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Lead with Hospitality - by Taylor Scott (Paperback)

Lead with Hospitality - by  Taylor Scott (Paperback) - 1 of 1
$17.69 sale price when purchased online
$22.00 list price
Target Online store #3991

About this item

Highlights

  • Across all industries and levels of organizations, one key leadership trait inspires and motivates more than any other: hospitality.
  • About the Author: Taylor Scott is an author, inspirational keynote speaker, and leadership development consultant.
  • 256 Pages
  • Business + Money Management, Leadership

Description



Book Synopsis



Across all industries and levels of organizations, one key leadership trait inspires and motivates more than any other: hospitality.

We have all encountered inspirational leaders who've helped us, taught us, encouraged us, pushed us to get outside our comfort zones, or motivated us to become the best version of ourselves. What is it about their leadership styles that inspires us to do more for our team and our personal and professional growth?

Turns out, we admire these leaders for the same reasons we love our favorite hotels, resorts, restaurants, or bars: How they make us feel is essential. Members of today's workforce--especially millennials and Gen Z--are looking for inspiring environments and work that truly fulfills them. Before anyone is compelled to do anything they first must feel. Speaker, consultant, and hospitality industry veteran Taylor Scott knows that the most effective leaders approach their roles with heart, emotionally connecting with their team members before attempting to manage them. Scott draws from his two decades in leadership roles at respected hotels, resorts, and restaurants. He distills the principles of gracious hospitality, translating them into actionable leadership lessons which apply in any industry, such as:

  • How making people feel welcome fosters loyalty and keeps workers engaged with an organization's purpose

  • How serving people with empathy and compassion sparks workers' highest productivity

  • How making people feel comfortable encourages exploration, curiosity, and discovery while inviting everyone to lean into their creativity

  • How making people feel significant drives them to deliver their best work

    He also shares specific, practical steps you can take to put these principles into action. Scott shows how to connect, serve, engage, coach, and inspire your peers, teams, and even your own leaders. Lead with Hospitality is a call to action to connect with people on a human level which ultimately inspires teams, organizations, and companies to go to the next level.



    Review Quotes




    "
    "This is the secret sauce leaders need to elevate their game!"

    --Laura Cazatt, senior manager of brand merchandising at The Walt Disney Company

    ""Connecting with people on a human level opens up the pathway to leading them to become their best. Taylor Scott paints a perfect picture of the threads between gracious hospitality and transformational leadership. This book is as educational as it is entertaining, and as useful as it is inspiring.""

    --Chip Conley, strategic advisor for hospitality and leadership at Airbnb and founder of Modern Elder Academy

    "Taylor Scott proves that authentically connecting with your employees and treating them with . . . hospitable guiding principles, is what elevates leaders to greatness. By sharing his own personal experiences working with some of the hospitality greats, he lays out a plan that is not only actionable, but enjoyable."

    --Sarah Moore, vice president of brand marketing at MGM Resorts International

    "This book gets to the heart of what matters (or should) in organizations today. Taylor Scott has worked for some blue chip organizations and he's taken what he learned from experience and now teaches how these ideas will make your business better."

    --Mark Sanborn, president of Sanborn & Associates, Inc. and author of The Fred Factor and The Intention Imperative

    "Taylor Scott walks the walk! His ability to create genuine connections with his peers and teams is almost magical."

    --Colleen Birch, senior vice president of revenue optimization at The Cosmopolitan of Las Vegas

    ""Taylor Scott's stories illustrate the power of leading with hospitality and his action plans offer step by step guides to setting yourself apart as a transformational leader. You can read this book today and be better tomorrow.""

    --Joni Teragawachi, director of global learning design at United Airlines
    "

    """This is the secret sauce leaders need to elevate their game!""
    --Laura Cazatt, senior manager of brand merchandising at The Walt Disney Company

    ""Connecting with people on a human level opens up the pathway to leading them to become their best. Taylor Scott paints a perfect picture of the threads between gracious hospitality and transformational leadership. This book is as educational as it is entertaining, and as useful as it is inspiring.""
    --Chip Conley, strategic advisor for hospitality and leadership at Airbnb and founder of Modern Elder Academy

    ""Taylor Scott proves that authentically connecting with your employees and treating them with . . . hospitable guiding principles, is what elevates leaders to greatness. By sharing his own personal experiences working with some of the hospitality greats, he lays out a plan that is not only actionable, but enjoyable.""
    --Sarah Moore, vice president of brand marketing at MGM Resorts International

    ""This book gets to the heart of what matters (or should) in organizations today. Taylor Scott has worked for some blue chip organizations and he's taken what he learned from experience and now teaches how these ideas will make your business better.""
    --Mark Sanborn, president of Sanborn & Associates, Inc. and author of The Fred Factor and The Intention Imperative

    ""Taylor Scott walks the walk! His ability to create genuine connections with his peers and teams is almost magical.""
    --Colleen Birch, Chief Operating Officer at Fontainebleau Las Vegas

    ""Taylor Scott's stories illustrate the power of leading with hospitality and his action plans offer step by step guides to setting yourself apart as a transformational leader. You can read this book today and be better tomorrow.""
    --Joni Teragawachi, director of global learning design at United Airlines"



    About the Author



    Taylor Scott is an author, inspirational keynote speaker, and leadership development consultant. His books, leadership development programs, and keynotes are inspired by a 20-year leadership career in the hospitality and entertainment industries, working for Disney Parks and Resorts, Gaylord Hotels and Resorts, Wynn Resorts, and The Cosmopolitan of Las Vegas. Taylor is the author of Ballgames to Boardrooms and Lead with Hospitality. Taylor lives in Henderson, NV with his beautiful wife, Jenna. They enjoy working out, traveling, shopping, dining, and visiting as many hotel lobby bars as possible.
  • Dimensions (Overall): 8.27 Inches (H) x 5.43 Inches (W) x .79 Inches (D)
    Weight: .6 Pounds
    Suggested Age: 22 Years and Up
    Number of Pages: 256
    Genre: Business + Money Management
    Sub-Genre: Leadership
    Publisher: Matt Holt Books
    Format: Paperback
    Author: Taylor Scott
    Language: English
    Street Date: June 6, 2023
    TCIN: 1004456332
    UPC: 9781637745007
    Item Number (DPCI): 247-29-6368
    Origin: Made in the USA or Imported
    If the item details above aren’t accurate or complete, we want to know about it.

    Shipping details

    Estimated ship dimensions: 0.79 inches length x 5.43 inches width x 8.27 inches height
    Estimated ship weight: 0.6 pounds
    We regret that this item cannot be shipped to PO Boxes.
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