Fight Back - by Ellen Roseman (Paperback)

Book Synopsis

In this book Ellen Roseman distills the financial advice she gives in her columns and blogs into 81 quick tips that all Canadians can use to help them spend sensibly, save money, and avoid costly consumer traps. This book of "personal finance greatest hits" is filled with illustrative examples and cautionary advice from Roseman and stories from her faithful readers. Filled with a wealth of information, the book includes the low-down on dealing with banks and car dealers, cutting costs of communication services, improving your credit, buying and renovating a home, fighting online fraud, ensuring you have the right insurance, and more.

• Offers an easy-to-use guide for being smart with your money
• Includes how to advice on handling the most common financial pitfalls
• Contains the best advice from Ellen Roseman's columns and blogs
• Written by Canada's most popular and savvy consumer advocate

Don't spend another dollar until you read Ellen Roseman's best-ever tips for saving money and making wise financial decisions.

From the Back Cover

BECAUSE YOUR MONEY BELONGS IN YOUR WALLET.

"A truly amazing reference."
- David Chilton The Wealthy Barber, From his Foreword

What do you do as a consumer when you disagree with a bill or a service charge you're asked to pay? When faced with a mysterious charge, unexpected or unfair fees, or a poor quality product or service, you've got a choice. You can roll over and part with your hard-earned money or you can fight back.

Consumer advocate Ellen Roseman takes you through the most common problems you may encounter with your everyday banking, credit, telecom, travel and retail transactions. She tells you how to detect corporate tricks, how to resolve your complaints and how to get your money back.

You'll learn how to avoid falling into consumer traps, how to get the best service from the companies you deal with and how to say goodbye to the companies that don't treat you well. With real-life stories, examples and contributions from specialists on a variety of topics, Fight Back covers:

• Banking: Get the best rates on savings and mortgages, and avoid service charges and penalties
• Credit issues: Get mistakes off your credit report, improve your credit score and get the best credit card rates
• Telecom: Tame your bills or even cancel them by breaking free from the big companies
• Travel: Avoid trip-wrecking disputes with airlines, hotels, car rentals, cruises, travel insurance and travel rewards
• Retail: Get refunds, avoid online fraud, understand extended warranties and fight price errors
• Car and Home: Get value from your biggest purchases and guard against lemon cars, unfair leasing charges, and bad builders
• Communication: Learn the skills you need to write effective complaint letters, use social media and pursue a company in court.

About the Author

Ellen Roseman is a journalist who sticks up for ordinary Canadians. As a long-time ad- vocate for consumer rights, she's become a brand name for activism and a champion at helping consumers fight back against injustices. Her columns appear three times a week in the Toronto Star and her popular blog, EllenRoseman.com, has been online since 2007. She's the author of seven books, including Money 101: Every Canadian's Guide to Personal Finance and Money 201: More Personal Finance Advice for Every Canadian. She teaches investing and personal finance at the University of Toronto's continuing studies department and Ryerson University's Chang School, and is on the board of FAIR (Canadian Foundation for Advancement of Investor Rights) and Community Legal Education Ontario (CLEO).