Mr. Clean Extra Durable Scrub Magic Eraser Sponges - 10ct

We're sorry to hear you didn't have the experience you expected, and want to assure you that we have many quality checks to ensure you get the best from the Magic Eraser. We hope it helps to know, they're designed to break down with use, much like a pencil eraser. The amount of pressure applied while using, as well as how rough the surface, can affect how long they last. We'd like to get more information to help, as well as share this with our Quality Team. When you have a minute please get in touch with us at (800) 248-1612.

We're sorry to hear you didn't have the experience you expected, and want to assure you that we have many quality checks to ensure you get the best from the Magic Eraser. We hope it helps to know, they're designed to break down with use, much like a pencil eraser. The amount of pressure applied while using, as well as how rough the surface, can affect how long they last. Also, make sure to get the product wet before use. We'd like to get more information to help, as well as share this with our Quality Team. When you have a minute please get in touch with us at (800) 248-1612.

Thanks for reaching out to Mr. Clean and sharing that, when you folded your Magic Eraser, it broke in half. I’m glad you reached out to tell us about this, because I’m confident that I can help this not occur again in the future. When using Magic Eraser Extra Durable, start by wetting the Eraser with water. Do not fully bend the Eraser, but gently squeeze out the excess, do not twist or bend it as you’ve described. To clean stubborn, stuck on grime, gently rub the dampened Eraser on it, to wear it again. Once done, rinse with water to remove leftover mess which can occur, as the Eraser is designed to break down as you use it, just like a pencil eraser. After use, rinse the Eraser and leave it to dry naturally. If you’d like more help with this, I’m here Mondays through Fridays, helping consumers get the best clean possible. Call us, from 9 AM to 6 PM, EST, at 1 (800) 867-2532.

We're sorry to hear you didn't have the experience you expected, and want to assure you that we have many quality checks to ensure you get the best. We hope it helps to know, Magic Erasers are designed to break down much like pencil erasers. We recommend making sure to get the Magic Eraser wet before use. The amount of pressure applied, as well as how rough the surface, can affect how long they last. We'd like to help you get the most out of your Mr. Clean so when you have a chance, please reach out to us at (800) 248-1612.

Thanks for sharing your experience with my Magic Eraser Extra Durable. Your satisfaction is important to my Team. Our Quality Team assures us that every Eraser, whatever its type, is made to meet our high standards, so I only expect you’ll be satisfied. It might help to know that this product is designed to compress and break down as it's used, like a pencil eraser. How long the Magic Eraser lasts depends on how many times you use it and how rough the surfaces you use it on are. For best results, wet the pad with water only, do not use cleaning products. Then squeeze out excess water rather than wringing or twisting the pad. After use, rinse the product and leave it to dry naturally. Need more help? I’m here and glad to assist Mondays through Fridays, from 9 AM to 6 PM, EST. Call us up at 1 (800) 867-2532.

We're sorry you didn't get the results you expected with your Magic Erasers. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. This product is designed to compress and break down as it's used, like a pencil eraser. It can leave behind small pieces of residue, just as a pencil eraser does. How long the product lasts depends on how many times you use it and how rough the surfaces you use it on are. For best results, wet the pad with water before you use it. Then, squeeze out excess water rather than wringing or twisting the pad. Do not use any cleaning product with the pad. After use, rinse the product and leave it to dry naturally. So we can help you further, please call us at (800) 248-1612 Monday through Friday, from 9 AM to 6 PM EST.