Ninja 12 Cup Programmable Brewer - CE251
$69.99 reg $89.99
$20 off
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Guests are saying
This coffee maker has garnered mixed feedback from guests, with many praising its ease of use, great brewing quality, and convenient features like a removable water reservoir. However, concerns about durability and leaking issues have been frequently mentioned. While some guests enjoyed their coffee experience for a year or more, others faced malfunctions and breakdowns within a short period. Overall, it offers a blend of functionality and flavor, but potential buyers should consider the longevity of the product.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.9 out of 5 stars with 1144 reviews
design: 4.05 out of 5
ease of use: 4.36 out of 5
easy to clean: 4.26 out of 5
quality: 3.36 out of 5
value: 3.41 out of 5
49% would recommend
512 recommendations
5 out of 5 stars
Thumbs up graphic, would recommend
26 October, 2026Verified purchase
(no review title)
I love this coffee pot! The order was received quickly and purchase was uneventful. Thank you!
5 out of 5 stars
Thumbs up graphic, would recommend
18 October, 2026Verified purchase
Delicious
Coffee is perfect
5 out of 5 stars
Thumbs up graphic, would recommend
15 October, 2026Verified purchase
(no review title)
Fits perfectly on my counter and makes awesome coffee
2 out of 5 stars
10 October, 2026Verified purchase
(no review title)
The lid that lifts up to put the filter in has a very groovy cap that does not come off. The water stays on it and has to to ne dried off each time we use the pot. The mid brew paise feature does not work. Also, the scoop is only 1 sided and is 1 Tablespoon. The precious model I used had a larger scoop on the other end of the scoop.
From SharkNinja Product Expert team
Hi there, Thank you for taking the time to share your review. We're pleased to hear that you've been using the coffee maker overall, but we're sorry to hear about the issues you've experienced with the filter compartment lid and mid-brew pause feature. We understand how frustrating it can be when water collects on the filter lid and requires drying after each use, and we appreciate your feedback regarding the lid design. We also appreciate you bringing your concerns about the mid-brew pause function and scoop design to our attention, especially as you've had a previous model that included a larger measurement option on the opposite end. Your feedback is important to us and helps us improve both our products and overall customer experience. Please contact our support team on 1-877-581-7375 (Monday - Friday 9 am – 9 pm ET | Saturday 9 am – 6 pm ET), and we'll be happy to assist you further. Kind Regards, SharkNinja
12 days ago
2 out of 5 stars
Thumbs down graphic, would not recommend
24 September, 2026Verified purchase
Short-lived
After 14 months, it suddenly stopped brewing or cleaning. Lights are on, but nobody is home. Does not feed water from the reservoir
From SharkNinja Product Expert team
Hi there, Thank you for sharing your experience. We're disappointed to hear that your coffee maker stopped brewing and cleaning. It can be incredibly frustrating when the unit powers on and the lights are illuminated, yet it won't draw water from the reservoir or perform its normal functions. We'd like the opportunity to review the issue and see how we can help. Please contact our Customer Service team at 1-877-581-7375, available Monday through Friday from 9:00 AM to 9:00 PM ET and Saturday from 9:00 AM to 6:00 PM ET. Our team would be happy to troubleshoot the coffee maker with you and provide assistance. Kind Regards, Sharkninja
26 days ago
3 out of 5 stars
Thumbs up graphic, would recommend
16 September, 2026Verified purchase
(no review title)
Very good coffee maker, but after six months the digital clock does not display the last digit.
From SharkNinja Product Expert team
Hi there, Thank you for taking the time to leave a review. We're sorry to hear that the digital clock display is no longer showing the last digit after only six months of use. We'd like the opportunity to help troubleshoot the issue and work toward a resolution. Please contact our Customer Service team at 1-855-427-5127, available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, SharkNinja US
27 days ago
2 out of 5 stars
13 September, 2026
(no review title)
We've enjoyed this coffee make for two years. Last week the heating plate malfunctioned to the point we smelled melting plastic. I would expect the product to last longer than it did for the price. Also concerned about the possibility of fire if we hadnt caught it in time.
From SharkNinja Product Expert team
Hi Kevin, Thank you for your feedback. We're glad to hear that you've enjoyed your coffee maker for the past two years, but we're very sorry to learn about the issue with the heating plate and the odor of melting plastic. We understand how concerning this experience must have been, especially given the potential safety concerns you described. We'd like the opportunity to look into this further and assist you. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET. Please call our support team at 1-800-365-0135 so we can help. Best Regards, SharkNinja US
1 month ago
5 out of 5 stars
11 September, 2026Verified purchase
(no review title)
Love it
1 out of 5 stars
Thumbs down graphic, would not recommend
25 August, 2026Verified purchase
(no review title)
I bought this coffee maker twice and it breaks within a year. Do not buy!
From SharkNinja Product Expert team
Hi Katie, Thank you for taking the time to share your experience. We're sorry to hear that both of your coffee makers stopped working within a year, and we understand how frustrating that must be. We'd like the opportunity to help. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET. Please call our support team at 1-800-365-0135 so we can look into this further and assist you. Kind regards, Ninja Kitchen
2 months ago
5 out of 5 stars
Thumbs up graphic, would recommend
25 August, 2026Verified purchase
(no review title)
Great coffee maker
1 out of 5 stars
22 August, 2026
Broken
Glass was broken when I opened it. Disappointed.
