Communication Skills Virtual Training - by Maureen Orey (Paperback)

About the Book

Communication Skills Virtual Training offers the crucial tools you'll need to help your workshop participants master the skills that drive performance. Providing your participants with a deeper more nuanced understanding of communication will give them a solid foundation upon which to build strong skills and relationships in the workplace. Derived from the first book in the ATD Workshop series, this edition focuses on delivering virtual training and workshops with practical, road-tested strategies and tactics for use at all levels of your organization. New content geared to virtual training is included in presentation materials, agendas, handouts, assessments, and tools. Communication Skills Virtual Training presents two-day, one-day, and half-day communication training programs, along with relevant chapters on needs analysis, design, delivery, facilitation, and evaluation of the training event.

Book Synopsis

Communication Skills Virtual Training offers the crucial tools you'll need to help your workshop participants master the skills that drive performance. Providing your participants with a deeper more nuanced understanding of communication will give them a solid foundation upon which to build strong skills and relationships in the workplace. Derived from the first book in the ATD Workshop series, this edition focuses on delivering virtual training and workshops with practical, road-tested strategies and tactics for use at all levels of your organization. New content geared to virtual training is included in presentation materials, agendas, handouts, assessments, and tools. Communication Skills Virtual Training presents two-day, one-day, and half-day communication training programs, along with relevant chapters on needs analysis, design, delivery, facilitation, and evaluation of the training event.

About the Author

Maureen C. Orey is an award-winning international speaker, expert facilitator, and executive coach with more than two decades of experience in the fields of communication, resilience, leadership, training, diversity, and inclusion. She has worked in many industries, including technology, healthcare, construction, hospitality, and education. Her client list includes Boeing, Sony Corp, Scripps Health, SHARP Healthcare, San Diego State University, the Scaffold Industry Association, the Association for Talent Development, the City of San Diego, the US Marine Corps, and the US Navy. As the founder and CEO of the Workplace Learning & Performance Group, Maureen is dedicated to working with inspired individuals and organizations to build their resilience through effective communication, diverse teams, and inclusive leadership strategies. Maureen is co-author of the bestselling Communication Skills Training (ASTD Press 2004; ATD Press 2014), A Year of Resilience (Stay Afloat Press 2020), and Successful Staffing in a Diverse Workplace (Richard Chang Associates). She is a Certified Professional in Talent Development (CPTD), holds a doctorate in organizational leadership, a master's in education from the University of San Diego, and a bachelor's degree in psychology from San Diego State University. In addition to her work in the private sector, she currently serves as adjunct professor at University of California, San Diego, teaching courses on leading and managing change. Among her many professional recognitions, Maureen was honored with the ATD 2017 Dissertation of the Year award for her research on the career benefits and ROI of volunteer leadership. She has been recognized as an outstanding Instructor of the Year for San Diego State University's College of Extended Studies and her company, the Workplace Learning & Performance Group, is proud to be the winner of the San Diego Regional Chamber of Commerce's Small Business Awards. Maureen is passionate about resilience, balance, and embracing the differences that make us strong. Originally from San Diego, she is a proud mother of three children and enjoys sipping a nice red wine and staying afloat on her boat in Coronado, California.