Q&A(102)
Q: How best to remove coffee stain from the carafe? Soap and water, white vinegar and water or top of dishwasher did not do it.
A: These are the options we would suggest to use for removing coffee stains from your carafe. We suggest using a soft brush when cleaning the carafe. If you are experiencing difficulty please reach out to us at helpfulninja@sharkninja.com and include a brief description of the issue.
submitted byNinja Community Support - 6 years agoBrand expertA: Bar Keepers Friend liquid cleanser
submitted bytcoop - 1 year agoA: Put crushed ice with a little salt and water swich around and it will clean it like new
submitted byallal - 2 years agoA: I use bleach water, wash it out, then run it thru the dishwasher. crystal clear!
submitted byanonymous - 6 years agoA: Mr. Clean Magic Eraser...works like a charm.
submitted byMary - 5 years agoA: The Mr Clean Magic Erasers remove the coffee stains from not only the coffee pot, but also from coffee cups e.t.c. .
submitted byRoxanne - 3 years agoA: How long is the cord
submitted byAnnieM - 4 months agoA: Baking soda & hot water is non toxic. Bleach isn't safe for food items or microwaves
submitted byTarget Superfan - 9 months agoA: put salt, lemon or lemon juice and ice cubes and swirl it around
submitted byGaskalla - 6 years ago
Q: Does it automatically turn off?
A: The warming plate turns off in 2 or 4 hours. (you can set which option). Buty you need to push the power button to turn the power off.
submitted bybst - 1 year agoA: This question often shows up in the Q&A. The SharkNinja Product Expert always says no. Technically true, but what I was wondering is if the warming plate will turn off. Yes it will, from15min to 4 hr
submitted byTired Of Talus - 5 months agoA: No. To turn off your unit, you must push the power button.
submitted bySharkNinja Product Expert - 1 year agoBrand expert
Q: what is the mod ? is this the same as the CE251?
A: We are happy to confirm that this model is the CE250.
submitted byNinja Community Support - 3 years agoBrand expertA: I just boiught on on 4/22/25. The model number is ce251.
submitted bybst - 1 year agoA: This model number of this unit is CE250.
submitted bySharkNinja Product Expert - 3 years agoBrand expert
Q: What is the model number
A: I just read above, that this is a model CE250, but this brand expert says its a CE251. Can someone please give correct information????
submitted byNYCGina - 3 years agoA: We would like to confirm that the model number for this system is CE251.
submitted byNinja Community Support - 4 years agoBrand expertA: The UPC number seems to correspond to the CE251.
submitted byLarry - 3 years ago
Q: What is the water reservoir made out of ? Plastic or glas?
A: The water reservoir is made of plastic.
submitted bySharkNinja Product Expert - 2 months agoBrand expertA: The water reservoir on the Ninja 12-Cup Programmable Brewer is made of durable, BPA-free plastic. It is a removable, clear plastic tank designed for easy filling and cleaning, and it is also dishwasher safe.
submitted bySharkNinja Product Expert - 2 months agoBrand expert
Q: Does it work with 220 volts?
A: No, the Ninja CE251 is designed for 120V outlets only and is not compatible with 220V.
submitted bySharkNinja Product Expert - 5 months agoBrand expertA: No, The Ninja CE251 coffee maker cannot be used directly with 220V power without a proper step-down voltage converter.
submitted byGeorge - 5 months ago
Q: Can you use a stainless steel permanent coffee filter with this Ninja model? Will the #4 cone stainless steel filters work?
A: This is model ce251 and it comes with a permanent steel filter. You can use #4 papeer cone filters instead.
submitted bybst - 1 year agoA: You should use a #4 cone paper filter. If you prefer a permanent filter, feel free to contact our customer service at 1-800-365-0135, and we can help you get one specifically designed for this unit.
submitted bySharkNinja Product Expert - 1 year agoBrand expert
Q: is there a way to turn off the beeping noise? my dog barks every time, even if he is asleep he will wake up and start barking. he doesn't might the toaster oven beep or any other noises lol
A: We would like to kindly inform you that you are not able to turn off the sound on the coffee maker.
submitted bySharkNinja Product Expert - 4 years agoBrand expertA: We would like to kindly inform you that you are not able to turn off the sound on the coffee maker.
submitted byNinja Community Support - 4 years agoBrand expert
Q: what coffee filers does it use?
A: #4 cone. Mine came with a reusable gold tone filter (no promises that the current models come with one). DO NOT use them both at the same time.
submitted byMikeG - 6 years agoA: We are happy to confirm that you can use disposable paper filters, in the Ninja® 12-Cup Programmable Coffee Brewer, if preferred. This machine uses a #4 paper cone filter. We hope this information helps.
submitted byNinja Community Support - 6 years agoBrand expert
Q: How long does this coffee maker take to brew a 12 cup pot?
A: Does it truly take 12 to 15 minutes for a pot of coffee
submitted byCindy - 6 years agoA: We would like to inform you that a full carafe brew will take approximately 12–15 minutes.
submitted byNinja Community Support - 6 years agoBrand expert