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Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones

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Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones - image 1 of 4
$149.99 when purchased online
Target Online store #3991

About this item

Highlights

  • Sony’s lightest Wireless Noise-canceling headband ever.
  • Take noise canceling to the next level with Sony’s Integrated Processor V1, so you can fully immerse yourself in the music.
  • Super comfortable and lightweight design.
  • Adjustable Ambient Sound mode and Adaptive Sound control features tailors sound to suit the environment around you.
  • Up to 35-hour battery life with quick charging (3 min charge for up to 1 hour of playback).
  • High sound quality and well-balanced sound tuning.
  • Crystal clear hands-free calling and voice assistant with Precise Voice Pickup technology.
  • Multipoint connection allows you to quickly switch between two devices at once.
  • Boost the quality of compressed music files and enjoy streaming music with high quality sound through DSEE™.

Description

Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.
Weight: .43 Pounds
Water Resistance: No Water Resistance Rating
Ear Cushion Material: Leatherette
Cable/Cord Length: 47.25 Inches
Connection Type: USB
Wireless Technology: Wireless
Package Quantity: 1
Compatible With: Apple iOS, Android
Noise Canceling: Noise Canceling
Microphone: Built-In Microphone
Battery: 1 Non-Universal Lithium Ion, Required, Included
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 88533038
UPC: 027242925397
Item Number (DPCI): 008-07-3597
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.

Shipping details

Estimated ship dimensions: 8.1 inches length x 8.4 inches width x 2.3 inches height
Estimated ship weight: 0.9 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: United States Minor Outlying Islands, American Samoa (see also separate entry under AS), Puerto Rico (see also separate entry under PR), Northern Mariana Islands, Virgin Islands, U.S., APO/FPO, Guam (see also separate entry under GU)

Return details

This item must be returned to any Target store.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.

Q: Will these Somy headphones work on a gaming console and/or pc?

submitted by K - 1 month ago
  • A: Hi K, thanks for reaching out about Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones This headset uses Bluetooth, so it can connect to any device that also has Bluetooth for playback, such as virtually all cell phones, most laptops, etc. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byMike - 1 month ago
    Target expert support

Q: It says there is a mic, will these work on a MS Teams call for mic use to speak? Will it cancel out noise for those on the Ms teams call? Or just the noise for me when listening to music?

submitted by Andreacprice - 1 month ago
  • A: Hi Andreacprice, thanks for reaching out about the Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones The Sony WHCH720N Bluetooth Wireless Headphones have a Built-In Microphone and Noise-Canceling. They are compatible with MS Teams calls. . If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am-11 pm CST.

    submitted byRena - 1 month ago
    Target expert support

Q: Can you connect these with an Aux cable?

submitted by Angel - 1 month ago
  • A: Hi Angel, thanks for reaching out about Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones. Yes, you can use a 3.5mm headphone cable that is supplied with the headset. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byMatt - 1 month ago
    Target expert support

Q: Do these headphones feel heavy after wearing them for more than 30 minutes they look rather bulky and heavy? In comparison to the smaller headphones Sony WHCH520?

submitted by Angela - 2 months ago
  • A: Hi Angela, thanks for reaching out about Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones Having personally used these headphones for extended periods of time, I can confirm the plastic used is lightweight but strong and have worked excellent speaking from my own experience. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byMike - 2 months ago
    Target expert support

Q: Can you use noise cancelling mode without playing music or listening to any other audio in the headphones?

submitted by Me2000 - 2 months ago
  • A: Hi Me2000, thanks for reaching out about Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones. Yes the noise canceling does work without playing sound or music, however, music does help mask outside noises. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byMatt - 2 months ago
    Target expert support

Q: Will these fit a small head?

submitted by Cinmar - 4 months ago
  • A: Hi Cindy, thanks for reaching out about Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones. While sizes are not listed, they are adjustable to fit a large range of sizes. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byMatt - 4 months ago
    Target expert support

Q: Is the over the head Strap adjustable?

submitted by Jay - 5 months ago
  • A: Hi Jay, thanks for reaching out about Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones. Yes, the strap that goes over your head can be adjusted to be longer as needed. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byMike - 5 months ago
    Target expert support

Q: I see one end of the charging cord is USB but what about the part that plugs into the headphones? Is that USB-C?

submitted by raytaylor1459 - 7 months ago
  • A: Hi raytaylor1459, thanks for reaching out about Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones. Yes the cable is USB to USB-C. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byMatt - 7 months ago
    Target expert support

Q: Are these over the ear headphones? Do they cover the ear completely or?

submitted by harley - 9 months ago
  • A: Hi harley, thanks for reaching out about Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones. The Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones are over the ear. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am-11 pm CST.

    submitted byRena - 8 months ago
    Target expert support

Q: Are these on-ear or over-ear?

submitted by WishIWasAnonymous - 9 months ago
  • A: Hi WishIWasAnonymous, thanks for reaching out about the Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones. Yes, the Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones are over the ear. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am-11 pm CST.

    submitted byRena - 9 months ago
    Target expert support
4.4 out of 5 stars with 567 reviews
68% would recommend
58 recommendations

I think I'm becoming a headphone girlie...

