Ring Outdoor Cam Plus Battery 2K Video with Low-Light Vision and Flexible Mounting - White

A: Yes, it comes with a rechargeable battery

A: Hi Barry. Thank you for taking the time to ask this question. Yes, the Ring Outdoor Cam Plus Battery is a wireless security camera that is battery operated. One Ring Rechargeable Battery Pack is included in the box. The Ring Outdoor Cam Plus is compatible with a 2.4 GHz or 5 GHz wifi connection and requires a minimum upload speed of 3.5 Mbps for optimal performance. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. Thank you, Amilia from Ring.

A: Hi, thanks for reaching out about Ring Outdoor Cam Plus Battery 2K Video with Low-Light Vision and Flexible Mounting - White Yes, the Ring Outdoor Cam Plus Battery (2K) is compatible with Ring solar panels. It can be powered by a battery, wired connection, or a solar panel, according to product information pages. To use it with a solar panel, you'll need to connect it via a USB-C cable, either directly or with an adapter, according to a product details page. Ring offers both a standard and a super solar panel that are compatible. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Aderna. Thank you for reaching out to us with your question. Batteries in Ring devices are designed to go months between charges under normal conditions. However, real battery life is dependent on a number of factors, such as local weather, the number of events captured, and the frequency of activation. For more information on how to optimize the performance of your device in regards to battery life, please visit this link: https://ring.com/support/articles/9iatk/battery-performance. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. You can find it here: https://community.ring.com/. Thank you, Amilia from Ring.

A: Hi HD. Thank you for reaching out to us with your question. Batteries in Ring devices are designed to go months between charges under normal conditions. However, real battery life is dependent on a number of factors, such as local weather, the number of events captured, and the frequency of activation. For more information on how to optimize the performance of your device in regards to battery life, please visit this link: https://ring.com/support/articles/9iatk/battery-performance. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. You can find it here: https://community.ring.com/. Thank you, Amilia from Ring.

A: Hi DOM, thanks for reaching out about Ring Outdoor Cam Plus Battery 2K Video with Low-Light Vision and Flexible Mounting - White Yes, the Ring Outdoor Cam Plus Battery 2K allows multiple users to view the live feed from the camera simultaneously, but it has some limitations. Users can view live footage on multiple phones, tablets, or computers through the Ring app or by logging into Ring.com. However, Multi-Cam Live View, which allows viewing up to four cameras at once on Ring.com, requires a Ring Home subscription (Standard or Premium). Also, while notifications can be enabled on multiple devices, each device's notification settings can be customized individually. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Sallyc. Thank you for taking the time to ask this question. Yes, the Ring Outdoor Cam Plus is compatible with a 2.4 GHz or 5 GHz wifi connection and requires a minimum upload speed of 3.5 Mbps for optimal performance. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. Thank you, Amilia from Ring.

A: Hi Stacey. Thank you for reaching out to us with your question. It sounds like the device is not performing as expected in regards to motion detection. It is important to ensure that you have the proper motion settings in place for your environment. Here are a few tips to optimize the motion settings on your security camera: 1. Adjust Motion Sensitivity: Ring devices can detect motion up to 30 feet with the Motion Sensitivity slider at the maximum level. If you turn Motion Sensitivity down, this range will be lower, decreasing false motion. If your device is missing motion, increase the Motion Sensitivity using the slider. 2. Change the position of your Ring device: Adjust the position of your camera to improve the accuracy of motion detection. 3. Turn on Smart Alerts: You can enable Smart Alerts on your doorbell or camera to improve motion accuracy in detecting people and other objects, including packages. To turn on Smart Alerts, tap the Motion Settings tile on the device’s page in the Ring app. A Ring Home Plan is required to use Smart Alerts. You can learn more about adjusting the motion detection settings here: https://ring.com/support/articles/q986o/troubleshooting-motion-detection. We invite you to reach out to our community if any additional information is needed regarding your Ring Outdoor Cam Plus. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. Thank you, Amilia from Ring.

A: Hi AAF, thanks for reaching out about Ring Outdoor Cam Plus Battery 2K Video with Low-Light Vision and Flexible Mounting - White. Yes, you can have multiple Ring Outdoor Cam Plus Battery 2K cameras on the same Ring account. Ring allows for an unlimited number of devices to be added to a single account. However, each camera will require its own Ring Protect Basic subscription for cloud storage and other features. If you have multiple cameras, the Ring Protect Plus plan makes more sense as it covers an unlimited number of devices. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Feli. Thank you for your question! The Ring Outdoor Cam Plus with the battery is 0.7 lbs. This cameras dimensions are 2.6 in x 2.6 in x 5.0 in (6.7 cm x 6.7 cm x 12.8 cm) including stand. For more information on the Ring Outdoor Cam Plus I'm including this link to our help site: https://ring.com/support/products/cameras/outdoor-cam-plus?page=1 If any additional information is needed regarding your Ring Outdoor Cam Plus, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. You can find it here: https://community.ring.com/. Sincerely, Matthew from Ring.