$39.95 when purchased online
Target Online store #3991
About this item
Description
PRODUCT OVERVIEW The OtterBox SYMMETRY SERIES case features the advanced impact protection you've come to expect from OtterBox integrated with a slim and stylish design. With dual-material construction, your mobile devices will receive the benefits of a hard polycarbonate exterior and a rubber impact-absorbing interior. It's hard to believe that the OtterBox SYMMETRY Case provides all this incredible protection while still being purse and pocket-friendly. With beveled edges to protect your screen while your mobile device lays flat and easy-to-install one-piece design, the Symmetry case does it all! KEY FEATURES Dual-material construction provides the ultimate impact protection The internal core helps absorb impact and dissipate shock Beveled edges protect your screen when your phone lays flat Retains access to all ports, buttons, and the camera Slim, stylish design Easy to install PLEASE NOTE: This is a Manufacturer Refurbished OtterBox, refurbished by a Certified OtterBox Refurbisher and an Authorized Distributor.
Model Compatibility: Apple iPhone 13 Pro
Dimensions (Overall): 1.0 inches (H) x 4.0 inches (W) x 7.0 inches (D)
Weight: .2 pounds
Battery: 1 Non-Universal, No Battery Used
Warranty: 90 Day Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 94151442
UPC: 840104266175
Origin: made in the USA
The above item details were provided by the Target Plus™ Partner. Target does not represent or warrant that this information is accurate or complete. On occasion, manufacturers may modify their items and update their labels.
We recommend that you do not rely solely on the information presented. If you have a specific question about this item, you may consult the item's label, contact the manufacturer directly or call Target Guest Services at 1-800-591-3869.
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Shipping details
Estimated ship dimensions: 7 inches length x 4 inches width x 1 inches height
Estimated ship weight: 0.2 pounds
item ships from third party seller: A4C
Return details
This item can be returned to any Target store or Target.com.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
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Summary of reviews
The Otterbox Symmetry Series case for the iPhone 13 Pro offers a sleek design and decent protection, making it a popular choice among guests. However, many have expressed concerns about its durability, with reports of peeling rubber edges and sharp cutouts. While some guests appreciate its slim profile and aesthetic appeal, others feel it lacks the robust protection expected from the brand. Overall, it is a stylish option for those who prioritize looks over maximum protection.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.5 out of 5 stars with 66 reviews
Not worth the price
2 out of 5 stars
Marsh - 2 years ago
originally posted on otterbox.com
I bought this case a little over 6 months ago. The rubber rim around the edge of the case is peeling off of the plastic part and is about to fall apart. The rubber piece around the volume buttons are warped out of place as well (see picture).
1 reply from Customer Service Support team - 2 years ago
Yikes! So sorry to learn the Symmetry Series case for your iPhone 13 Pro has seen better days. We know that can be a disappointing experience. No need to worry though! We have our great product warranty in place to keep you covered when something unexpected happens like this. You can use the link below or feel free to give our awesome Otters a ring at 1-855-688-7269 and they'd be glad to go over your case replacement options with you. https://www.otterbox.com/en-us/warranty-begin Kindly, OtterBox Customer Support
Not worth the price
2 out of 5 stars
Charlie Foxtrot - 2 years ago
originally posted on otterbox.com
Pursued this case based on the one I have used for past iPhones. This one feels cheap and cut outs for the charger cable is sharp. Makes holding the case uncomfortable. Overall feel of the case is like cheap plastic. I’ve not dropped my phone yet, but fear if I do drop it the iPhone my become damaged. Not what I would expect from Otterbox.
1 reply from Customer Service Team team - 2 years ago
You're not wrong to expect the very best from the Otter brand, and we're sorry that your most recent Symmetry Series case doesn't seem to be on par with the one you were previously using. Our manufacturing process and materials really shouldn't be much different depending on how far back we're talking in terms of what your other device was, so we're inclined to think the rough edges are a random one-off that should be easily resolved with a brand-new warranty replacement. Feel free to give our friendly Otters a call at 1-855-688-7269, and we'll be glad to help get one in the works! Best, OtterBox Customer Support
Held the pieces in.
2 out of 5 stars
Nate - 3 years ago
originally posted on otterbox.com
I have own several Otterbox cases. I purchased my current symmetry case almost exactly one year ago with my Iphone 13. My phone has never been outside the case from day one. I do drop my phone often but never from higher than my hands standing on the ground. This case claims to be shock proof up to 3 meters. I pulled the case off for the first time to replace the screen protector and to my surprise, the back of the phone was completely shattered. No a scratch on the case. Obviously the case is not shock proof to 3 meters. There is no other damage to the phone other than what is shown in the picture. No damage to the Otterbox case indicating there was not a hard impact. The only thing this case did was hold the shattered pieces in that literally fell out when I took the case off.
