Town House Oven Baked Crackers Original - 13.8oz

Townhouse crackers are my disabled elderly father's favorite snack of all time, besides chocolate, but he has been so frustrated with consistently damaged product he asked we stop buying them. Too many puchases in a row, they are not just cracked but totally smashed to crumbs. I'm not sure what the issue is, my guess being poor handling in shipment or insufficient cushioning - I work in grocer retail myself and see semi-fragile products like this get ruined often. But now I'm seeing this is many other's experience no matter what store they buy from, so maybe it is ingredient or quality control at the factory? Regardless, I hope the issue is identified and resolved. The taste he loves is still there, but the literal cracker itself is nonexistent - buying this product in its current state is paying for a box of crumbs.

I used to love these but now they are so thin that they shatter into tiny pieces and crumbs when they come out of the packaging. They also taste more artificial. It’s a waste of time to return but never again! Also shrank the amount.

Not sure what's going on but for sure not the same.

These crackers are so good! They were not broken like the reviews below.

These crackers seem smaller than usual & they break into crumbs when you take them out of the box. Impossible to spread cheese on them.

Used to love but they just crumble now. Don’t stay as a whole cracker. So sad

These are absolutely terrible. You can’t pick a cracker up without it crumbling into pieces, I can’t even imagine trying to put spread on them.

Kellogg and townhouse continue to disappoint. Townhouse crackers taste like cardboard.

What happened to these crackers. All crumbled. Can’t use them at all except for maybe stuffing

Crackers are either already in crumbles or crumble when you try to take them out of the sleeve. How do you eat these when you can’t even get them out of the sleeve without them completely falling apart?

just purchased a few hours ago. New box and as usual the crackers are so thin they cannot be buttered with a spreadable cheese. I had decided to never buy them again as the problem dates back quite awhile. I see from my trying them the problem still exist i am enclosing a photo of what happens when you open a sleeve. Most are allready broken, those that aren" t break the minute you try to apply a spread.

Second box of townhouse crackers that I bought, and they’re crumbling before I could pick them up As soon as I touch them, they crumble

I'm 64 years old and Town House crackers are the only cracker I know, but the last couple of years all I get is broken crackers in their sleeves and where did the buttery flavor go. I'm done!

These crackers absolutely suck now. I’ve been eating these crackers for like 30 years, and the last few boxes I bought within the past year or so have been God awful. the company clearly changed the recipe. They’re disgusting now they taste like air. They’re not buttery. They have no salt on top. Never buying them again.

Bought these just for each cracker to break as soon as I picked it up, kinda a shame. They also taste differently than what I remember them tasting like.

used to be good, but they changed the recipe to be worse

These crackers are just that cracker crumbs. I open the package and if i am lucky enough to get a whole cracker it crumbles when i pit some cheese on it. Do better

The best crackers. Period. Perfect for every occasion. Many imitators, but none compare

I love Townhouse crackers but lately they are always broken. I also bought the flipping monies and they were all broken. Very disappointed!!!

I've been eating these crackers for over 30! What changed? Why do they crumble? The whole box are all cracked and crumbly. You can't even spread anything on them because, as soon as you open the package it turns into crumbs.