Crest Pro-Health Advanced Toothpaste Sensitive Relief Toothpaste - 5.1oz

We appreciate all of the feedback you have provided, and we are disappointed to hear that this has been your experience, Klynn. All of our products go through extensive testing to ensure their effectiveness and safety for our consumers, and to hear that our Crest Sensi-Relief Toothpaste did not help alleviate your sensitivity is not something we would expect. If you are experiencing discomfort from using the paste, we would not recommend holding on to the product and suggest discontinuing the use of it. While we would not expect this paste to have a runny consistency, this can sometimes happen if the paste has been exposed to heat for a prolonged period of time. We would really like a chance to learn more about your experience and invite you to give us a call at (800) 492-7378.

Thank you for sharing this with us. Our products undergo many quality checks to ensure they reach you in perfect condition, providing the ultimate teeth-cleaning experience, so we're sorry you're unhappy with the Crest Pro-Health Advanced Sensitive Relief Toothpaste. So we can learn more about your experience and help further, please give us a call at (800) 492-7378, 9 am-6 pm EST, Monday-Friday.

We're sorry to hear this. After the extensive health and safety tests that our products have gone through, this isn't something we'd expect. Your well-being is very important to us, so we recommend to discontinue using this tube if you haven't. So our Safety Team can learn more and make sure you're ok, could you please call us at (800) 492-7378?

We're sorry to hear this. After the many health and safety tests these tubes have gone through, this isn't the result we expect. Your well-being is very important to us, so we hope you're feeling better. If you haven't, we recommend to discontinue using this tube. So we can make sure you're ok, we ask that you please give us a call at (800) 492-7378.

We're sorry to hear this, Julia. All of our products are thoroughly tested during the manufacturing process to ensure they reach you in the best possible condition so this is not something we would expect. There are different kinds of whitening when it comes to oral care products. Most toothpaste and rinse products work to remove the stains on the surface of the teeth, or extrinsic stains. However, stains can also get trapped below the enamel surface, which may be what you're now noticing. If you haven't already, we recommend that you discontinue using this toothpaste. So our team can learn more and gather some product information from this tube, we ask that you please give us a call as soon as you have a chance. You can reach us at (800) 492-7378.

Thank you for sharing this with us. Our Crest Toothpaste is put through many quality checks to provide you with the best brushing experience, and we apologize that was not what you experience. We'd like to learn more, and would appreciate you giving us a call at (800) 492-7378.

We're sorry to hear our Pro-Health Advanced Sensitive Relief toothpaste didn't help relieve your sensitivity, and sincerely hope you're feeling better. Please know, all of our products are thoroughly evaluated to ensure they're safe to use as directed. In 2022, we changed the formula, however, this toothpaste should still help relieve sensitivity. Our Pro-Health Advanced Sensitive Relief toothpaste is tailored to help repair painful sensitivity and prevent future sensitivity, by building a therapeutic and protective layer. Persistent sensitivity may indicate other dental issues that require additional care from a dental professional. We recommend you discontinue using this toothpaste, and hold onto it so we can collect it. So that we can help you further and learn more about your experience, please give us a call at (800) 492-7378.

We're sorry to hear you didn't have an enjoyable brushing experience with the Crest Pro-Health Advanced Sensitive Relief Toothpaste. Our toothpastes are put through many quality checks to ensure they provide a comfortable brushing experience, so we would not expect to hear this. We want to learn more from you to share your feedback with our Quality team. We'd also like to get you brushing with a new Crest toothpaste you'll love. Please give us a call at 1(800) 492-7378.

We know it’s never easy when your favorite products have changed, and we’re happy to help. We did decrease the sodium hexametaphosphate and zinc lactate, and added cocamidopropyl betaine and balanced the glycerin in this particular toothpaste, so that is likely what you’re noticing. You might be interested in trying our Crest Pro-Health Sensitive & Enamel Shield as an alternative. So that we can learn more about your experience and help you find the right toothpaste for you, please give us a call at (800) 492-7378.

Your safety and well-being are most important to us, brennie27, so we're very sorry to read about your experience using our toothpaste. And we appreciate you leaving your review! Whether they're positive or negative, reviews are taken seriously here since consumer feedback is key when we go to innovate and improve our products. So that we can give your comments more attention as well as help make this right, please call us at (800) 492-7378.