cracked skin like heels, knuckles, and lips.

A: Hello Cyba! Thank you for your interest in CeraVe Healing Ointment, Moisturizing Petrolatum Skin Protectant for Dry Skin Unscented - 3oz. This product is specifically designed for extremely dry, cracked skin like heels, knuckles, and lips. We hope you will give it a try soon!

A: Hey, Great question! Yes, the Cerave Healing ointment protects and soothes dry, cracked and chafed skin with a silky, lightweight formula! For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page.

A: Hi there! Our CeraVe Healing ointment is suitable for use on the face and body.

A: Hello Sunny. Thank you for your interest in CeraVe Healing Ointment. Using CeraVe Healing Ointment on a fresh sunburn is not recommended because it can trap heat and worsen the pain. However, it can be highly beneficial once the burn has cooled down and entered the peeling phase. We hope this information is helpful. Thank you again for taking the time to reach out.

A: Hello there. Our Healing Ointment is a wonderfully versatile product, designed to protect and soothe compromised skin. It's formulated to temporarily protect minor cuts, scrapes, and burns, and to relieve chapped or cracked skin. It can be applied generously to areas of dry, chapped, or irritated skin to help restore the skin's barrier and provide lasting moisture. For any specific medical concerns or questions about using the ointment on sensitive areas, we always recommend consulting with a healthcare professional to ensure it's the right choice for your individual needs.

A: Hello Ness! Thank you for asking about using our Healing Ointment on your eyelids. Our CeraVe Healing Ointment is specifically formulated to protect, soothe, and hydrate very dry, chafed, or cracked skin, helping to restore the skin's natural barrier with ingredients like petrolatum, ceramides, and hyaluronic acid. It is a very rich and emollient product. The skin around the eyes, especially the eyelids, is exceptionally delicate and sensitive. While the ointment is designed to be gentle and non-irritating, we always recommend exercising caution when applying any product directly to the eyelid area. For precise guidance and to ensure it's suitable for your specific needs, particularly given the sensitivity of the eyelids, we advise consulting with a dermatologist or healthcare professional. They can provide the best recommendation for using products in such a delicate area.

A: Hello M! The term non-comedogenic indicates that the product has a low potential for clogging pores. The presence or absence of oil in a product does not mean a product will or will not be non-comedogenic. Not all products are tested for non-comedogenicity. If the non-comedogenic claim does not appear on the product, it is not an indication the product is comedogenic.

A: Hello Kat. If you experienced an allergic reaction to this product, please either seek medical attention, or give us a call at our Consumer Care Center at 888-768-2915 M-F 9:00 am – 5:30 pm ET for assistance. We would be more than happy to help!

A: Hello Mzthang! The key difference between CeraVe Healing Ointment and CeraVe Baby Healing Ointment lies in their intended use and slight formulation variations. While both ointments share a similar base of petrolatum and ceramides to protect and hydrate the skin, the Baby Healing Ointment is specifically formulated for babies' delicate skin and may be slightly gentler. The standard Healing Ointment is suitable for a wider range of skin concerns and can be used by people of all ages, particularly for dry, cracked, or irritated skin. Both are fragrance-free and hypoallergenic but consider the baby version for extra sensitive skin. Checking the full ingredient list on each product can further clarify any differences.

A: Hello Carly M. Thank you for your interest in CeraVe Healing Ointment, Moisturizing Petrolatum Skin Protectant for Dry Skin Unscented - 3oz. This product currently does not have seal. In an effort to promote sustainability we have eliminated seals on some of our products, including this one. If the product looks and smells the way it should, it should be safe for use. We hope this information has been helpful and we will be sure to pass your enquiry along to the appropriate departments. Thank you again for reaching out to CeraVe!

A: Hello Jane, Thank you for your inquiry on CeraVe Healing Ointment, Moisturizing Petrolatum Skin Protectant for Dry Skin Unscented - 3oz. Most ingredients derived from grain sources are highly refined and retain no traces of gluten proteins. For less refined ingredients from natural sources, CeraVe has established strict limits on the level of potentially allergenic proteins. Since individuals exhibit a wide range of sensitivities to these proteins, if you have any questions or concerns you should discuss with your medical care provider. All the ingredients we use in a product are listed on the package or the label of the product itself. For products too small to accommodate the list, a separate ingredient list is available on the display unit in the store for your convenience. Since some ingredients are known by more than one name, we use the standard industry FDA-recognized names. A review of the ingredients that are listed on all of our products or packages will alert you to the presence of this type of ingredient.