About this item
Highlights
- Discover new strategies for maximizing performance and profit across your organization through the concept of operational excellence.Companies must learn that you cannot fire and budget-slice your way to sustainable growth.
- Author(s): Andrew Miller
- 256 Pages
- Business + Money Management, Quality Control
Description
About the Book
True operational excellence is not about a method but a mindset . . . and a relentless pursuit of doing things better.Book Synopsis
Discover new strategies for maximizing performance and profit across your organization through the concept of operational excellence.
Companies must learn that you cannot fire and budget-slice your way to sustainable growth. Our world is too complex, too interconnected, and technology too quick-evolving for organizations to achieve dramatic results simply by eliminating waste and increasing standardization. Maybe these methods worked before--occasionally--but not anymore.
Redefining Operational Excellence boldly claims that the old ways of hunkering down and refocusing the business strategies are no longer viable. Operational excellence is about a mindset, and a company culture that questions current models and focuses not on slashing and subtracting but on adding value, making improvements, and increasing speed.
This groundbreaking guide covers it all--processes, people, and operations--and shares specific strategies to:
- Drive innovation and collaboration
- Engage customers
- Attract and retain top people
- Align strategy and execution
- Optimize speed
Operational excellence is about finding money and performance boosts in hidden areas businesses don't normally look. With this indispensable, all-encompassing resource, you'll discover where!