Take noise canceling to the next level with Sony’s Integrated Processor V1, so you can fully immerse yourself in the music.
Super comfortable and lightweight design.
Adjustable Ambient Sound mode and Adaptive Sound control features tailors sound to suit the environment around you.
Up to 35-hour battery life with quick charging (3 min charge for up to 1 hour of playback).
High sound quality and well-balanced sound tuning.
Crystal clear hands-free calling and voice assistant with Precise Voice Pickup technology.
Multipoint connection allows you to quickly switch between two devices at once.
Boost the quality of compressed music files and enjoy streaming music with high quality sound through DSEE™.
Description
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. The CH720 are ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 88533038
UPC: 027242925397
Item Number (DPCI): 008-07-3597
Origin: Imported
If the item details aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 8.1 inches length x 8.4 inches width x 2.3 inches height
Estimated ship weight: 0.9 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO, Alaska, Hawaii
Return details
This item must be returned to any Target store.
This item must be returned within 30 days of the date it was purchased in store, delivered to the guest, delivered by a Shipt shopper, or picked up by the guest.
Q: Would these headphones fit my daughters (6 years old) head? I need a good set of noise canceling headphones but can't find a great kid set!
submitted by Please help - 2 years ago
A: I would purchase the JBL ones, those are 30$ right now and are great size for kids.
submitted byDes - 9 months ago
A: no im in my 30s and i think my head is large and these headphones are big
submitted byso - 2 years ago
A: Hi Please help, thanks for reaching out about Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones
The age range on these headphones islisted as adult so they may not fit.
If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMike - 2 years ago
Target expert support
Q: Can the USB be plugged into a computer for connection rather than connecting to the computer’s direct Bluetooth on the device?
submitted by ATC - 1 year ago
A: Can it be used for gaming.
submitted byNana Paulette - 9 months ago
A: Hi ATC, thanks for reaching out about Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones.
Yes, the Sony WH-CH720N can be connected via USB.
However, the USB Type-C cable supplied with the headset is primarily for charging the built-in rechargeable battery.
If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMatt - 1 year ago
Target expert support
Q: Are these compatible with Roku tv?
submitted by SSS - 1 year ago
A: You can also use the Roku app to get "private listening" to your phone, and connect the headphones to your phone, either the cable or Bluetooth.
submitted byDozyC - 7 months ago
A: Hi SSS, thanks for reaching out about Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones.
Yes, the Sony WH-CH720N Bluetooth Wireless Noise-Canceling Headphones are compatible with Roku TVs that have Bluetooth capabilities.
If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJoe - 1 year ago
Target staff support
Q: does these head phones come with a case of some sort?
submitted by tessa - 2 years ago
A: NO. unfortunately they don't which is ridiculous
submitted byjen - 2 years ago
A: Hi tessa, thanks for reaching out about Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones.
Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones - do these head phones come with a case of some sort?
If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJoe - 2 years ago
Target staff support
Q: Does it have EQ ability
submitted by John - 2 years ago
A: You need the Sony Sound Connect App. That gives you many EQ options
submitted byDJ - 2 years ago
A: Hi John, thanks for reaching out about Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones.
Yes, the Sony WH-CH720N wireless headphones have adjustable equalizer settings.
If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJoe - 2 years ago
Target staff support
Q: Do these leak sound like AirPods?
submitted by boredmess - 9 days ago
A: Hi, thanks for reaching out about Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones.
The Sony WH-CH720N headphones have a closed-back over-ear design, so they do not normally leak much sound at moderate listening volumes.
However:
✅ Low to moderate volume (under ~50%): Most people nearby are unlikely to hear what you're listening to.
⚠️ High volume levels: Some users report noticeable sound leakage, especially in very quiet environments like libraries or offices.
✅ The better the ear cups seal around your ears, the less sound tends to escape.
If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJoe - 9 days ago
Target staff support
Q: can i listen to TV shows thru bluetooth using these headphones?
submitted by annie - 11 days ago
A: Hi, thanks for reaching out about Sony WH-CH720N Bluetooth Wireless Noise-Canceling Headphones
Yes, you can listen to TV shows through these headphones if your TV supports Bluetooth audio output. Simply pair the headphones with the TV, and the audio from your shows, movies, and other content will play through the headphones wirelessly.
If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMike - 10 days ago
Target expert support
Q: Does this model support high resolution audio codecs? (Like LDAC, AptX, etc.)
submitted by Zach - 1 month ago
A: Hi, thank you for reaching out about Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones.
The Sony WH-CH720N wireless noise-canceling headphones do not support high-resolution audio codecs like LDAC or aptX. They are limited to standard Bluetooth audio codecs: SBC and AAC.
If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMatt - 1 month ago
Target expert support
Q: How do I answer an incoming call from the headphone?
submitted by Leslie - 2 months ago
A: Hi, thanks for reaching out about Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones - Black.
To answer an incoming call on the Sony WH-CH720N, simply press the Call button once when the phone is ringing. The headphones will answer the call hands-free.
Other call controls:
Answer a call: Press the Call button once.
End a call: Press the Call button once during the call.
