$399.99 when purchased online
Target Online store #3991
About this item
Highlights
- Industry Leading noise cancellation-two processors control 8 microphones for unprecedented noise cancellation. With Auto NC Optimizer, noise canceling is automatically optimized based on your wearing conditions and environment.
- Magnificent Sound, engineered to perfection with the new Integrated Processor V1
- Crystal clear hands-free calling with 4 beamforming microphones, precise voice pickup, and advanced audio signal processing.
- Up to 30-hour battery life with quick charging (3 min charge for 3 hours of playback)
- Ultra-comfortable, lightweight design with soft fit leather
- Multipoint connection allows you to quickly switch between devices
- Carry your headphones effortlessly in the redesigned case.
- Intuitive touch control settings to pause play skip tracks, control volume, activate your voice assistant, and answer phone calls.
- For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound
- With instant pause/instant play music automatically pauses when headphones are taken off and starts again when they are put back on.
Description
The WH-1000XM5 headphones rewrite the rules for distraction-free listening. Two processors control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed driver, DSEE – Extreme and Hires audio support the WH-1000XM5 headphones provide awe-inspiring audio quality. And with the new Auto NC Optimizer, noise canceling is automatically optimized based on your wearing conditions and environment.
Weight: 2 Pounds
Water Resistance: No Water Resistance Rating
Ear Cushion Material: Leather
Estimated Charge Time: 3.5 Hours
Electronics Features: Volume Control, Built-In Microphone, Adjustable Headband, Automatic Shut-Off
Connection Type: USB
Wireless Technology: Wireless
Package Quantity: 1
Compatible With: Apple iOS, Alexa, Android, Google Assistant
Model name: WH1000XM5/B
Noise Canceling: Noise Canceling
Microphone: Built-In Microphone
Maximum Battery Charge Life: 30 Hours
Battery: 1 Non-Universal Lithium Ion, Required, Included
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
Street Date: May 20, 2022
TCIN: 86314264
UPC: 027242923232
Item Number (DPCI): 008-07-6495
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 8.625 inches length x 2.844 inches width x 11 inches height
Estimated ship weight: 2 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: United States Minor Outlying Islands, American Samoa (see also separate entry under AS), Puerto Rico (see also separate entry under PR), Northern Mariana Islands, Virgin Islands, U.S., APO/FPO, Guam (see also separate entry under GU)
Return details
This item must be returned to any Target store.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: Does the plastic hinge break after a few months?
submitted by Alec - 21 days ago
A: Hi Anonymous, thanks for reaching out about the Sony WH-1000XM5 Bluetooth Wireless Noise-Canceling Headphones. Sony WH-1000XM5 Some users have reported that the hinge broke after a few months of use. Some factors that may have contributed to the breakage include folding the headphones, dropping them, or removing them with one hand. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am-11 pm CST
submitted byRena - 20 days agoTarget expert support
Q: Hi is there any student discount for this
submitted by Cade - 21 days ago
A: Hi Cade, thanks for reaching out about Sony WH-1000XM5 Bluetooth Wireless Noise-Canceling Headphones. To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJoe - 20 days agoTarget staff support
Q: Hi are will the Sony XM5 pair with an IPhone 15 plus?
submitted by KD James - 2 months ago
A: Hi KD James, thanks for reaching out about Sony WH-1000XM5 Bluetooth Wireless Noise-Canceling Headphones. The Sony WH-1000XM5 Bluetooth Wireless Noise-Canceling Headphones should work perfectly with Android and IOS devices. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJoe - 2 months agoTarget staff support
Q: Price was 249.9 and sale ends at Thu. Now 329,9 and ends Thu. I returned other headphones to buy these but not willing to pay more than 249.9. Not a good marketing.
submitted by Mikko - 10 months ago
A: Hi Mikko, thanks for reaching out about Sony WH-1000XM5 Bluetooth Wireless Noise-Canceling Headphones. To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMatt - 10 months agoTarget expert support
Q: Do they come with wire for a piano that is not capable of wireless connection?
submitted by Jan - 11 months ago
A: Hi Jan, thanks for reaching out about the Sony WH-1000XM5 Bluetooth Wireless Noise-Canceling Headphones. The Sony WH-1000XM5 headphones have a Stereo Mini Jack and connection cable (approx. 1.2m) is included. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am -11 pm CST.
submitted byRena - 10 months agoTarget expert support
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Summary of reviews
The WH-1000XM5 headphones are praised for their excellent sound quality, effective noise cancellation, and comfortable fit. Guests appreciate the advanced features like the EQ settings and the ability to connect to two devices simultaneously. However, some have experienced issues with the software, headband adjustment, and durability. Overall, these headphones are considered a significant upgrade from previous models and offer great value for money.
