Laura - 1 month ago
originally posted on https://www.reebok.com
Ever since Rebok was sold, they changed the quality of the glue for the shoe. I wear only this style shoe for 35 years. I used to be able to wash these in the washer and dryer, that's how durable they used to be. Since Nike took over, I have to constantly carry "shoe glue" with me at all times. It never fails that the bottom sole will start separating from the shoe, flapping like a separate tongue. When it does separate, you will see that there is no remnants of any glue ever used. It's shocking. I usually have 4 pairs in use at the same time in different age stages. I have taken photos of all the separated shoes and sent them to their quality's department to change the glue to something that holds. I have had a pair sole separate after only 10 wears, which is barely anything. They never responded with any mention of quality control to improve the glue. Just the standard reply with zero interest to improve. So I have to continually suffer carrying shoe glue on every trip and at home. It has become a basic staple just for this shoe. I love the style and fit (have tried others but nope) and so do millions. You would think they would improve the glue. If this has happened to you, please report it. If you don't, it'll never be fixed. HELP!