Reject a call: Press and hold the Call button for about 2 seconds.
If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJoe - 2 months ago
Target staff support
Q: What app do I need to connect them to my iPhone when Bluetooth isn’t connecting?
submitted by Unknown - 2 months ago
A: Hi, thanks for reaching out about Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones
You do not need a special app to connect these headphones to your iPhone. Simply put the headphones into Bluetooth pairing mode and connect them through your iPhone's Bluetooth settings. For additional features and settings, you can download the Sony | Sound Connect app from the App Store, but it is not required for basic Bluetooth pairing. If pairing isn't working, try forgetting the headphones in your iPhone's Bluetooth settings and pairing them again.
If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
These headphones are praised for their excellent sound quality, lightweight design, and effective noise cancellation, making them a great choice for various activities like traveling, exercising, or simply enjoying music. Guests appreciate the comfort and battery life, although some have noted issues with durability and connectivity. Overall, they are seen as a solid investment for anyone seeking quality audio performance without breaking the bank.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.3
4.3 out of 5 stars
1416 star ratings
4.3 out of 5 stars with 1416 reviews
60% would recommend
131 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommendWould not recommend
1 September, 2026Verified purchase
(no review title)
Made of flimsy plastic, leaks sound at very low volume, bad noise canceling. I'm returning these immediately
Eunice
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4 out of 5 stars
31 August, 2026
originally posted on sony.com
Good value headset
I like them. Comfort is fine for shorter durations <1hr. Bluetooth connection with app could do with some work. Managed to get connection to phone Bluetooth but connecting via app is hit and miss for me.
1 reply from Sony support team team - 6 days ago
Hi, Thank you for your feedback. We’re glad you are enjoying your WH-CH720N and find them comfortable for shorter sessions. However, we're sorry to hear about the discomfort during longer wear and the inconsistent app connection. To ensure you get the best fit and minimize pressure, please check our guide here: https://cutt.ly/UtuoKrlR Also, you can find the precautions at this link: https://cutt.ly/StuoKWJJ To resolve the app connection issue, please try these steps: 1- Update the software version of the app. 2- Uninstall and re-install it. 3- Clear App Cache/Data. If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Please copy and paste links into your browser) Nadine @Sony Support UK
Marvmn
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3 out of 5 stars
30 August, 2026
originally posted on sony.com
Disappointed
Cannot mute the speakers without turning the TV speakers on. There is a background electrical pulse that can be heard when the volume is at zero. There is not enough base when listening to classical music. The signal breaks up when I walk to the next room.
1 reply from Sony support team team - 7 days ago
Hi, Thank you for your feedback. We’re sorry to hear that your WH-CH720N didn't meet your expectations. This is not the norm, as we strive to deliver the best quality possible. Please follow the instructions at the following link to fix the electrical pulse issue: https://cutt.ly/KyjvkKAf Also, you can enhance the bass and overall power of your headphones by customising the Equaliser using the Sony | Sound Connect app: https://cutt.ly/mtdPNgOe Please note that Bluetooth wireless technology operates within a range of about 10 m (32.8 ft). The maximum communication distance may vary depending on the presence of obstacles (people, metal objects, walls, etc.) or the electromagnetic environment. If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Please copy and paste links into your browser) Nadine @Sony Support UK
Myers100
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4 out of 5 stars
27 August, 2026
originally posted on sony.com
Great Quality ...BUT
Hi Just received these headphones. They look and feel like a very high quality product and given my past experiences with Sony products I have no doubt they will be fantastic. Packing is superb and also high quality.....But ! Where is the bag to put them in and why oh why did they not include a charger !!! Come on Sony surely a brand of this standing and quality can afford a carry bag and charger.
1 reply from Sony support team team - 10 days ago
Hi, Thank you for your feedback. We’re happy to hear that you're enjoying your WH-CH720N. Regarding the charger and carrying case, please note that the headset includes a USB charging cable and an audio connection cable only, as Sony is complying with new EU regulations along with our Road to Zero approach to cut down on electronics waste: https://cutt.ly/Or1k7S4k If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Please copy and paste links into your browser) Nadine @Sony Support UK
Chas1sony
Did you find this review helpful?
2 out of 5 stars
Thumbs down graphic, would not recommendWould not recommend
27 August, 2026Verified purchase
Durabilitity ≠ Cost
After just under a year of use (2 days before its first year) the plastic surrounding the swivel of the left earmuff broke off cleanly without any drops, motions, or otherwise inproper use to cause the break. Not durable enough for overall cost of the brand.
Elijah
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4 out of 5 stars
27 August, 2026
originally posted on sony.com
(no review title)
I bought these a couple of weeks ago and they are great. My only issue is that it isnt obvious that they are switched on or off. sound quality is great and noise cancelling excellent
1 reply from Sony support team team - 10 days ago
Hi, Thank you for your feedback. We’re happy to hear that you're enjoying your WH-CH720N. Yet, we're sorry to hear that you're facing difficulties with the power status indication. You can learn more about the indicators here: https://cutt.ly/VytsFSnc If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Please copy and paste links into your browser) Nadine @Sony Support UK
Clarateddy
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5 out of 5 stars
26 August, 2026
originally posted on sony.com
Great headphones
Such a fantastic pair of headphones I 100% recommend if you're after some light weight good quality headphones. The sound is impeccable.
keyonce4
Did you find this review helpful?
