Q&A(23)
Q: What year is this model? It makes a difference because the newer models suck, & I have 2 of them. They have a noise dampering issue so you cannot hear everything properly
A: Ok this is the one with the terrible dampening of your sound. It is a major flaw, buy the first Gen one. I have 1 of those & it is still great.
submitted byBnut - 2 years agoA: Hi Bnut. Good question. The Ring Floodlight Cam Wired Plus is our newest floodlight camera. It does come with two-way audio with noise cancellation. Visit our support center for more information: https://ring.com/support/articles/2fmi9/Floodlight-Cam-Wired-Plus-Information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.
submitted byRing - 2 years agoBrand expertA: Hi Bnut, thanks for reaching out about Ring Floodlight Cam Wired Plus Security Camera. This Camera was First Available September 28, 2022. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMatt - 2 years agoTarget expert support
Q: Are the led light bulbs replaceable?
A: Hi Bob W, thanks for reaching out about the Ring Floodlight Cam Wired Plus Security Camera. The Ring Floodlight Cam Wired Plus Security Camera does not allow you to replace the bulbs the replacement bulbs are not available. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am-11 pm CST.
submitted byRena - 2 years agoTarget expert supportA: Hi Bob W. Thanks for asking. No, the bulbs on the Ring Floodlight Cam Wired Plus are not replaceable. The Ring Floodlight Cam Wired Plus comes with two 3000° Kelvin lights with 2000 lumens and in-app brightness adjustment. Learn more here: https://ring.com/support/articles/2fmi9/Floodlight-Cam-Wired-Plus-Information. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.
submitted byRing - 2 years agoBrand expert
Q: I paid for the easy install; just want to clarify that they are able to do the wired installation. It will be for my side porch.
A: Hi Cathy, thanks for reaching out about Ring Floodlight Cam Wired Plus Security Camera. To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMike - 2 years agoTarget expert supportA: Hi Cathy. Thanks for reaching out. The Ring Floodlight Cam Wired Plus must be installed on a 4“ round UL-listed weatherproof electrical box. If you do not already have a junction box, one can be installed; however, Ring highly recommends that you engage a qualified electrician for this. Visit our support center for more information: https://ring.com/support/articles/vbek2/How-to-Physically-Install-Floodlight-Cam-Wired-Plus-Security-Cam. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.
submitted byRing - 2 years agoBrand expert
Q: Is this the 3rd generation camera?
A: Hi mwh. Thanks for asking. The Ring Floodlight Cam Wired Plus is our newest floodlight cam. It was designed to protect large outdoor areas like the driveway or backyard with motion-activated LED floodlights, 1080p HD video, and a built-in security siren. Learn more here: https://ring.com/support/articles/2fmi9/Floodlight-Cam-Wired-Plus-Information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.
submitted byRing - 2 years agoBrand expertA: Hi mwh, thanks for reaching out about Ring Floodlight Cam Wired Plus Security Camera. Yes, this is the next-gen camera in the Ring Floodlight series and is the thrid generation. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMel - 2 years agoTarget staff support
Q: This would be for my apartment patio. I do not have an outlet out there. Can I still install this?
A: Hi Lauren. Good question. The Ring Floodlight Cam Wired Plus must be installed on a 4“ round UL-listed weatherproof electrical box. Installation by a qualified electrician may be required in your area. Visit our support center for additional installation details: https://ring.com/support/articles/vbek2/How-to-Physically-Install-Floodlight-Cam-Wired-Plus-Security-Cam. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.
submitted byRing - 2 years agoBrand expertA: Hi Lauren, thanks for reaching out about Ring Floodlight Cam Wired Plus Security Camera. This camera would require hard wiring into an existing electrical system and would not use an outlet. This can be accomplished by a licensed electrician. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMel - 2 years agoTarget staff support
Q: Can this be a plug in or does it have to be hardwired?
A: Good question! Yes, the Ring Floodlight Camera Plus Wired device must be installed on a 4" round UL-listed weatherproof electrical box. Before you begin installing your Ring Floodlight Cam Wired Plus, outdoor security camera, make sure that you’re following safety code standards. Visit our support center for additional details: https://support.ring.com/hc/en-us/articles/360060800632-Installing-Floodlight-Cam-Wired-Plus-Security-Camera-. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.
submitted byRing - 3 years agoBrand expertA: Hi, gm! Regarding your question about the Ring Floodlight Cam Wired Plus Security Camera - White: This model is the wired version. If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byPatrick - 3 years agoTarget expert support
Q: How does the motion detection feature work?
A: It sends alerts to your devices when movement is detected in your customized motion zones.
submitted byAI Shopping Assistant - 17 days agoAi generated
Q: Can I communicate with visitors through the camera?
A: Yes, you can hear and speak to people on camera using your phone or tablet.
submitted byAI Shopping Assistant - 17 days agoAi generated
Q: Does the camera require battery power?
A: No, the Floodlight Cam requires hardwired installation and uses electric power.
submitted byAI Shopping Assistant - 17 days agoAi generated
Q: What video quality does the security camera offer?
A: The camera provides 1080p HD video for clear surveillance of your property.
submitted byAI Shopping Assistant - 17 days agoAi generated