Ring Floodlight Cam Wired Plus Security Camera - Black: Wi-Fi, Motion Detection

Hi Sally. Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Floodlight Cam Wired Plus are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review. It sounds like the device is not performing as expected. Ring devices have a one-year limited warranty. We will cover your eligible device against defects in materials and workmanship under ordinary consumer use. In other words, if your device malfunctions during normal operation within its first year, then Ring will fix or replace your device as needed. Please refer to the Ring’s Limited Warranty for more details here: https://ring.com/warranty. We are saddened to read that this device did not meet your expectations but are still here to assist you. Our support team is available 24/7. To speak to our Ring Community Support team live, please click the following link: https://ring.com/support/contact-us. Ring products are available for order directly through Ring.com or from the following fine retailers (including Target). All retailers are certified resellers of Ring products which ensures you are protected by the Ring manufacturer warranty. You can see the full list of certified resellers here: https://ring.com/authorized-ring-retail-partners. Ring Community was launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. Please reach out at https://community.ring.com/ if any additional information is needed regarding your Ring device. Thank you, Amilia from Ring.

Hi Unhappy. Thank you for taking the time to share your experience with us. Your experience with Ring is our top priority, and it is important to us that when investing in our products, they meet your needs and expectations. What you describe is not the experience we want you to have, rest assured we are here to offer you some help. In this particular case, we'd suggest you reach out to Target's customer service department at https://contactus.target.com/ContactUs or by telephone at (800) 440-0680. We are confident that they will be able to provide you with a resolution to this concern. Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences. Thank you, Amilia from Ring.

Hello JDam. Hello Thank you for taking a moment to leave your review rating on Ring Floodlight Cam Wired Plus and for providing this feedback. As we continue to work hard to reduce crimes in neighborhoods, Ring strives to improve our products and services to be compatible with all environments and provide a great overall experience. At Ring, we are constantly innovating on behalf of our customers to develop products that best meet their home and security needs and provide them with as much choice as possible. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. We invite you to reach out at https://community.ring.com/ if you have any additional questions or feedback regarding your experience. We look forward to hearing from you. Jess from Ring.

Hi Izzy. Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. Having the confidence that your Ring Floodlight Cam Wired Plus will operate as expected plays a significant role in your sense of security. We are here today to assist you with finding the proper light settings for your environment so that you can have the peace of mind that you deserve with your home security. The Ring Floodlight Cam Wired Plus was designed with customizable light settings and the ability to be adjusted for your needs. You can adjust the brightness of the lights on the Ring Floodlight Cam Wired Plus, by using the brightness slider under the "Light Settings" tab on the device's page in the Ring app. For more detailed information on how to adjust the light settings for the Ring Floodlight Cam, please visit this link: https://ring.com/support/articles/nvog6/Controlling-Floodlights-and-Light-Settings-on-Your-Floodlight-Cam. Ring Community was launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. Please reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Floodlight Cam Wired Plus concern. Thank you, Melissa from Ring.