Swiffer Duster Multi-Surface Heavy Duty Refills - Unscented - 11ct
Highly rated
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4.7 out of 5 stars with 2011 reviews
cleans effectively: 4.02 out of 5
quality: 3.95 out of 5
value: 3.44 out of 5
75% would recommend
133 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
12 March, 2026Verified purchase
Terrible!
You ruined a great product. Bring back the old plush 360
1 reply from Swiffer team - 4 days ago
Hello Mimi! Thank you for sharing your feedback. We understand your frustration with the changes to the Swiffer Duster 360 and appreciate how much you valued the previous version. Swiffer is always working to improve our products. In 2025, we are excited to introduce a new version of the Heavy Duty Dusters featuring special Dust Busting Strips, designed to enhance dust collection. If you have any specific concerns or would like to share more feedback, please don’t hesitate to contact us at (800) 742-9220. We’re here to listen and help.
1 out of 5 stars
Thumbs down graphic, would not recommend
9 March, 2026
Being back the old plushy yellow ones
These Swiffer duster refills suck. I thought I was getting the plushy yellow ones. I pull it out of the box and it’s mostly blue with the dust biting strips. What is with those? They cover the entire thing and it lost its plush. Bring back the old ones or I’m switching to something else!
1 reply from Swiffer team - 6 days ago
Thank you for sharing your experience regarding the Swiffer Duster Multi-Surface Heavy Duty Refills, Unscented. We understand how frustrating it can be when a product does not meet your expectations. Your feedback is highly appreciated as it help us improve our products in order for them to fulfill your needs. If you would like to share more of this experience, please contact us at the number (800) 214-8734 and our team will be more than happy to take your insights and help you with any question or concern that you may have. Have a nice day.
5 out of 5 stars
5 March, 2026
originally posted on influenster.com

Great on less often chores!
These work great on cleaning my ceiling fans and window blinds! Would recommend them for any job. The last well when using with a dusting spray as well.
5 out of 5 stars
3 March, 2026
originally posted on influenster.com

Must have
I love these dusters! They work so well! It fits perfectly on the stick and makes cleaning effortless! Its pretty durable so if you clean it off you can use it again. Highly recommend, makes cleaning a lot faster!
2 out of 5 stars
Thumbs down graphic, would not recommend
2 March, 2026Verified purchase
Bring back the orevious version!
Just opened this box of refills. Because I’m stubborn, I spent about 5 minutes trying to put the duster on the wand. The wand prongs kept poking through the material, which obviously defeats the purpose of the double sided duster. I gave up and just used the duster without the wand, making it a pretty expensive dust rag (and it did not hold the dust very well either). I don’t know why these were changed - definitely not an upgrade. Please bring bag the previous version!
1 out of 5 stars
26 February, 2026
originally posted on pgpro.com

You ruined a great product…
I used these all of the time for dusting in between deep cleaning - loved them! Then you had to go and change them. They’re terrible now. Those beads do nothing, but make the ends clump together and who wants them dragging across their nice furniture to begin with? Why do you people always choose to screw up a good product?
2 out of 5 stars
Thumbs down graphic, would not recommend
20 February, 2026Verified purchase
(no review title)
not as good as original swiffers
5 out of 5 stars
27 January, 2026
originally posted on influenster.com

Nice product!
Great product for its price! Love how it includes 3 and locks in extra dust while cleaning! Makes you clean your house with ease! Highly recommend buying!
5 out of 5 stars
Thumbs up graphic, would recommend
21 January, 2026Verified purchase
swiffer does the job I don't want to
works well
4 out of 5 stars
Thumbs up graphic, would recommend
14 January, 2026Verified purchase
Hopeful it Works!
Haven't tried this yet. I'm hopeful that it really will loosen built-up dust on my white pottery collection and wood surfaces. (I need all the help I can get.)
5 out of 5 stars
Thumbs up graphic, would recommend
13 January, 2026Verified purchase
(no review title)
My husband find them more effective than smaller ones
5 out of 5 stars
Thumbs up graphic, would recommend
11 January, 2026Verified purchase
(no review title)
dusting is much easier than ever
5 out of 5 stars
10 January, 2026
originally posted on influenster.com

