Samsung Galaxy S23 FE 128GB S711U Unlocked Smartphone - Manufacturer Refurbished.

This phone has an extremely hard time connecting to the t mobile network. When trying to troubleshoot, t -mobile blames samsung, samsung blames t - mobile. I've worked with T-Mobile to refresh the network, clear the cache, go from a physical sim to the esim and I've worked with Samsung to bring it to there. Third party repair group, for them to tell me there's nothing wrong with the phone. In the meantime, for the last year and a half, I've been dealing with dropped calls, calls not connecting, my voice dropping while, I'm still connected and people telling me they can't hear me, voice text interpretation that is ridiculous, not to mention me giving up hours and hours of my time either on the phone with Samsung or standing in a t mobile store, all resulting in me stuck with this phone with samsung, not willing to simply exchange it. The current status is Samsung. Expects me to go back to the third party provider, have them confirm that it's broken and then send it to Samsung so they can look at it and confirm that it's broken, all the while I'm without a device, which they admitted could take potentially two weeks. In this day and age, who can be without a device for that amount of time? Samsung needs to step up. And simply send me a new device and allow me to send this one back after I receive the new one. I told the clerk on the phone. I am happy to pay for the device and have them credit me back when they receive mine. She would not do that. A major problem is that these frontline clerks have no power to really give the customer service that is truly necessary. Whether it's Samsung, T-Mobile, the cable company or anything else, these people are trained to be robots and just repeat a script.

Nice price, solid product. , used to Motorola, so I'm trying to get used to OS. Again great phone. A little top much bloateare...

Best phone for the price. Pics are good and video is great

Flagship quality phone with a budget friendly price

Overall happy with my purchase. Biggest draw back is it is loaded with software that I have no use for and find very annoying but shut it down or remove and things that I do want will not work properly.

This phone is amazing!!!!!!!!!! Camera is exceptional quality and I'm beyond pleased 😁😁😁

Extraordinary I am really enjoying my new Samsung from metro

Had this for about a year and it has absolutely been quite the experience. Everyone has a different experience, but unless you're EXTREMELY picky, this is a phenomenal device: very rich stereo speakers with great bass, INCREDIBLE cameras, and the night mode is insane just how well it can capture a visible picture given just a little bit of light. Put it in pro mode and use a long shutter time and get really amazing photos of the stars. The slow motion is also insanely cool. Software updates are consistent and keep the phone running securely and effectively. The app good lock is AMAZING for fully customizing this and many other Samsung devices. Very quick and snappy and never struggles to perform for its given tasks. Very clean design with a night FLAT screen just how we like it! Keep that flat screen up, it is amazing; glad the s24 ultra has a flat screen, and I hope that flat screen trend continues.

Loved my S23 FE Clear pictures from camera and more features

Great product. I got it for my mom and she loves it.

Love this new phone!!! So glad I made the SWTICH!!

Its a upgrade from my last phone it took awhile to save up money for it but it's worth it, It gets the job done works well would recommend it

It's exactly what my mom needs to be able to call 911 on speakerphone. Quality on top of that. Thank you Samsung. You're the very best.

I think it's very good phone for the the pice and for the IG are good. I recommend it.

So far I love it. The color is really pretty also.

Wonderful experience. Behind on sending back my trade in device, they gave me a few more days to do so. Incredible experience.

Easy purchase process. Good quality phone. Transfer process was smooth.

It's amazing, there's a few features that I wished were apart of it but other than that, it's great

Solid phone, great performance, and flagship features at a great price.

Thinking about upgrading but since I've gotten pretty used to my pen thingy so I have to make sure my next one has the same one I have and youse