Generated by AI from the text of recent reviews (includes incentivized reviews)
4.5 out of 5 stars with 1130 reviews
60% would recommend
40 recommendations
Waste of Money
1 out of 5 stars
Thumbs down graphic, would not recommend
Jessica - 2 days ago, Verified purchaser
I loved these until they broke after less than a year of light use. I did not drop them. They never got wet. I treated them so carefully because this was an expensive purchase for me. Was told tough luck, even with the extended protection plan I paid extra for. Never again.
great
5 out of 5 stars
XM5 pink - 4 days ago
originally posted on sony.com
It takes 2 days to receive this earphone. Very good in noise reduction.
Sound is fantastic but overall build quality poor
2 out of 5 stars
Ben6o696969 - 4 days ago
originally posted on sony.com
Sound is fantastic best in class for wireless headphones but the hinges are incredibly weak and break easily just Google the issue! Feel super flimsy and no IP rating
Love
5 out of 5 stars
gmcken7 - 6 days ago
originally posted on sony.com
I love these. They're so comfortable, great sound quality, and noise canceling is top notch. I love these new colors and shape, comparable to beats and apple but for much less. Just excellent value. The buttons take some getting used to, but after rereading the instructions I've gotten them figured out. I've worn them on a 4 hour flight and was comfortable the entire time. I like the pass through sound, being able to toggle back and forth is great. They're easy to connect between my work laptop, my phone, and my personal devices. Great sound quality of my voice when on the phone or on zoom calls, no tin sound quality or anything, no echo.
1 reply from Sony North America Customer Support team - 5 days ago
Hi gmcken7, That's awesome! We're happy to hear that you like the comfortable design, sound quality, smart features, and industry leading noise canceling of the headphones. Your positive feedback is greatly appreciated. Thank you for choosing Sony! -David
The Jury's Still Out
4 out of 5 stars
DaveWestStand - 7 days ago
originally posted on sony.com
I purchased my Sony WH-1000XM5 headphones due to good reviews on independent websites. I have no problem with them except I am not convinced that the noise cancelling feature is as good as advertised. Also, I've come to the conclusion that on-ear headphones don't particularly suit someone who wears glasses (could this be the reason that outside noise "leaks" into the headphones when in noise cancelling mode?
1 reply from Sony support team team - 5 days ago
Hi, Thank you for your feedback. We're glad to hear that you like your WH-1000XM5, and hope you continue to enjoy it for years to come. Yet, we're sorry to hear that you're not satisfied with the noise-cancelling feature and facing difficulties with wearing the headset. To enjoy the optimum comfort and performance in wearing your over-ear headset the correct way, check the following links: https://cutt.ly/zeP6RxNT - https://cutt.ly/keP6R25t. Also, if the noise-cancelling is insufficient, check this link: https://cutt.ly/VeP6Os2L If you need any further assistance, please don't hesitate in contacting us using the details here: https://cutt.ly/ieP6AZHI Nihad @Sony Support UK
Nice headphones
5 out of 5 stars
El02 - 9 days ago
originally posted on sony.com
Bought a few weeks ago, and they're really good. The noise cancelling is great, and I love being able to adapt the levels. Charge is really great. I don't use the touch function on the headphones but may give it a go, and I don't have Siri connected bc I saw other reviews saying it caused some issues. I really like them
Nice sound quality
4 out of 5 stars
Pinak - 9 days ago
originally posted on sony.com
I got it free with new Xperia 1 VI so it's so good.
1 reply from Sony support team team - 7 days ago
Hi Pinak, Thank you for your feedback. We're glad to hear that you're enjoying your Sony WH-1000XM5 and happy with the quality we always aim to deliver! And hope you continue to enjoy it for years to come! If you need any future assistance, contact using the details here: https://cutt.ly/eePEgEam Nihad @Sony Support UK
Sony has delivered an exceptional product
5 out of 5 stars
abhilash - 12 days ago
originally posted on sony.com
The Sony WH-1000XM5 excels with industry-leading noise cancellation and superb sound quality. Comfortable for long wear, they offer rich, well-balanced audio with deep bass and clear mids and highs. The 30-hour battery life and fast-charging feature make them perfect for travel or work, while intuitive touch controls and excellent call quality round out the experience. Overall, they're a top choice for premium noise-canceling headphones.
Great Headphones
5 out of 5 stars
Kev123 - 13 days ago
originally posted on sony.com
Had these about a month and just used them whilst flying to Canada. The noise cancelling is great and completely blocked out out all the engine/cabin noise. They are very comfortable to wear and look great. The app is great for fine tuning my listening
Easy functions
5 out of 5 stars
Fibags - 13 days ago
originally posted on sony.com
Highly recommend these headphones, they are comfortable and have easy to use functions such as turning the noise cancelling on/off
Best I ever had.
