Ninja 12 Cup Programmable Brewer - CE251
$89.99
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The coffee maker offers a range of features that appeal to coffee enthusiasts, including a removable water reservoir for easy filling and cleaning, multiple brew strengths, and a warming function that keeps coffee hot. However, many guests have reported issues with durability, with several experiencing leaks and malfunctions within a year of use. While it brews a flavorful cup of coffee, potential buyers should consider the mixed feedback on longevity and reliability before making a decision.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.9 out of 5 stars with 1056 reviews
design: 4.07 out of 5
ease of use: 4.35 out of 5
easy to clean: 4.25 out of 5
quality: 3.39 out of 5
value: 3.42 out of 5
50% would recommend
470 recommendations
5 out of 5 stars
Thumbs up graphic, would recommend
24 January, 2026Verified purchase
Great coffee maker
Works great! I like it a lot. Has great features to set the time when you want your coffee ready. Also allows you to pull the pot out mid brew if you can’t wait for it to finish.
5 out of 5 stars
Thumbs down graphic, would not recommend
21 January, 2026Verified purchase
ninja coffee
easier to full the reservoir, looks great and brews perfectly.
3 out of 5 stars
20 January, 2026Verified purchase
(no review title)
It’s an ok coffee maker. But for the price I would expect it to shutoff automatically. Most of my previous coffee makers shutoff automatically after a few hours. I would not buy that coffee maker again.
1 reply from SharkNinja Product Expert team - 4 days ago
Hi Stephanie, Thank you for sharing your feedback. We’re sorry to hear that the lack of an automatic shutoff feature didn’t meet your expectations, especially given the price point. We understand how important convenience and safety features are, and we appreciate you taking the time to let us know. Your feedback has been shared with our product team and helps us improve future designs. Kind regards, Ninja Kitchen
5 out of 5 stars
20 January, 2026
originally posted on influenster.com

Must have
This coffee pot is so nice. Its easy to clean. Keeps your coffee warm and can program to wake ypu up to hot amazing coffee absolutely live thos pot. Such a great value. Quiet and makes amazing coffee. Absolutely would recommend.
2 out of 5 stars
19 January, 2026Verified purchase
Just ok
Makes great coffee but the coffee spills out of the carafe every pour and it’s extremely annoying. There’s no way around it.
1 reply from SharkNinja Product Expert team - 6 days ago
Hello there, thank you for sharing your feedback with us. We’re glad to hear the coffee maker brews great coffee, but we’re sorry about the frustration with the carafe spilling during every pour. That’s definitely not how it should function, and we understand how annoying that would be. Sometimes issues like this can be caused by a faulty lid seal or misalignment, and our team may be able to help troubleshoot or replace a defective part if needed. If you’re open to it, please reach out with your model details so we can assist you further and help make things right. Our contact is 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET. Warm Regards, Ninja Kitchen
5 out of 5 stars
Thumbs up graphic, would recommend
18 January, 2026Verified purchase
Great Coffee Maker
I love this coffee maker! I've had it for almost a year now and I couldn't be happier. As someone who has a movement disorder I appreciate how the water tank is removable to put on the counter next to the sink to fill it.
5 out of 5 stars
18 January, 2026
originally posted on influenster.com

No noise
I love it, please use the maintenance, it’s easy, it doesn’t make noise! I like it, it’s fast! The brand always brings news! I love the brand! I want everything
5 out of 5 stars
17 January, 2026
originally posted on influenster.com

