Designing and Tracking Knowledge Management Metrics - (Working Methods for Knowledge Management) (Paperback)

Name: Designing and Tracking Knowledge Management Metrics - (Working Methods for Knowledge Management) (Paperback)
Brand: Emerald Publishing Limited
SKU: 1013397919
Price: 61.99 USD
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Details

Highlights

Knowledge management metrics are one of the weakest areas of practice in the field.
About the Author: Alexeis Garcia-Perez is an Associate Professor at Coventry University Business School (UK) and a Visiting Research Scholar at Georgetown University (USA).
272 Pages
Business & Economics, Information Management
Series Name: Working Methods for Knowledge Management

Description

About the Book

Knowledge management metrics are one of the weakest areas of practice in the field. Providing practical guidance for identifying different types of measurements and metrics, as well as methods for defining and collection information about metrics, this is an essential book for knowledge management professionals and researchers.

Book Synopsis

Knowledge management metrics are one of the weakest areas of practice in the field. Overwhelmingly, the literature that exists focuses on case studies and incidents of metrics, rather than approaching the concept holistically.
Addressing this lack, expert authors Alexeis Garcia-Perez, Farah Gheriss and Denise Bedford come together to supply a fundamental discussion of measurement cultures and philosophy, types of metrics, and how to use metrics to grow an organization. They offer a guide for knowledge management professionals to report on progress against goals and targets in terms that are understandable and comparable to their organizational peers, enabling professionals from across businesses to communicate with metrics and engage in wider discussion about the process of achieving organizational visions.
Providing practical guidance for identifying different types of measurements and metrics, as well as methods for defining and collection information about metrics, this is an essential book for knowledge management professionals and researchers on the path to improving metric literacy across their organizations.

About the Author

Alexeis Garcia-Perez is an Associate Professor at Coventry University Business School (UK) and a Visiting Research Scholar at Georgetown University (USA). Farah Gheriss is an IT Innovation Lead at the International Monetary Fund. She leads the Information and Organizational Access Group, working to apply best practices to help operationalize the IMG's knowledge management strategy. Denise Bedford, PhD, is faculty at Georgetown University, a Visiting Scholar at University of Coventry, and Distinguished Practitioner, U.S. Department of State.

Specifications

Dimensions (Overall): 7.7 Inches (H) x 4.9 Inches (W) x .7 Inches (D)

Weight: .55 Pounds

Suggested Age: 22 Years and Up

Number of Pages: 272

Genre: Business & Economics

Sub-Genre: Information Management

Series Title: Working Methods for Knowledge Management

Publisher: Emerald Publishing Limited

Format: Paperback

Author: Alexeis Garcia-Perez & Farah Gheriss & Denise Bedford

Language: English

Street Date: November 15, 2019

TCIN: 1013397919

UPC: 9781789737264

Item Number (DPCI): 247-61-8661

Origin: Made in the USA or Imported

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Estimated ship dimensions: 0.7 inches length x 4.9 inches width x 7.7 inches height

Estimated ship weight: 0.55 pounds

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