$329.99 when purchased online
About this item
Highlights
- Industry Leading noise cancellation-two processors control 8 microphones for unprecedented noise cancellation. With Auto NC Optimizer, noise canceling is automatically optimized based on your wearing conditions and environment.
- Magnificent Sound, engineered to perfection with the new Integrated Processor V1
- Crystal clear hands-free calling with 4 beamforming microphones, precise voice pickup, and advanced audio signal processing.
- Up to 30-hour battery life with quick charging (3 min charge for 3 hours of playback)
- Ultra-comfortable, lightweight design with soft fit leather
- Multipoint connection allows you to quickly switch between devices
- Carry your headphones effortlessly in the redesigned case.
- Intuitive touch control settings to pause play skip tracks, control volume, activate your voice assistant, and answer phone calls.
- For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound
- With instant pause/instant play music automatically pauses when headphones are taken off and starts again when they are put back on.
Description
The WH-1000XM5 headphones rewrite the rules for distraction-free listening. Two processors control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed driver, DSEE – Extreme and Hires audio support the WH-1000XM5 headphones provide awe-inspiring audio quality. And with the new Auto NC Optimizer, noise canceling is automatically optimized based on your wearing conditions and environment.
Weight: 2 Pounds
Water Resistance: No Water Resistance Rating
Ear Cushion Material: Leather
Estimated Charge Time: 3.5 Hours
Electronics Features: Volume Control, Built-In Microphone, Adjustable Headband, Automatic Shut-Off
Connection Type: USB
Wireless Technology: Wireless
Package Quantity: 1
Compatible With: Apple iOS, Alexa, Android, Google Assistant
Model name: WH1000XM5/B
Noise Canceling: Noise Canceling
Microphone: Built-In Microphone
Maximum Battery Charge Life: 30 Hours
Battery: 1 Non-Universal Lithium Ion, Required, Included
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
Street Date: May 20, 2022
TCIN: 86314264
UPC: 027242923232
Item Number (DPCI): 008-07-6495
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 10.15 inches length x 8.46 inches width x 3.07 inches height
Estimated ship weight: 1.61 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: United States Minor Outlying Islands, American Samoa (see also separate entry under AS), Puerto Rico (see also separate entry under PR), Northern Mariana Islands, Virgin Islands, U.S., APO/FPO, Guam (see also separate entry under GU)
Return details
This item must be returned to any Target store.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
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4.6 out of 5 stars with 698 reviews
59% would recommend
22 recommendations
Sounds great but
3 out of 5 stars
Oscar350 - 3 days ago
originally posted on sony.com
Great sounding headphones but not the greatest for working out. Headphones get very warm and your ears sweat
Great cans
4 out of 5 stars
Alex__ - 3 days ago
originally posted on sony.com
Comfy, good bass, LDAC support makes a difference for wireless. I wish you could use the headphones while they are charging though.
Frustrating start
4 out of 5 stars
Titus4543 - 4 days ago
originally posted on sony.com
I tried a few and this did seem the best sound so hope it works out. Why are there no printed set up instructions with it? Pages of regulatory pish and nothing about the controls or charging. And why is the USB lead so short? 9inches! Hopeless.
Great headphones
5 out of 5 stars
Zawiesta - 4 days ago
originally posted on sony.com
I bought this a week ago and I can’t stop using it
Much improved from the wh-1000M4
5 out of 5 stars
Bigfootbri - 4 days ago
originally posted on sony.com
I’ve got both the 4 and the 5 now and both brilliant but the 5 much more comfy and the Bluetooth connectivity much better
Sony 1000MX5 headphones
5 out of 5 stars
MrChips2 - 4 days ago
originally posted on sony.com
Had these cans for about a week now. Just really still learning how to use them. The sound quality is very good and ANC is pretty good. Really like them as they are more comfortable than buds, but sound is better on the buds.
BUY THESE!!!
5 out of 5 stars
Thumbs up graphic, would recommend
Thanh98 - 4 days ago, Verified purchaser
These are amazing! I initially bought the Apple AirPod Airmaxes but ended up hating them. They were so heavy and uncomfortable to wear with my glasses. I ended up returning them and buying these and I LOVE THEM!! The sound is amazing, they are so comfortable to wear, and they are so nice! The case is also great and the noise canceling is great!! THIS IS A MUST BUY!!
Amazing
4 out of 5 stars
Thumbs up graphic, would recommend
DP - 6 days ago, Verified purchaser
These are amazing at noise cancelling I love them so much. They’re very comfortable and hugs my ears very well. I was the type of person who preferred ear buds before,but as time went by they hurt the inside of my ears when I used them for 1-3 hours. With these they fit perfectly and are adjustable. Love and would recommend
One of the best wireless headphones I've ever use!
5 out of 5 stars
The Russ - 6 days ago
originally posted on sony.com
Bought these from Sony on promo. Easy to set up and fast to charge using my own 45w block. Sounds great. Good balance across the spectrum offering a solid bass and listening experience. Would definitely recommend.
New headphones
5 out of 5 stars
Paul0067 - 6 days ago
originally posted on sony.com
Only used once so far but the noise reduction appears to be first class, also I love the operating functions control on the right earpiece. I think I'm going to love these based on my first impression
Great noise cancelling headphones
5 out of 5 stars
Gbaggiani - 7 days ago
originally posted on sony.com
Happy I bought these headphones. Worth every penny.