Swiffer saves cleaning time
Swifter duster multi surfaces refills are great. They can be used to clean any part of the house from the fans to windowsill, light fixtures. They are great for day to day cleaning.
1 out of 5 stars
3 January, 2026
originally posted on swiffer.com
Hate the new 2 sided swiffers
I DO NOT LIKE the new 2 sided swiffers you came out with. They do not pick up the dirt like the original 2 sided ones do. I wish you would put those back on the market!!! or at least sell both types of the 2 sided ones so we can choose what we want. I have a cleaning company and my girls also complain about the new ones.
1 reply from Customer Care team - 2 months ago
Thank you for taking the time to share your feedback regarding the Swiffer Dusters. We genuinely appreciate your input, as it helps us understand our consumer' experiences better. We take product quality very seriously, and your concerns about the performance of the Swiffer Dusters are important to us. We strive to ensure that our products meet the high standards that our consumers expect. We would love to get more details about your experience and discuss this matter further, please feel free to contact us at (800) 214-8734. We value your feedback and want to ensure that we address your concerns appropriately. Thank you for your understanding and for being a loyal consumer of Swiffer.
1 out of 5 stars
Thumbs down graphic, would not recommend
24 December, 2025Verified purchase
bring back the orginal 360 these don't work
they changed these and now they don't work. the original 360 ones were great, these are terrible.
1 reply from Swiffer team - 2 months ago
Thank you for taking the time to share your feedback regarding the Swiffer Heavy Duty Dusters. We genuinely appreciate your input, as it helps us understand our consumer' experiences better. We understand that you have concerns about the performance of the new Heavy Duty Dusters compared to the original 360° Dusters. Please know that we are always striving to improve our products, and your feedback is invaluable in this process. We take product quality very seriously, and we want to ensure that our consumer are satisfied with their cleaning tools. To better assist you and address your specific experience, we encourage you to reach out to our service team at (800) 214-8734. They will be able to look into your concerns further and provide you with the support you need. Thank you once again for your feedback, and we hope to resolve this matter to your satisfaction.
5 out of 5 stars
23 December, 2025
originally posted on influenster.com

A must have!
We use these regularly to dust! Can even reach on top of ceiling fans and it traps the dust so well. We will continue to purchase these! Love all swiffer products that we’ve tried.
1 out of 5 stars
Thumbs down graphic, would not recommend
22 December, 2025Verified purchase
Loathe ENTIRELY
I’ve used these forever, and now they’ve changed for the WORSE. The new box I threw in the garage. They literally don’t pick up dust anymore! It just stirs it up. Guess I’ll be going back to dusting the old fashion way with a damp cloth. When you have asthma you can’t risk stirring up dust in the air more than necessary. Lost a 10+ year customer! And from the looks of other reviews, a whole lot more than me.
1 reply from Swiffer team - 2 months ago
We appreciate your loyalty and we are sorry to hear about your experience with the Swiffer Dusters. I understand how important it is to have effective cleaning tools, especially when managing asthma and dust allergies. We appreciate your feedback as it help us improve our products in order to meet your expectations. We would like to hear more from you and further assist you with any concern or question you may have. Please feel free to contact us at the number (800) 214-8734, we will be more than happy to assist you. Have a nice day.
1 out of 5 stars
Thumbs down graphic, would not recommend
20 December, 2025Verified purchase
Terrible new version
I don’t care for the new version of these Swiffers. They do not collect dust nearly as well as the original. And I’m afraid of these scratching surfaces, like monitors or a TV screen.
1 reply from Swiffer team - 2 months ago
We are sorry to hear that you are not satisfied with the new version of the Swiffer Duster Multi-Surface Heavy Duty Refills - Unscented. We understand how important it is to have a product that effectively collects dust and is safe for your surfaces. We appreciate your feedback as it help us to improve our products. We would like to hear more from you and help you with any other question or concern you might have. We invite you to contact us at the number (800) 214-8734, our team will be more than happy to help you out. Have a nice day
5 out of 5 stars
Thumbs up graphic, would recommend
17 December, 2025Verified purchase
(no review title)
One of my go to cleaning products! Catches all the dog hair and is easy to remove, without having debris falling everywhere.
1 out of 5 stars
Thumbs down graphic, would not recommend
16 December, 2025Verified purchase
(no review title)
I’ve been using Swiffers for years. Recently bought a new box of dusters. Terrible !! They rip apart trying to put them on the handle. Looks like I will be looking for a new brand to try.
1 reply from Swiffer team - 2 months ago
We are truly sorry to hear that you're having trouble with the new Swiffer Heavy Duty Dusters. We understand how frustrating it is when a product doesn't meet your expectations, especially after years of use. Regarding the dusters ripping apart when you try to attach them to the handle, ensure that both handle prongs are fully inserted into the sleeves on the duster. For the Heavy Duty dusters, there are two sleeves located between the fluffy layers. If the prongs are not inserted all the way, it may cause the duster to not fit properly and lead to tearing. We appreciate your feedback, if you would like to share more of this experience, please contact us at the number (800) 214-8734 and our team will be more than happy to take your insights and help you with any question or concern that you may have. Have a nice day.