DavidKB - 1 month ago
originally posted on OldElPaso.com
I recently bought a box of stand-up taco shells and, though they tasted fine, all 10 were broken to some degree. All were chipped on the base and four were broken in half, making it harder to stuff. The box itself had no apparent damage. I realize the manufacturer has no control over how the product is handled after it leaves their control, but perhaps they should find a better packaging method to protect the shells from breakage.
1 reply from Old El Paso Care Team team - 1 month ago
We're sorry to hear this! An excessive amount of breakage is usually due to rough handling in transit and storage and we appreciate you bringing this matter to our attention. Please contact us by phone: 1-800-300-8664 or visit our website www.oldelpaso.com so we can report it to our quality team and make it right.