73" Palisades Sofa - Serta
$354.99
In Stock
Eligible for registries and wish lists
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$149.99 - $189.99
reg $225.99 - $285.99 Sale
4.5 out of 5 stars with 37 ratings
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3.1 out of 5 stars with 17 reviews
design: 3.5 out of 5
ease of assembly: 2.83 out of 5
quality: 1.83 out of 5
value: 2.6 out of 5
16% would recommend
6 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
21 November, 2023Verified purchase
Poorly made
Poorly made, cushions are not filled out and there is a huge dip in the middle, was missing some assembly parts, would never purchase again
1 out of 5 stars
Thumbs down graphic, would not recommend
30 January, 2022Verified purchase
Junk
Do Not Recommend. It's felt. It seemed like it would be okay with a cover but it's terrible. Lasted less than a year.
1 out of 5 stars
Thumbs down graphic, would not recommend
13 December, 2021Verified purchase
Ripped upon arrival
How do I contact the vendor for replacing just a damaged cushion case upon arrival?? Can someone please reply with info.
5 out of 5 stars
Thumbs up graphic, would recommend
3 October, 2021Verified purchase
SOFA
It's very comfortable and as big as I had hoped. We did have to tear 4 small holes in the back to finish putting it together.
2 out of 5 stars
14 January, 2021Verified purchase
Disappointed with Quality
Disappointed with the quality of the BACK CUSHIONS. Every time someone sits on the sofa back cushions are not supportive/firm enough you end up with the cushions flattened even with a small person. They also need to be fluffed and put back in place EVERY time you sit on the sofa. I should have know better to just spend $$ on the sofa I wanted:(
1 out of 5 stars
Thumbs down graphic, would not recommend
26 April, 2020Verified purchase
Cheaply Made and Poor Customer Service
I have had this sofa for almost ten months. The Velcro attaching the bottom cushions literally caused the zipper to burst while sitting on it (I am a light person). I contacted customer service over a month ago since I’m within the one year warrently claim for defects and they are still “reviewing my case.” Can not recommend at all - it’s quite an expensive item for what you’re getting. It might look like a decent quality sofa but is not well constructed and the back pillows are also very cheap and don’t hold their shape. Would have expected so much more from Serta and Target.
2 out of 5 stars
Thumbs down graphic, would not recommend
18 April, 2020Verified purchase
(no review title)
Unfortunately, I can't recommend this. Although it is fine to sit on, the quality is obviously lacking. The fabric pills very quickly, and worst of all, the back cushions do not hold their shape whatsoever. They basically collapse into themselves, and a serious fluffing only restores their shape for a few hours. I've had this for nine months and am already back to couch shopping again.