Usual High OtterBox Quality
I used an OtterBox Defender case for my Galaxy S7, which I have just replaced with a Galaxy Note 20 (not Ultra). The fact that the phone has lasted so long is probably entirely due to the protective case, so I wanted similar protection for my new device. The Defender Series case for the Note 20 is very similar to the previous case, and I'm not a professional reviewer, so I can't compare it to dozens of other cases or even OtterBox Defender cases for dozens of other phones, but the fit is perfect, it has proper cut-outs for the cameras, speakers, and microphones, and it has the usual openable/sealable flap for the USB-C port. The included hard plastic bracket can as usual be closed over the screen to protect it when not in use or can attach to the back of the case, and it has the usual excellently-designed clip, with its hooked end to prevent the phone from slipping off a belt, and as usual the clip can be rotated and locked open to serve as a kickstand. The rubber outer skin has, as before, buttons which can easily be pressed to operate the phone's underlying side buttons while protecting them from impacts. A cut-out makes the Note 20's S-Pen fully accessible. I can't be complete without mentioning the case's few drawbacks; unlike the case for the Galaxy S7 (the previous model I used), this one doesn't include a built-in screen protector. I'm not sure whether it's due to the larger screen or the fact that this phone's fingerprint sensor is built behind the screen (perhaps a screen protector thin enough to allow the sensor to work would have been too flimsy to be attached to the case). Also, it seems that there is no longer a way to purchase a custom Defender Series case; that feature now seems to be limited to the Symmetry Series – color options are limited for this case. Still, I got the Berry Potion Pink case, which is not pink at all; I would describe it as red and violet. It's a nice color combo. Something that this case does better than the Galaxy S7 case is the opening for the USB-C port. With the Galaxy S7, the device came with a fairly chunky USB-OTG adapter (included with the phone, so it was standard equipment) to plug into its Micro-USB port, but the Defender case for that phone didn't have a large enough opening to accommodate this adapter; I had to entirely remove the phone from the case whenever I wanted to use the adapter. There is no such issue with this case for the Note 20; partly that's because there's no such adapter, but every USB-C cable I own fits easily into the port through the case's opening, and some of them (e.g. Amazon Basics) have pretty wide plugs.