Fiskars Softgrip Detail Knife

Thank you for sharing your experience. The blade should lock securely in place, so it sounds like you received a defective unit. We take safety seriously — please contact our customer service so they can replace the knife or help resolve the issue (warranty@fiskars.com) or return to the retailer.

Thank you for sharing your experience. It’s good to know the knife feels comfortable and sturdy in hand. For the issue with the blade loosening, make sure the locking mechanism is fully tightened before use, as this helps keep the blade secure during cutting. If you're doing so and the blade is still not secure, please reach out to customer service for a possible replacement: https://www.fiskars.com/en-us/customer-service/warranties or warranty@fiskars.com

Thanks for letting us know. The detail knife is meant for precise tasks, and the blade should lock securely in the holder. If it’s slipping, that’s a safety concern. Please contact our warranty team so we can help resolve this and make sure your knife functions safely: fiskars.com/en-us/customer-service/warranties

We’re sorry to hear about the trouble with your Detail Knife. The blade is designed to lock securely, so it sounds like yours may be defective. Please consider submitting a warranty claim so we can help resolve this issue: https://www.fiskars.com/en-us/customer-service/warranties

You can try this: when inserting a new blade, be sure it’s seated fully into the slot before tightening the collar. Hold the blade firmly in place as you twist the handle to lock it—if it’s not lined up correctly, it can feel loose. Also double-check that the locking mechanism is snug but not over-tightened, since too much force can affect the fit. If the blade still won’t stay secure after this, the tool may need replacement: https://www.fiskars.com/en-us/customer-service/warranties

Thanks for sharing your experience. The blade tilt issue isn’t typical and sounds frustrating—our design aims for a stable, reliable cut every time. It’s good to hear it still helped speed up your project, though. If you feel you're seating the blade into the handle incorrectly, do the following: Align the base of the #11 blade with the slot in the handle. Ensure the blade is facing the correct direction: the cutting edge should be pointing outward. Slide the blade into the slot until it is fully seated. Twist the metal neck clockwise to tighten and lock the blade in place. Ensure the blade is snug and does not wiggle. If you've followed these steps and the blade still moves or tilts, there may be an issue with the handle's locking mechanism. In that case, you can file a claim here: https://www.fiskars.com/en-us/customer-service/warranties

If you feel that a part is missing, you can file a claim here: https://www.fiskars.com/en-us/customer-service/warranties

If you're experiencing issues with the blade not locking, we recommend filing a claim so we can assist you further. Please reach out to our customer support team for help: https://www.fiskars.com/en-us/customer-service/warranties

We’re sorry to hear you’re having trouble securing the blade in your Fiskars Softgrip Detail Knife. The blade should click into place, but we understand that sometimes additional guidance can help. We appreciate your suggestion for a video tutorial—it's something we’ll consider for future improvements. In the meantime, please feel free to reach out to our customer service team for step-by-step assistance or if you feel this is due to a manufacturing defect: https://www.fiskars.com/en-us/customer-service/warranties. We want to ensure you're able to use your tool as intended! Thank you for your feedback.

We're sorry to hear about your experience with the Fiskars Softgrip Detail Knife. Safety is a top priority for us, and we regret that the knife did not meet your expectations. Thank you for sharing your feedback, and we apologize for any inconvenience this has caused.

Thank you for your feedback! We're sorry to hear that you're experiencing issues with the blade becoming loose on your Fiskars Softgrip Detail Knife. The blade should stay securely in place during use, and we appreciate you bringing this to our attention. It may be helpful to ensure the blade is properly inserted and tightened initially, but if the problem persists, please consider contacting our customer service team for assistance or a potential replacement (https://www.fiskars.com/en-us/customer-service/warranties). We want to make sure you have the best experience with our products. Thanks again for your review!

Here are some tips to help with changing the blade on the Fiskars Softgrip Detail Knife: Unlock the Blade: Most likely, the issue is with unlocking the blade before removing it. Look for a blade release mechanism near the base of the knife. It may be a sliding button or a button that needs to be pressed to release the blade. Remove the Old Blade: Once the blade release is triggered, the blade should slide out of the handle. Be sure to grip the blade by its edges, not the sharp part, to avoid injury. Insert the New Blade: Take the new blade and carefully align the blade holder slot with the blade. Make sure it's facing the right direction, and gently slide it into place. Secure the Blade: After inserting the blade, push it in until it locks into place. You should hear or feel a click when it’s secure. If the blade doesn't lock, try adjusting the position slightly to make sure it fits properly. Test the Mechanism: Before using the knife, gently tug on the blade to make sure it is securely locked in place. If it's loose, repeat the steps or check for any obstructions in the blade slot. If these tips don't resolve the issue, please reach out to our customer service team at warranty@fiskars.com, and we'd be happy to assist you further!

We're sorry to hear about your experience with the Fiskars Softgrip Detail Knife. Here are a few suggestions that might help: ensure the blade is properly installed and securely tightened. Sometimes, the blade can come loose if not correctly positioned. Make sure the locking mechanism is fully engaged. This can help keep the blade in place during use. Regularly check and maintain the knife to ensure all parts are functioning correctly. This includes cleaning any debris that might affect the blade’s stability. If the problem persists, consider reaching out to customer service (warranty@fiskars.com).

Thank you for sharing your feedback on the Fiskars Softgrip Detail Knife. We’re truly sorry to hear that you're experiencing issues with the blade not staying in place. To help ensure the blade stays securely in position, try the following tips: Ensure Full Insertion: Make sure the blade is fully inserted into the knife holder. If it’s not seated all the way, it could cause it to loosen. Tighten the Blade Mechanism: Check the mechanism that holds the blade in place and tighten it securely. If your model has an adjustable screw, make sure it’s tightened properly to avoid any movement. Check for Damage: Inspect the blade or holder for any damage or wear that might be causing it to come loose. If the parts are worn, it could affect the blade's security. If the issue persists despite these steps, please contact our customer service team (warranty@fiskars.com), and we’ll be happy to assist with a solution.