$249.99 sale price when purchased online
$349.99 list price
Target Online store #3991
About this item
Highlights
- Industry-leading noise canceling with Dual Noise Sensor technology
- Next-level music with Edge-AI, co-developed with Sony Music Studios Tokyo
- Up to 30-hour battery life with quick charging (10 min charge for 5 hours of playback)
- Touch Sensor controls to pause/play/skip tracks, control volume, activate your voice assistant, and answer phone calls
- Speak-to-chat technology automatically reduces volume during conversations
- Superior call quality with precise voice pickup
- Wearing detection pauses playback when headphones are removed
- Seamless multiple-device pairing
- Adaptive Sound Control provides a personalized listening experience
- Updated design relieves pressure for long-lasting comfort
Description
Enter a new world of listening experiences with the Sony WH-1000XM4 headphones. These noise-cancelling headphones give you the power to personalize and control everything you hear. Enjoy long hours of music thanks to a 30-hour battery life and quick charging features. Make the best of the Smart Listening feature set, and carry conversations hands-free with the speak-to-chat feature. The touch sensor lets you navigate between songs, control volume and answer phone calls with ease. Sony's noise-cancellation technology is the best in the industry, which means you hear every detail with incredible clarity, no matter where you are. To reduce high and mid-frequency sounds, these noise-cancelling headphones feature additional mics that help isolate sounds efficiently. The ear pads are ultra-soft and made with foamed urethane to disperse pressure and increase area of contact for a perfect fit. Combined with a light-weight design, this pair of headphones can be your new go-to for everything from work to leisure. This also makes for a thoughtful gift to an audiophile or music-lover.
Weight: 1.15 Pounds
Water Resistance: No Water Resistance Rating
Ear Cushion Material: Leatherette
Estimated Charge Time: 3 Hours
Connection Type: USB
Wireless Technology: Hybrid Wired / Wireless
Package Quantity: 1
Compatible With: Apple iOS, Alexa, Android, Google Assistant
Noise Canceling: Noise Canceling
Microphone: Built-In Microphone
Maximum Battery Charge Life: 30 Hours
Battery: 1 Non-Universal Lithium Ion, Required, Included
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
Street Date: August 9, 2020
TCIN: 79757327
UPC: 027242919419
Item Number (DPCI): 008-07-0312
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 8.8 inches length x 7.1 inches width x 3 inches height
Estimated ship weight: 1.6755 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
Return details
This item must be returned to any Target store.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
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Summary of reviews
The Sony WH-1000XM4 headphones are highly praised for their exceptional sound quality, effective noise cancellation, and comfortable fit. Guests appreciate the lightweight design and long battery life, making them ideal for travel and daily use. Many find the touch controls convenient, although some have experienced issues with the ambient sound feature. Overall, these headphones are a great investment for anyone seeking high-quality audio and comfort.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.5 out of 5 stars with 2932 reviews
62% would recommend
196 recommendations
Present for my Husband
5 out of 5 stars
Colang - 2 days ago
originally posted on sony.com
He loves them and used them to great effect on a long haul flight as well as now at home.
Early days pros and cons
5 out of 5 stars
Penzorelli - 5 days ago
originally posted on sony.com
I had the XM4's about a week and so far I'm very pleased. I'm still working to make all the feature more intuitive with regular use. Pros: 1. Very comfortable and completely encompass my small ears, big ears maybe not. 2. Love the app and if the analytics prove to be accurate then excellent.Theres a lot in the app and I've only touch half of it but it's doing everything I need right now. 3. I like the haptics such as touching the side to enter a transparent mode when someone wants to talk to you whit no need to take them off or switch off. 4. Charging is fast. 5. the auto detection feature is useful particularly auto switch off when removed from head. (can be assigned in app) 6.Very good ANC. I'm still playing around with the variants on this in the app so might be even better when I've learned more. CONS: 1. Not the smallest of fold up for the carry case but it is robust and probably good for long journeys. Works for me..just. Nothing else.
