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Remove eye makeup in one simple step with Neutrogena Oil-Free Eye Makeup Remover. This dermatologist-developed, dual-phase makeup remover and cleanser formula immediately activates when shaken to gently and effectively remove all eye makeup--even waterproof mascara. This eye makeup remover contains aloe and cucumber extracts to help soothe the skin and work gently without the harsh tugging or pulling. The oil-free, non-greasy liquid makeup remover is ophthalmologist tested, so it's safe for contact lens wearers and those with sensitive eyes. It works quickly and won't leave behind greasy residue.
Hace una semana empecé a utilizar el producto y mi piel se irritó horrible en el area d ellos ojos por completo duele y su aspecto es muy reseca no recomiendo este producto
1 reply from Consumer Care team - 3 months ago
¡Sentimos escuchar de esto! Quisiéramos aprender más de su experiencia y ayudarle. Por favor, llámenos al 1-800-582-4048. Estamos aquí de lunes a viernes 9:00AM – 5:30PM tiempo del este. Asegúrese de compartir su dirección de correo electrónico con nuestro especialista para que podamos ligar su comentario con su llamada. ¡Hablemos pronto!
I used the neutrogena make up removing wipes for as long as I could remember but recently they started to irritate my skin. I decided to switch to this to remove my eye make up and was excited at seeing it was oil free. To my disappointment it left an OVERWHELMING oily residue on wherever it touches. I had to wash my face twice and exfoliate to feel like I was able to get it off. I was so disappointed.
1 reply from CCC team - 5 months ago
Oh no! Thanks for bringing this to our attention. This isn't something we'd expect and we'd like to learn more and see how we can help. When you have some time, please give us a call at 1-800-582-4048 and mention your reviewer ID. We're here M-F, from 9 AM to 5:30 PM ET. We're looking forward to your call!
I have been using this product for a while now and I love how easily it gets off any makeup that I have on, but it also leaves my skin flakey (my skin type is dry) and it really stings my eyes, I often wear mascara and it is a bit challenging to find a way to get all of it off without getting and product in my eyes.
1 reply from Consumer Care team - 7 months ago
We'd like to learn more about your experience using our Makeup Remover! Please give us a call at 1-800-582-4048 M-F between the hours of 9A-5:30P ET. Thank you and have a great day.
I used to use this product constantly years ago. Started using it again recently and it started burning my eyelids and causing a reaction. Had to stop using the product.
1 reply from Consumer Service team - 8 months ago
We're very sorry to hear that! We wouldn't expect our makeup remover to cause this reaction and we'd like to learn more about your experience. When you have a chance, give us a call at 1-800-582-4048. Available Monday-Friday from 9am to 5:30pm ET. Hope to hear from you soon!
I have to use waterproof mascara, regular always comes off and leaves me with raccoon eyes. The remover I’ve been using is no longer available. Thought I’d give neutrogena a try. Doesn’t work at all! Very disappointed
1 reply from Consumer Service team - 9 months ago
We're very sorry to hear that and would like to look into this further! Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.
Horrible! I usually use witch hazel on a cotton pad to remove makeup, but thought this might work better after reading reviews. Nope! It feels awful (imagine the feeling of wet, stringy cotton being pulled over your eyelashes, just a weird feeling), and it's SO messy. It doesn't wipe away or absorb so you can't open your eyes and you have to fumble around for water and a tissue. There's also no way to pour it onto a cotton ball without it dribbling down the sides of the bottle, making it a slippery mess. It didn't even remove all my eye makeup, just seemed to smear it around. Even plain olive oil works better.
1 reply from Consumer Care team - 10 months ago
Hey there, thanks for taking the time to write us a review. We definitely expect better from our products and we'd like to make it up to you! When you have a chance, please give us a call at 1-800-582-4048. We're available Monday through Friday 9 AM - 5:30 PM ET. We look forward to hearing from you!