Easy to use
Absolutely love this coffee maker. I can preset it early for brewing the next morning (helpful on weekends when I am thinking about it for my husband's morning). Easy to use removable water tank, and reusable filter. Have encouraged my sons to get them for their houses.
1 out of 5 stars
Thumbs down graphic, would not recommend
17 January, 2026Verified purchase
Terrible
Just bought this item a couple days ago. The feature of pulling the carafe out while still brewing doesn't work. Also the worst of it is when pouring the coffee it leaks from the carafe itself. Don't waste your money
1 reply from SharkNinja Product Expert team - 8 days ago
Hello Michael, thank you for taking the time to share your experience. We’re very sorry to hear that the brew‑pause feature isn’t working and that the carafe is leaking when you pour, that’s definitely not the quality or ease of use we want for our customers. Your frustration is completely understandable. We’d love the opportunity to help troubleshoot or determine whether your unit may be defective and needs replacement. Feel free to reach out to our customer support team at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET, so we can assist further. Warm Regards, Ninja Kitchen
2 out of 5 stars
15 January, 2026Verified purchase
Trouble with resevoir
Our coffee make was purchased 8 months old. When the water reservoir gets lighter it lifts away from the coffee maker and leaves water in the reservoir. We started putting a coffee cup on top of the reservoir to hold it in place, but finally broke down and bought a new coffee maker today.
1 reply from SharkNinja Product Expert team - 10 days ago
Hi Laura, Thank you for taking the time to share your feedback and for leaving a review on the CE251 Ninja® 12‑Cup Programmable Brewer. We’re sorry to hear about the issue you experienced with the water reservoir, as that’s certainly not what we’d expect from your coffee maker. Something doesn’t seem quite right with how your unit was performing, and we’d like the opportunity to help. Your feedback helps us improve future designs and performance. We would be more than happy to assist. Please call our support team at 1‑800‑365‑0135, Monday to Friday 10am to 10pm ET | Saturday 10am to 7pm ET (NINJA), so we can assist. Kind regards, Ninja Kitchen
5 out of 5 stars
Thumbs up graphic, would recommend
14 January, 2026Verified purchase
(no review title)
A very good coffee maker that is easy to use and clean. A few additional features such as brew strength, delay brewing and batch size elevate it just enough without being overly complex.
5 out of 5 stars
Thumbs up graphic, would recommend
14 January, 2026Verified purchase
Love it!!
I really expected this brewer to not be impressive. Thought... oh it's just another thing with ninja slapped on it for branding. WOW was I wrong! 1. It makes a great pot of coffee 2. THE EASE OF FILLING THE WATER BASIN!! It's REMOVABLE! The fact that it's removable and clear brings me more joy than something like this should haha! It has a design that makes the basin easy to grip and hold. 3.Love the keep warm feature and the variety to brew temps. Great coffee pot. Purchased in October so I'm only a few months into owning it. I'll revisit this review if there's an issue with longevity.
4 out of 5 stars
Thumbs down graphic, would not recommend
14 January, 2026
Do you really need to pay more for a coffee maker?
Minus one star because the time display is distorted overtime and I can no longer preset my coffees to be made in the morning. Might as well go back to using a regular coffee maker because I really liked this feature. I would not buy this again.
5 out of 5 stars
9 January, 2026Verified purchase
(no review title)
Love it
3 out of 5 stars
Thumbs down graphic, would not recommend
6 January, 2026Verified purchase
(no review title)
Leaks when pouring.
1 reply from SharkNinja Product Expert team - 18 days ago
Hi there, Thank you for your feedback. We’re truly disappointed to hear your unit leaks when pouring, and we understand how frustrating that must be. We value your honesty and appreciate you sharing this with us. Please contact our customer service team at 1-800-365-0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll do everything we can to make this right. We hope you decide to choose us again in the future. Kind Regards, Ninja Kitchen
5 out of 5 stars
Thumbs up graphic, would recommend
4 January, 2026Verified purchase
Coffee maker
No dislikes so far- only a week
1 out of 5 stars
31 December, 2025Verified purchase
Didnt last 11 months
Bought in February of 2025 and it no longer works
1 reply from SharkNinja Product Expert team - 25 days ago
Hello Eejay. Thank you for sharing your feedback. We’re sorry to hear that your coffee maker stopped working after less than a year of use. That’s definitely not the experience we want for our customers. Please reach out to our customer care team at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET and we’ll be happy to assist with troubleshooting or arranging a warranty replacement if applicable. Warm Regards, Ninja Kitchen.
1 out of 5 stars
Thumbs down graphic, would not recommend
30 December, 2025Verified purchase
(no review title)
It will not make a full pot of coffee. Even after being cleaned, have had it, 6 months would not buy it again.
1 reply from SharkNinja Product Expert team - 26 days ago
Hello Michelle, Thank you for sharing your feedback with us. We completely understand how frustrating it must be to experience your coffee maker not brewing a full pot even after cleaning. This isn’t the experience we want for our customers, and we’d love to help. Please give us a call at 1-800-365-0135, where one of our specialists will assist you with troubleshooting. We’re available Monday to Friday: 9 a.m. – 9 p.m. ET, and Saturday: 9 a.m. – 6 p.m. ET. Kind regards, Ninja Kitchen
5 out of 5 stars
Thumbs up graphic, would recommend
30 December, 2025Verified purchase
Great Coffee pot!
Great coffee pot and great price! Highly recommend!
5 out of 5 stars
29 December, 2025
(no review title)
Works great. Easy fill