The best
5 out of 5 stars
John62 - 5 days ago
originally posted on sony.com
A tried and tested product read the feedback it says it all
WOW!! these headphones are fantastic
5 out of 5 stars
Phil Han - 5 days ago
originally posted on sony.com
The sound quality and noise reduction are fantastic. I don't think headphones get better than this
Great sound
4 out of 5 stars
Gasr98 - 6 days ago
originally posted on sony.com
Really pleased with the headphones, the sound is amazing. I find the invisible controls convenient but it is easy to catch them and lose the track you are listening to. Occasionally when I am listening and using my phone for another purpose as well there 8s dome kind of interruption and the music stops which is annoying. I have just bought a new Galaxy phone and this also happens when using this phone
1 reply from Sony support team team - 4 days ago
Hi, Thank you for your review. We are glad that you're enjoying the sound quality of your WH-1000XM4. Yet, we're sorry to hear that you are facing difficulties with the touch controls, and the music stops while using your phone. Regarding the touch controls, you can learn more about how to control surrounding sounds, music playback, and make phone calls without using the buttons: https://cutt.ly/Ze6ZXt0A Also, for the music interruption issue, you need to make sure that speak-to-chat feature is off, as the headset pauses or mutes the music which is being played and captures the voice of the person you are talking to: https://cutt.ly/qe6Z0614 If the issue remains, you can try these troubleshooting steps: - Resetting the headset: https://cutt.ly/MeBetxNI - Initializing the headset to restore factory settings: https://cutt.ly/VeBeyq3t If you need further assistance in the future, you can contact us using this link: https://cutt.ly/leABWCVc Ahmed @Sony Support UK
Amazing
5 out of 5 stars
SavageGibo - 7 days ago
originally posted on sony.com
Would 100% recommend to my family and friends. Does exactly as it states.
Nice earphones
5 out of 5 stars
George F - 7 days ago
originally posted on sony.com
Bought new earphones recently with functional carryingcase, lovely sound quality and superb fit. Great to wear when out walking, noise cancelling first class and easy instructions.
Excellent sound
5 out of 5 stars
Greg300 - 8 days ago
originally posted on sony.com
I bought this a month ago and I am pleased I did. Easy to use, good sound - really pleased
Fantastic sound and ANC
5 out of 5 stars
Robt461 - 9 days ago
originally posted on sony.com
I bought these headphones nearly a month ago and have used them almost daily, the battery life is brilliant and the sound quality is like nothing ive had before. The noise cancellations is fantastic, really worth the money and you can feel the premium quality in the build.
Great value for money
4 out of 5 stars
shadowerr1 - 12 days ago
originally posted on sony.com
I bought these for their sound cancelling capability at an affordable rate. I use them for my commute and for the most part they do their job well. They're comfortable for long periods of time, though I do find myself adjusting them on the top of my head to alleviate pressure on my scalp. After researching, I chose these over the Apple equivalents and I'm glad I chose these instead. I also use them while gaming, and so far they're pretty good. I'm not a fan of how many apps I've had to download as most aren't relevant to me. I'm still not sure if the 360 sound is happening, but it does give the general impression of direction.
1 reply from Sony support team team - 9 days ago
Hi, Thank you for your feedback. We are happy to hear that you are enjoying your WH-1000XM4, and happy with the quality we always aim to deliver! We hope you continue to enjoy it for years to come! You can follow the steps here to correctly wear the headset for your comfort: https://cutt.ly/Ne5XOJuZ Also, we'd like to grab your attention to all the things you can do with the Sony Sound Connect app: https://cutt.ly/ge5XPXuJ To optimise apps for the 360 Reality Audio feature, make sure to follow the steps here: https://cutt.ly/Qe5XA6e9 Moreover, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
Great Listening Experience
5 out of 5 stars
Bonny57 - 12 days ago
originally posted on sony.com
My first experience of a quality set of blurtooth headphones and they are brilliant. I knew Sony had brought the WH-1000XM5 model out but I had read so many good reviews of the older model that I bought them at a very competitive price.
Great Headphones
5 out of 5 stars
freya27 - 13 days ago
originally posted on sony.com
Perfect size and colour and great sound quality with excellent noise cancellation.
