The watch is easy to use and I like the look. The problem is the band. I thought the fabric/plastic composite band of the Expedition would be more durable than the all plastic bands. I've had the watch for about a year and the band is tearing where the fabric is inlaid into the plastic. It's a disappointment that after a year, I have to buy another band. I still like the watch.
Wore it since the day I got it in the mail, the perfect size and simplicity. Really happy with the durability of the watch as I’ve worked on cars/trucks and farm chores, the wrist strap is holding strong and super easy to clean. Feel like the compass on on the band was a unnecessary add on but if you value the compass as an extra tool then great. If I were able to change one thing on the watch I wouldn’t, but if I were to add one thing would be a vibrating/silent alarm. Over all great durable watch!!
Love the watch,after a while the strap falls apart
3 out of 5 stars
Zach M - 1 year ago
originally posted on timex.com
So I wear this watch on duty, they last about a year or less before the watch strap starts to fall apart, I might try the nylon strap version when my current one can't stay together anymore. It is like they used the cheapest glue in the world on the strap. The watch itself is very reliable. Of the 4 I've owned, one started to get fog in it from within a few weeks, returned it and the replacement had no issues. Easy to use buttons, waterproof for me down to 40 feet while diving in Hawaii. I'm not especially hard on my equipment so it is a bit frustrating to me. The compass is useless to me and only provided a pressure point so I cut them off immediately.
1 reply from Customer Service team - 1 year ago
Hello Zach, Thank you for your time in leaving us your feedback! We’re glad you’ve had a Timex watch for years! Our team is delighted to hear that you find the watch very reliable, and that you're loving it. That’s definitely what we want our customers to experience, to enjoy using their Timex watch in styles that best suits them, their day or any occasion they’re in. We’re sorry to hear the straps start falling apart. We would feel the same in your situation, but we will make sure to sort this out. We have alerted our Quality team of this issue and will ensure that they will apply all the necessary actions to prevent this is re-occur. We appreciate you bringing this to our attention and we thank you for your patience and understanding. If you need immediate assistance you may contact our Customer Service team who would be happy to assist you with your concern! You can reach them at 1-800-448-4639 or email us at email@example.com. We are available Monday- Friday 4:00 a.m. – 7:00 p.m. EST.
This is a great simple watch, not too bulky, and quite light. The compass is handy, but you need to move it around and let it settle to get you an accurate reading (like all bubble compasses. Functions are basis, handy and easy to access and modify.