Good headphones ease of pairing to computer
5 out of 5 stars
mikalis2 - 7 days ago
originally posted on sony.com
I bought these to replace my momentum 4's and like the sound. I don't use a mobile phone often so it would be nice for a pc version of the Sony headphones app on here. Build is nice, earcups are comfortable. I got a separate app for my pc that supports LDAC and I like the streaming movie equalisation. Thank you Sony.
GOOD
3 out of 5 stars
ISSA0209 - 8 days ago
originally posted on sony.com
I bought 2days ago. I am planning to use this for my free time.
1 reply from Sony team - 5 days ago
Hi, Thank you for your review and congratulations on your purchase. We're glad to have you as a loyal member of our family and hope you continue to enjoy them for years to come! Don't hesitate to reach out to us over the phone, chat support and email using the details here: https://bit.ly/3xPUapp to provide us with any further feedback you may have, we always love to hear from our customers! Mennah @Sony Support UK
crap
1 out of 5 stars
- 11 days ago
originally posted on sony.com
just bought and returned crap headphones and poor sony comms.
1 reply from Sony Support Team team - 9 days ago
Hello, Thank you for your review. We're sorry to learn that you didn't like the Sony WH-1000XM5 headset. We're sorry to hear that our service hasn't satisfied your expectations, this is not the norm as we strive to deliver the best quality possible. We are always delighted to hear from our customers, and are always working to develop our products to suit your needs. We've flagged your feedback as voice of customer, to the concerned team for future consideration. If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL Mazen @ Sony Support UK
Best Noice cancelling and Best Audio Headphone
5 out of 5 stars
- 12 days ago
originally posted on sony.com
I Bought my XM5 5 days ago it so good and so premium
Fantastic noise cancelling
4 out of 5 stars
Olive2112 - 13 days ago
originally posted on sony.com
I have had these for a few months now, the noise cancelling is incredible. In class I put them on with rain sounds and cannot hear anyone talking around me. The same on the bus with music. It is fantastic. The white colour have got pretty stained so that is not ideal. The only thing I would say is I didn’t realise they are not water resistant. So these can not be warn in the rain of any kind. It would be a good feature to add as weather is unpredictable… but otherwise I love them so much! I cannot workout how to change songs / volume on the headphones too but that is not much an issue.
1 reply from Sony support team team - 11 days ago
Hi Olive2112, Thank you for your feedback. We're glad to hear that you're enjoying your headphones. We hope you will continue to enjoy it for many more years to come! The following link explains how to use the touch controls: https://cutt.ly/9wU2znWt We'll make sure to pass your feedback about the water resistance through the proper channels for future consideration. If you require any assistance, you can contact us using this link: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser). Hana @Sony support UK
Good quality sound
4 out of 5 stars
Spelling Queen - 14 days ago
originally posted on sony.com
My husband bought these headphones two weeks ago and is very happy with them, but would like a longer lead so that he can sit further away. Would appreciate advice so that we buy the correct type of extension lead or longer lead. He also wants a splitter so that we can both listen to music - same advice needed! HELP, please!
1 reply from Sony Support Team team - 11 days ago
Hi, Thank you for your review. We're glad to hear that you're enjoying your Sony WH-1000XM5 headset, and hope you continue to enjoy it for years to come. You can always connect this headset to your playback device wirelessly, without the hassle of any cables using Bluetooth, check this guide here: https://cutt.ly/PwUNpGXD For a longer headphones cable, you can use any normal third-party 3.5mm auxiliary cable with the length you need. Please note that, unfortunately, we can't guarantee the functionality or the compatibility of any third-party cables/splitters connected to this headset. If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL Mazen @ Sony Support UK
Great!
5 out of 5 stars
SquirrelSpider - 14 days ago
originally posted on sony.com
Excellent sound quality and excellent noise isolation and cancellation. Lots of options and highly customizable. Very comfortable too. It's a bit warm though, making my ears sweat after using it continuously for a while.
Very bad engineered
2 out of 5 stars
jlacen19 - 14 days ago
originally posted on sony.com
Extremely bad engineered. Very cheap build even though they cost 300 plus! Everyone has the same problem with the swivel popped out ! Another thing is very bad instructions for finding the serial number and model number.
1 reply from Sony North America Customer Support team - 11 days ago
Hi jlacen19, Thank you for your time writing this review. This is definitely not the experience we'd like you to have. Allow us to help and turn this into a better experience. May we also contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Sony.com Username: Telephone Number: Additional Information regarding your experience with the WH1000XM5: We are sorry for the inconvenience and hope to speak to you to resolve this matter. Sincerely, Marco
Great when it works, broken touch pad hinders use
1 out of 5 stars
BlenderMcCoy - 16 days ago
originally posted on sony.com
I bought this in July, and for the first 3 months it worked fine and lovely However, then it started acting up, with the touch pad constantly registering interactions, stopping, starting and skipping tracks and making the entire experience unbearable
1 reply from Sony Support Team team - 12 days ago
Hello, Thank you for your review. We're sorry to learn that you're experiencing erratic touch sensor behaviour with your Sony WH-1000XM5 headset, and we'd like to assist. Please try the following steps to attempt to fix this issue: - Update the firmware: https://cutt.ly/jwUJ3trx - Reset the headset: https://cutt.ly/9wUJ3N4A - Initialize the headset: https://cutt.ly/RwUJ35LQ - Restart your playback device. - Test with another playback device. If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL Mazen @ Sony Support UK