Great features but some issues
3 out of 5 stars
Iman16o - 14 days ago
originally posted on sony.com
I bought this a month ago and the quality is great, but sometimes when I move my head slightly the material makes this annoying sound as if it is creaking. This is quite annoying when listening to music. Also, when on public transport and noise cancelling is on, there is a lot of popping in the sound. It also cuts out some sound when I am using my laptop. This may be an issue with mine and not others but I don’t know. Please let me know if anyone else’s does this or if i should get them replaced.
1 reply from Sony support team team - 9 days ago
Hi, Thank you for your feedback. We are happy to hear that you are enjoying your WH-1000XM4. Yet we're sorry to hear that you're facing difficulties with it. We'd like to highlight that in tunnels and other environments in which air pressure changes easily, noise (creaking, clicking, static, etc.) may be heard. If this happens, temporarily turn off the noise cancelling function during use. Make sure to follow the steps here to avoid sound cuts or noise occurring: https://cutt.ly/ie5ACi7L Also, to enhance your experience with noise cancelling make sure to follow the steps in this link: https://cutt.ly/he5ABdgb If the issue remains, try the steps below and test again: - Make sure the headset is updated: https://cutt.ly/Te5AVqMh - Reset the headset: https://cutt.ly/ce5ABmdm - Initialize the headset: https://cutt.ly/qe5ABKdG Moreover, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
Very comfortable
5 out of 5 stars
JanAtNotts - 14 days ago
originally posted on sony.com
I was sure that I was going to get top quality listening from these headphones. THe only uncertainty was whether they would be comfortable enough. They were" Enough said :D
WH-1000XM4 Headphones
5 out of 5 stars
- 14 days ago
originally posted on sony.com
I had these bought for me as a Christmas present and I am blown away how good they are. Amazing sound and functionality. Only advice is they are not waterproof so not really ok for gym sessions or running where you get sweaty. But honestly they are amazing.
Amazing
5 out of 5 stars
Miss Muddle - 15 days ago
originally posted on sony.com
Totally immersive sounds, couldn't give a higher recommendation
Faulty already
2 out of 5 stars
AndyHolland - 16 days ago
originally posted on sony.com
Got them as a christmas present and already less than a month later they wont charge above 80%
1 reply from Sony support team team - 13 days ago
Hi, Thank you for your feedback. We are sorry to hear that your WH-1000XM4 won't charge more above 80%. You can try these steps to make sure that the charging process is being done correctly: https://cutt.ly/oe7NlooT. Also, make sure that the firmware of the headphones is updated: https://cutt.ly/Oe7NlCCS If the issue persists, you can try these resetting steps: - Resetting the headset: https://cutt.ly/MeBetxNI - Initializing the headset to restore factory settings: https://cutt.ly/VeBeyq3t If you need further assistance, you can contact us using this link: https://cutt.ly/leABWCVc Ahmed @Sony Support UK
Great product, good functionality, easy to use
5 out of 5 stars
simalfie - 16 days ago
originally posted on sony.com
These headphones have been amazing straight out of the box. Great sound, comfortable to wear and a really good and intuitive app. The only gripe being that i have to use two apps but they give all the functionality I can see anyone needing. I use them for work calls and the sound and microphone work really well. Charged them a month ago and they still have 50% so great battery life. Very happy so far and can highly recommend
Great Headphones
4 out of 5 stars
GeeGee1 - 17 days ago
originally posted on sony.com
Absolutely love these headphones, what suprised me most was how light they are compared with my old wired headphones. The sound is amazingly good. Having never had anc on my old ones, then wow what a difference. Very pleased all round.
1 reply from Sony support team team - 16 days ago
Hi, Thank you for your feedback. We are happy to hear that you are enjoying your WH-1000XM4, and happy with the quality we always aim to deliver! We hope you continue to enjoy it for years to come! If any assistance in the future is needed, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
Best sound
5 out of 5 stars
Unique62 - 17 days ago
originally posted on sony.com
After trying several headphones, I went for the Sony wh1000xm 4, I tried the xm5 but the sound on xm4 is way better, even tried Apple max but Sony still the best