1 reply from Customer Service Team team - 3 years ago
We are sincerely sorry to learn of the damage your iPhone sustained to its backside while under the watch of the Symmetry Series case during what was a seemingly mild spill. Every possible effort is made—from design and materials to manufacturing and post-production testing—to ensure our cases will provide the very best protection available to help limit such frustrating outcomes, but unfortunately, any given incident is still subject to a variety of unique dynamics that prevent us from being able to eliminate all risks. We regret that our warrant won't be able to help with any device repairs or replacement, though we would very much like to get you set up with a new case for a fresh start on that side of things. Please feel welcome to reach us at 1-855-688-7269, and we will be glad to assist you further. Kindly, OtterBox Customer Service Team
Don't buy - Complete change in quality!
1 out of 5 stars
Breb - 3 years ago
originally posted on otterbox.com
I've used symmetry Otterbox products for 6 years and this has seriously disappointed me. The plastic is so hard and there's no rubber edging any more on the outside of the case. Honestly, this product feels like something from a massive bargain bin at a store, that you go through because you don't care about the protection of your phone you just want it to be pretty. Sadly I will not be a customer of Otterbox anymore Below I've attached a photo of my old phone case EXTREMLY worn out with the new one (Purple). I use to love the quality of these products and the warranty's on them but not any more. You can see there is NO rubber backing on the new case and the new case is such a hard plastic it clicks when you use the buttons, and buckles on the back like its to big or something. I would've used the warranty to replace my old case but I knew I was upgrading my phone. Good bye Otterbox
1 reply from Customer Service Team team - 3 years ago
We do appreciate the honest feedback, and we're sorry that you felt so disappointed with your most recent Symmetry Series case, especially given your long and successful run with that model. Just to clarify, even though it may feel a bit more rigid, that outer edging is actually still comprised of synthetic rubber rather than the polycarbonate (plastic) that's on the backside of the case. Regardless, you aren't a fan, and we take that to heart. We'll definitely share your thoughts with our quality and design teams, and if we can ever be of any Otter assistance down the road, just give us a call at 1-855-688-7269 and we'll always be happy to help! Best, OtterBox Customer Service Team
It’ll do
4 out of 5 stars
- 3 years ago
originally posted on otterbox.com
After dropping it twice the paint started chipping off. Protected my phone though.
I always buy Otterbox for my phones
5 out of 5 stars
MJBarbosa - 3 years ago
originally posted on otterbox.com
Fits my phone perfectly. Lilac is my favorite color. Imyhspoy that it was available.
Ok case for Iphone 13 Pro. Needs a little work.
4 out of 5 stars
Alex - 3 years ago
originally posted on otterbox.com
The case itself is perfect for size and weight. There are only two main issues. The case is very slick so you have to be careful when holding it so it doesn't slip out of your hand. The other issue is the cutout around the charging port is not smooth so it rubs a raw spot in your pinky if you cradle the phone with your pinky finger in the bottom center of the case. This is an issue I have brought up to Otterbox before but has not been addressed.
Ok but Sharp Edges and Uncomfortable to Hold
2 out of 5 stars
Dave - 3 years ago
originally posted on otterbox.com
I have had this case for about two months and it is ok. I have not dropped my iPhone on anything other than carpet and knocked it off an end table on to hardwood flooring. It has done the job thus far but I really want to replace it. The bottom of the case has sharp edges that dig into your fingers when holding the device and there are additional edges around the cameras that dig into your hands. The edges at the bottom of the phone are a real issue. Overall I am not fan of the design. The poor ergonomics are not worth the slim design. They makes the device simply uncomfortable to hold. I have had Otterbox Commuter cases in the past and have been extremely pleased. Not at all pleased with this purchase. I wish I could return it. My advice, skip this and buy a Defender or Commuter case.
1 reply from Customer Service Team team - 3 years ago
While it's great to know the Symmetry Series Case has been taking care of business in terms of helping out during those few minor spills, we're sorry that you're really wanting to move in a different direction. We'd be more than happy to help get you set up with a brand-new warranty replacement to see if there was just something odd with the edges of your particular case since that wasn't anything that gave us cause for concern during our internal testing. But unfortunately, we aren't able to offer a model other than what was originally purchased. Definitely give our friendly Otters a call at 1-855-688-7269 and we'll do our very best to help smooth things out for you! Kindly, OtterBox Customer Service Team
Works
3 out of 5 stars
bstout30 - 3 years ago
originally posted on otterbox.com
[This review was collected as part of a promotion.] This case is okay. Its not great. It definitely seems kinda flimsy for an otterbox. It is nice in the fact that it is thin and makes it easier to carry around in pockets. I have dropped my phone a couple time and it has provided a semblance of protection. I dont like that it doesnt offer much in means of protection for the front of the phone.
1 reply from Customer Service Team team - 3 years ago
The Symmetry Series Case was definitely designed as a streamlined option for device protection, but if you're looking to add another layer to the mix, we do make a number of different screen protectors that can be paired with the case for extra security. You can check out all of our available options for your iPhone 13 Pro via the link below, and please feel welcome to give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to talk shop! https://www.otterbox.com/en-us/search?q=iphone%2013%20pro%20screen%20protector&prefn1=device_name&prefv1=iPhone%2013%20Pro Best, OtterBox Customer Service Team
Just what I thought.