From SharkNinja Product Expert team
Hi Alia, Thank you for your feedback. We're disappointed to hear that the glass carafe on your 12-Cup Programmable Brewer was broken when you opened the box. We understand how frustrating it must be to receive a damaged item and be unable to use your brewer as expected. Please contact our Ninja Customer Service Team at 1-800-365-0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Our team can provide further assistance and explore available options. Kind Regards, Ninja Kitchen
2 months ago
5 out of 5 stars
Thumbs up graphic, would recommend
21 August, 2026Verified purchase
Great Coffee Maker!
Great coffee maker! Easy to use and coffee is great tasting!
3 out of 5 stars
18 August, 2026
Great until it breaks
Loved it for a year then it stopped working. A coffee maker should last more than a calendar year!
From SharkNinja Product Expert team
Hello Jenrio, thank you for your review. We're sorry to hear that your 12 Cup stopped working after a year of use. We understand how disappointing this must be, and we appreciate you sharing your experience. If you haven't already, please reach out to our Customer Support team, who may be able to assist further. You can reach us at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET. Warm Regards, Ninja Kitchen
2 months ago
2 out of 5 stars
Thumbs down graphic, would not recommend
13 August, 2026Verified purchase
Leaking and plastic expansion.
Easy to use. Good brewing quality. However, the lid leaks water down into the machine when you raise it up. The lid does not stay closed after running a cycle because the machine gets so hot the plastic expands. The water tank does not sit flush after one use. Returned.
From SharkNinja Product Expert team
Hi there, Thank you for your feedback. We're glad to hear that your 12-Cup Programmable Brewer produced good coffee, but we're disappointed to hear about the issues you experienced with the lid and water tank. This isn’t our usual standard, and we understand how frustrating this must be. While we understand your decision to return the unit, we appreciate you giving Ninja a try and hope you'll consider us again in the future and have the opportunity to experience the quality we strive to deliver. Kind Regards, Ninja Kitchen
2 months ago
1 out of 5 stars
Thumbs down graphic, would not recommend
27 July, 2026Verified purchase
(no review title)
It leaks water. Do not buy this item . I have set it up to brew coffee the next morning (I program it ) only to find water all over my countertop and no brewed coffee
From SharkNinja Product Expert team
Hi Letty, Thank you for taking the time to leave a review. We're sorry to hear that your coffee maker is leaking water and that you were unable to wake up to a brewed pot of coffee after programming the unit. We'd like to help troubleshoot the issue and work toward a resolution, so please contact our Customer Service team at 1-855-427-5127, available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Ninja Kitchen
3 months ago
5 out of 5 stars
Thumbs up graphic, would recommend
14 July, 2026Verified purchase
Ninja coffee review
It m akes coffee quickly, nice design, would recommend
5 out of 5 stars
Thumbs up graphic, would recommend
12 July, 2026Verified purchase
good coffeemaker
This coffeemaker is the best one we've had in years. First off, the carafe doesn't drip all over when I pour. The coffee is very good and it's one less step having a separate water reservoir. The only minus is the beep when the coffee is done, but it's not super loud.
1 out of 5 stars
Thumbs down graphic, would not recommend
5 July, 2026
Not happy
Leaks under machine
From SharkNinja Product Expert team
Hi there, Thank you for sharing your review. We’re very disappointed to hear that the machine is leaking underneath during use. We’d like the opportunity to help troubleshoot this with you and see what might be causing the issue. Please contact our customer service team at 1-800-365-0135, available Monday through Friday from 9 a.m. to 9 p.m. ET, and one of our agents will be happy to assist. Kind regards, Ninja Kitchen
4 months ago
2 out of 5 stars
Thumbs down graphic, would not recommend
2 July, 2026Verified purchase
(no review title)
The coffee maker itself if very sharp looking and has features that I thought would benefit us. I’ve had to adjust how much coffee grounds I put in compared to my old coffee maker, granted it was a completely different brand and much older. We like that it’s got the delay brew and you can set a time for it to start and it came with the gold basket that doesn’t require a filter for brewing which helps save money there. It holds up to 12 cups, but you can’t run two small brews at two different times. Overall we do like the coffee maker, however we don’t like it because the gasket was leaking out of the box and water pools up in the area underneath the water container. I imagine the more this goes on the worse the leaks will be. And unfortunately this was also a Father’s Day gift for my husband, so not only did we get a dud coffee maker, but I also feel like I gave a terrible gift. I’m not sure if I even still have the receipt to return it.
From SharkNinja Product Expert team
Hi Mari, Thank you for your feedback regarding the 12 Cup Programmable Brewer. We're disappointed to hear that the unit has been leaking from the gasket since first use, especially as it was purchased as a Father's Day gift. We understand how frustrating this must be and appreciate you sharing both the features you enjoyed and the concerns you've experienced. To review the issue and explore any available warranty options please contact our customer service team at 1-800-365-0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Kind Regards, Ninja Kitchen
4 months ago
1 out of 5 stars
Thumbs down graphic, would not recommend
19 June, 2026
Malfunctioning coffee maker
Coffee maker is less than 2 years old. Started smoking and making popping and cracking noises after brewing.
From SharkNinja Product Expert team
Hello there, thanks for leaving your review. We’re sorry to hear this. That’s definitely not expected, especially after less than 2 years. For safety, please stop using the unit and unplug it. We recommend reaching out to our Ninja support, as they’ll be able to assist and check if it’s covered under warranty. Feel free to contact us at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET. Warm Regards, Ninja Kitchen
4 months ago