5 out of 5 stars
RBrun39 - 14 days ago
originally posted on sony.com
I've had these for about 2 weeks now and have absolutely no complaints. Since the initial charge, after at least 1hr use daily, I am still to charge them a second time. Sound quality is better than any other pair of headphones I've ever experienced. Bluetooth connection is seamless and provides superb sound d but a nice added touch is that it still comes with a 3.5mm jack lead too.
Just great
5 out of 5 stars
Allabar - 14 days ago
originally posted on sony.com
I love these for watching movies on the TV . Also for noise cancelling on a plane
Sounds fantastic and brilliant noise cancelling.
5 out of 5 stars
Gaz101 - 17 days ago
originally posted on sony.com
Ive had these headphones for about a week and they are easily the best over ear headphones I've ever used. The sound quality is fantastic and the noise cancelling is second to non. Very intuitive and easy to use, probably easier than some other headphones I've used. The battery life is much better than previous Bluetooth headphones I've tried as well. I primarily use my headphones for commuting but I've been using these to just relax with and also to watch TV without disturbing anyone else in the house. I would recommend the Sony Wireless Noise Canceling Stereo Headset WH-1000XM5 to anyone.
Top headphone noice cancelling
5 out of 5 stars
SakisX - 17 days ago
originally posted on sony.com
I bought it a month ago. what ai do not like and I knew it before I bought it was the lack of bass. The MX4 have much better The noise canceling is even better than the previous XM4 superb amazing best well done top of the market. The call quality is way way improved (one of the reasons that I love it) I can call and I am heard super nice even in a busy environment. And a surprise was they automatically stop when you speak and I can hear very clear to comunicate fast again much much better than the XM4. And the tuch comands are more precise and better respond than previous one, The sound quality is a much better easy noticeable VS my XM4 super nice. I love them never regret that I bougt them.
Definitely planned obsolescence
1 out of 5 stars
sonyisdone - 18 days ago
originally posted on sony.com
I've now been through 4 pairs of Sony noise cancelling headphones, 3 pairs of the XM4 and now this pair of XM5 and they ALWAYS fail in some way. The three pairs of XM4s were because of TWO warranty replacements. Now, my XM5s which I otherwise loved and treat very well, are failing at the headband need the ear cup like many many others are reporting online. Sony is designing these to fail, it's obvious. They sound good but I simply cannot recommend Sony headphones anymore. The will fail in some way within a couple years. What happened to making quality products that last? Corporate greed plain and simple. sad. The last thing I'll say is not being able to turn off the touch feature SUCKS especially when every touch of the ear cup makes a sound prompt.
1 reply from Sony North America Customer Support team - 14 days ago
Hi there, Thank you for sharing your feedback. We are genuinely sorry to hear about your experience with the WH-1000XM5 and WH-1000XM4 headphones. We understand how frustrating it can be to encounter repeated issues with a product you otherwise enjoy. We take product quality and customer satisfaction very seriously and appreciate your detailed review. We understand your frustration with the durability of the headband and the touch feature. Your comments about the headband issue and the inability to turn off the touch feature have been noted. We are continuously working to improve our products and your feedback is invaluable in this process. For the headband issue, please message us at socialsupport@am.sony.com so we can further assist you. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Sony Case Number (if any): Full Name: Sony.com Username: Telephone Number: Issue/Concern: Model Number: We apologize for any inconvenience caused and appreciate your patience and understanding. Thank you for bringing these matters to our attention. Sincerely, Romeo Sony Social Support
Winner of 2024
5 out of 5 stars
Nick332 - 20 days ago
originally posted on sony.com
Best headphone ever! Quality without doubt, definitely worth it.
Excellent headphones
5 out of 5 stars
Robmcr - 20 days ago
originally posted on sony.com
Have only ever used earbuds before , but after listening to my brother in laws apple headphones I decided to get some . Read varying reports , some mentioning probs connecting to android . After reading hi-fi reports on the Sony phones , best quality at the price range , I plumped for them . As good as my brother in laws phones . Cannot fault them. With noise cancelling in operation, complete quiet from external noises . Would recommend them to anybody , using apple or android.
Poor qulaity
1 out of 5 stars
Thumbs down graphic, would not recommend
Alec - 21 days ago, Verified purchaser
Plastic hinge breaks after a few months. See online there are many reported incidents like this.
Great futures
5 out of 5 stars
Marcserra - 21 days ago
originally posted on sony.com
I am so happy with the headphones the sound is fantastic better than Beats Pro
Sony xm5
5 out of 5 stars
Nonickname1000 - 22 days ago
originally posted on sony.com
I bought these as a gift. The new owner is very pleased with them