4 out of 5 stars
AAAAAAHHHHHHH - 3 years ago
originally posted on otterbox.com
I haven’t dropped my 13 pro anywhere other than my carpet, so do what you want with that information. The case can look loose at the areas with buttons and where the charger port is at. However, it doesn’t tend to bother me as much as I thought it would. The buttons are Flickr and satisfying. The cameras and screen are protected by a lip, so you’re safe dropping your phone on a flat surface as far as I’m concerned. However, I do suggest a good screen protector because you may be an unlucky chap and find a pebble.
Different than Old Symmetry Cases
3 out of 5 stars
Seth - 3 years ago
originally posted on otterbox.com
I had a symmetry case on my XS for 2 years and felt great. Just got this case and the edges are "sharp". Where I hold my hand, the case is rubbing my hand raw from the plastic edge next behind the power button. I am going to have to return this since it bothers me so much. Also the lack of colorful options is sad.
1 reply from Customer Service Team team - 3 years ago
Hi, Seth! We're sorry to hear about your discomfort with your Symmetry Series case! We appreciate your feedback, and we'll be sure to let our design team know about your odd experience. We're sad to hear that you're returning your case, but we hope you choose to give us another chance in the future. If you are looking for a different case style that might suit your needs, feel free to call us at 1-855-688-7269, and we'll try to find an OtterBox that will check all your boxes! Best, OtterBox Customer Service Team
Great gift!
5 out of 5 stars
Phonetaster - 3 years ago
originally posted on otterbox.com
[This review was collected as part of a promotion.] I gave this to my boyfriend who received a brand new iPhone for Christmas. He immediately knew and recognized the brand and was so excited to have it. The colors were cool and I worried a little too feminine but he didn’t say a word about that so neither was I! Keep your phone stylish and safe.
Love this case!
5 out of 5 stars
MontanaArtGirl - 3 years ago
originally posted on otterbox.com
[This review was collected as part of a promotion.] It has a slim profile, is easy to put on and take off the phone, and best of all keeps it very well protected. I didn't like previous Otter Box cases that I'd tried as they were just entirely too bulky. Yes, I want my phone protected from my accident prone self, but I do not want it to be three times as thick. Anyway, this is the one for me. It looks great and I'm confident my phone won't get so much as a scratch on it.
Good protection
4 out of 5 stars
Flick - 3 years ago
originally posted on otterbox.com
[This review was collected as part of a promotion.] I needed a case to protect my huge pocket investment. Your case does that for sure. I have a wireless charger and your case seems to stop the charge. I put it on the charger moving it until it says its charging, but soon it quits. I am now removing the case to get the wireless charger to work. See if you can improve the charging capability.
Great case
5 out of 5 stars
Marcus1474 - 3 years ago
originally posted on otterbox.com
[This review was collected as part of a promotion.] Since I bought this case a few weeks ago I haven’t gotten another scratch on it now I had my fair share of cases but this case is well made with great and sturdy material I would recommend this case to anyone who wants to protect there phone the best if so go out and buy this case you want regret it I promise
Great Case!
5 out of 5 stars
Triv - 3 years ago
originally posted on otterbox.com
[This review was collected as part of a promotion.] I love this basic black case. It protects my phone and is aesthetically pleasing. It’s a great size and quality is amazing. My phone feels protected. I would recommend to something looking for a good case.
Only go with the best
5 out of 5 stars
jsummits - 3 years ago
originally posted on otterbox.com
[This review was collected as part of a promotion.] Skip the online knockoff brands and invest in the original Otterbox. After cracking the screen of my new iPhone 13 while using a cheap case it was time to invest in the best, and haven't regretted it. The Pro Symmerty Series is super sleek, light, and has protected my iPhone through several drops, thanks kids.
Fantastic
5 out of 5 stars
BentleyB - 3 years ago
originally posted on otterbox.com
[This review was collected as part of a promotion.] This case fit perfectly. It was stunningly designed, durable, and well made. I love how protective it was, especially when my toddler tends to accidentally drop my phone. A very sturdy case that helps protect when dropped.
Fantastic Case!
5 out of 5 stars
Robrob90 - 3 years ago
originally posted on otterbox.com
[This review was collected as part of a promotion.] I love Otterboxes and this one is surprising slim. It fits into my jeans easily. I haven't dropped my phone yet but the case seems really solid, I'm sure it would hold up well and protect my phone. Getting the case on was simple as can be.
Not bulky
5 out of 5 stars
Bricase - 3 years ago
originally posted on otterbox.com
[This review was collected as part of a promotion.] This case makes my phone safe very strong casing not scared to drop my phone anymore, it’s great for my partner and children as well! Its not to bulky and lines up perfect not affecting any of the buttons on the side or camera! Very easy to assemble and the design is very classy as well