5 out of 5 stars
Thumbs up graphic, would recommend
STL - 2 days ago, Verified purchaser
Extremely comfortable, good sound. The earpieces are just the right size - this seemed like the cheapest option without really tiny earpieces. Charge lasts forever. Noise cancelling is a 7/10 - it works well enough but I wouldn't recommend these if that's your primary reason for getting headphones.
Did you find this review helpful?

Excellent sound

5 out of 5 stars
Mark1234567 - 3 days ago
originally posted on sony.com
Well worth the cost and WHICH recommended to boot.
Did you find this review helpful?

Great features! The noise cancelling works great!

5 out of 5 stars
asehdev - 4 days ago
originally posted on sony.com
I bought these around 2 weeks ago and the features are absolutely amazing and you can control the bass, treble, etc from the Sony app on your phone which I find very convenient as well. Overall, a great pair of headphones and they’re worth the money
Did you find this review helpful?

Horrible

1 out of 5 stars
Ijjy - 7 days ago
originally posted on sony.com
I bought this in August 2024. I used it once and after that it never worked.
1 reply from Sony North America Customer Support team - 6 days ago
Hi Ijjy, Thank you for reaching out to us with your concern. We're sorry to hear that your WH-CH720N headphones isn't working properly. We'd like to know a little bit more detail about the situation you faced with the headphones and best assist you. If there is no sound, or sound is only heard from one side of the headphones, you may check the troubleshooting steps from the link below to isolate and fix the issue. https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch720n/articles/00204552 We also recommended updating the firmware of the headphones (via the Sony Headphones Connect app) for optimum performance. A separate article is available if the headphones don't turn on on this link here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch720n/articles/00204484 We want to make sure you’re taken care of. Please note your headphones has a 1-year warranty from the date of purchase. If you're unable to resolve your concern, may we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Username: Telephone Number: Model Number: Issue: We are sorry for the inconvenience and hope to speak to you to resolve this matter. Sincerely, Jess
1 guest found this review helpful. Did you?

Great headphones

5 out of 5 stars
LizTh - 9 days ago
originally posted on sony.com
I was recommended these for noises canceling and they are brilliant. Also very comfortable, highly recommend
Did you find this review helpful?

Great quality at great price

5 out of 5 stars
Thumbs up graphic, would recommend
H2OSMom - 14 days ago, Verified purchaser
Daughter is very happy with headphones. Great quality for lower price than other options.
Did you find this review helpful?

Headphones

5 out of 5 stars
Jjmmc - 15 days ago
originally posted on sony.com
Happy with my headphones. Comfortable and great sound
Did you find this review helpful?

Simple to use

5 out of 5 stars
Alpein - 16 days ago
originally posted on sony.com
I just like how they pair quickly, feel solid, sound good. I don't need a phd to use them
Did you find this review helpful?

Easy Listening

5 out of 5 stars
Fernicci - 17 days ago
originally posted on sony.com
Easy on the ears, nice definition in sounds, and benefit from the noise cancellation which works well. The price is right.
Did you find this review helpful?

WH-CH720N

4 out of 5 stars
Jett690 - 21 days ago
originally posted on sony.com
This is my 2nd Sony headphone, the first one same model had to be discarded as I accidentally broke it. 35 hours per charged, beautiful sharp quality sounds, reasonably priced, prime brand, what's not to like?
1 reply from Sony Support team - 19 days ago
Hi Jett690, Thank you for your review. We're glad to hear that you're enjoying your Sony WH-CH720N and hope you continue to enjoy it for years to come. If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL Michael @Sony Support UK
Did you find this review helpful?

Good but connection issues with my laptop

3 out of 5 stars
Bidi123 - 22 days ago
originally posted on sony.com
Bought this a couple of weeks ago and I love the sound and it's very comfortable to wear but I keep having connection issues. Whenever I leave it for a few days to use my wired headphones and try to come back to it, the device isn't discovered by my laptop (Windows 11). Have tried troubleshooting Bluetooth and updating laptop, resetting headphones, nothing works and I cannot remove the device either. Thinking of returning.
1 reply from Sony Support team - 19 days ago
Hi Bidi123, Thank you for your review. We're sorry to hear that you're facing issues with the connection of your WH-CH720N. Make sure that you're following the steps here when you're trying to pair and connect to a Windows 11 computer: https://cutt.ly/ReY1DVBd If you're still facing an issue, follow the instructions here: https://cutt.ly/geY1FcdE If you still need assistance with this issue, you can contact us using this link: https://bit.ly/2NwYLXL Omnia @Sony Support UK
Did you find this review helpful?

wh-ch720n headphones

4 out of 5 stars
Pe rcy - 22 days ago
originally posted on sony.com
Got the wh-ch720n headphones as birthday present and are very please with the solid clear sound with good bass. Comfortable on ears, The one thing I am impressed with is I still use a classic iPod so unless I use a bluetooth adapter a lot of headphone only do bluetooth or wired where's as these have got both so best of both worlds.
1 reply from Sony Support team - 21 days ago
Hi Pe rcy, Thank you for your review. We're glad to hear that you're enjoying your Sony WH-CH720N, and hope you continue to enjoy it for years to come. If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL Michael @Sony Support UK
Did you find this review helpful?

Comfortable and good sound.

5 out of 5 stars
Lorraine B - 22 days ago
originally posted on sony.com
These are my first pair of headphones, instead of earbuds (not Sony) which I found uncomfortable for me personally. I find these headphones very comfortable and easy to use. Love the music sound quality too.
Did you find this review helpful?

The only pair you'll need

5 out of 5 stars
Grifster96 - 23 days ago
originally posted on sony.com
Very comfortable with solid range of tone and colour to drivers. Very quick to charge - very slow ro use up battery power. Lightweight enough not to be tiring but solid enough to cope with day to day and daily use. Very impressed. Like the ease of folding drivers flat - would have liked to see the headband fold too, but it's a small point.
Did you find this review helpful?

I think they are ok

3 out of 5 stars
RGGG - 25 days ago
originally posted on sony.com
I can’t compare to other big headphones as those are my first, but the amount of sweat when I wear them is a lot , I have to constantly remove and dry them. I’m always worried getting an inner ear infection as I’ve had it once! I don’t think headphones are for me ..
1 reply from Sony Support Team team - 23 days ago
Hey, Thank you for your feedback. We're sorry to hear about the issue that you're facing with your WH-CH720N. You can follow this article for maximum comfort and performance: https://cutt.ly/ZeYdnKVL and this one for wearing the headphones for a long period of time: https://cutt.ly/GeYdmOxU If you require any assistance, you can contact us using this link: https://cutt.ly/heoRCkdW Maryam @Sony Support UK
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Great product at a good price

5 out of 5 stars
JHDavies - 25 days ago
originally posted on sony.com
I have had these for two weeks and I am really pleased. For the price you have great features. The noise cancelling is very effective and the sound quality is excellent. The app is well worth downloading to change the sound which is easy to do.
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NO HEADACHES

5 out of 5 stars
Thumbs up graphic, would recommend
xoxoNotGossipGirl - 28 days ago, Verified purchaser
I'm prone to migraines and headaches. These are so lightweight that I don't have this issue! I wear them for hours and don't notice them. They hold a charge amazingly (I charged them once even though they had a charge out of the box almost two weeks ago and they haven't died). The active noise cancelation works nicely and it's nice you can turn it off and on with a button. I had to return the Studio on ear headphones by Beats because they squeezed the heck out of my head/ears. So I'm glad I found these on sale. Sound quality is very nice overall.
Did you find this review helpful?

Great Value Headphones

5 out of 5 stars
AVLB - 29 days ago
originally posted on sony.com
Having read reviews in magazines about these headphones, it did not take me long to choose this model when I was looking to replace another make I had. The sound from these is far superior, even using Bluetooth. The noise cancelling option is fantastic, as I can really immerse myself in the music or movie. It is so good that I cannot hear the doorbell! The app available to install on a phone, is great to control the noise cancellation and has a graphic equalizer to set up for various types of sound. With a wired connection the sound is of course better than Bluetooth, but not significantly so. Comfortable to wear for hours, even with glasses on, they feel light on the head and do not press too tightly on the ears. They are easily adjusted to fit just right. Charging is fast and easy with any USB-C cable and the battery life is more than enough for more than one day, even with noise cancellation on. I have the blue coloured ones, as I think they look the best. I managed to get a good deal on them too and spread the cost. Best value headphones I have ever had
1 guest found this review helpful. Did you?

Great Features.

5 out of 5 stars
Don80 - 30 days ago
originally posted on sony.com
Best headphones I have ever bought. Full of great features, outstanding quality.
Did you find this review helpful?

Really good quality

5 out of 5 stars
Stunew74 - 1 month ago
originally posted on sony.com
I've just bought a pair of these headphones myself because two of my children have bought them previously and I was very impressed with the bold quality, sound quality but most of all their ability to reduce noise when cancelling. I've used theirs in very noisy environments and find the feature to be excellent with no compromise on sound. The set up is very easy and range for bluetooth is excellent. They are very comfortable to wear, even for long periods and the battery does last a long time. My only criticism is I wish the ear phones would fold up smaller and a small travel bag to keep them in always comes in handy.
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