3 out of 5 stars
25 August, 2026
Good sound, questionable build quality.
The sound is great, noise canceling is good too. Mic wasn’t good, but other than that the audio is satisfactory. Now the build: the cup detached from the band in a year. Considering it broke in a year, this could’ve been misuse. Exercise caution
Amanda
1 guest found this review helpful. Did you?
3 out of 5 stars
24 August, 2026
originally posted on sony.com
Poor And Unstable Connectivity
The product has bluetooth connectivity issues with laptops and sometimes even with my mobile device. It keeps disconnecting frequently and is often difficult to connect again.
1 reply from Sony support team team - 13 days ago
Hi, Thank you for your feedback. We’re sorry to hear that your WH-CH720N keeps disconnecting frequently. This is not the experience we aim to provide, as we continuously strive to deliver the best possible quality. Please follow the instructions at the following link and test again: https://cutt.ly/htBUFdM7 If the issue persists, please follow the below steps: 1- Update the software by following the steps here: https://cutt.ly/zr7c4JjX 2- Reset the headset: https://cutt.ly/Sr7vqfEq 3- Initialize the headset: https://cutt.ly/Nr7vqHsr If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Please copy and paste links into your browser) Nadine @Sony Support UK
akts
1 guest found this review helpful. Did you?
5 out of 5 stars
20 August, 2026
originally posted on sony.com
Old ears given a treat
Excellent, even for old ears like mine. Go on, treat yourself 😉
Ak59_oldie
1 guest found this review helpful. Did you?
5 out of 5 stars
19 August, 2026
originally posted on sony.com
Very durable
I bought this a while ago and it is still working which is very good
Agamembob
1 guest found this review helpful. Did you?
5 out of 5 stars
18 August, 2026
originally posted on sony.com
Great features!
The product is great and works brilliantly. Excellent product.
KoalaCat
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5 out of 5 stars
17 August, 2026
originally posted on sony.com
Nice headphones
Great stuff, I really like these headphones. They have nice sound.
Vldr Vldrm
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5 out of 5 stars
16 August, 2026
originally posted on sony.com
Outstanding
Brilliant headphones at an amazing price. As a musician I can tell the difference between high and low quality sound and these headphones are outstanding quality.
Fryup
1 guest found this review helpful. Did you?
4 out of 5 stars
16 August, 2026
originally posted on sony.com
Great value
Bought these for an upcoming hospital stay where I’ll be listening more to audio and podcasts than music and have already made those adjustments (there are plenty of options to suit personal tastes). Noise cancelling is again adjustable, just right for me, not total but very efficient. The only drawback there is I can hear the thump of my own footsteps when walking (that might be normal, but I’ve been more used to AirPods until now). The biggest benefit for me was that these are much lighter to wear than very much more expensive ones, yet these have been recommended by every source I’ve read, and quite right too. Don’t pay more - these are great.
1 reply from Sony UK team - 21 days ago
Hi, Thank you for your feedback. We're happy to hear that you're enjoying your WH-CH720N, and happy with the quality we always aim to deliver! We hope you continue to enjoy it for years to come! Additionally, you can enhance the noise cancelling of the headset by following the steps here: https://cutt.ly/kydkUnXv Furthermore, if you need any further assistance, feel free to contact us using the details here: https://cutt.ly/heoRCkdW (Please copy and paste the links into your browser). Menna @Sony Support UK
Cuff1e
1 guest found this review helpful. Did you?
5 out of 5 stars
15 August, 2026
originally posted on sony.com
Brilliant
I love them already, I'm autistic and I do find something overstimulated with some thing
LOSVU11
Did you find this review helpful?
5 out of 5 stars
Thumbs up graphic, would recommendWould recommend
14 August, 2026Verified purchase
I love them great price great quality complete noise canceling control
I love them. They’re great wonderful quality well-made very comfortable to wear complete noise canceling super loud.
Did you find this review helpful?
5 out of 5 stars
13 August, 2026
originally posted on sony.com
Perfect pair of headphones
Bought this to improve my current over-ear headphones - best purchase I have made, lightweight but good quality material, comfortable with low clamping pressure and the sound quality is top notch. Sony has not disappointed, very happy.
Hungry Dog
Did you find this review helpful?
5 out of 5 stars
Thumbs up graphic, would recommendWould recommend
13 August, 2026
Good lifespan/quality
I've had these headphones for around 3 years. They were very good, and the only reason I think they didn't live longer was because I liked to fall asleep with them on sometimes. I laid on them wrong so it popped one of the ear muffs off. Purely user error. The connection and sound have been great and I'm about to repurchase a new pair!
1 guest found this review helpful. Did you?
5 out of 5 stars
Thumbs up graphic, would recommendWould recommend
12 August, 2026Verified purchase
(no review title)
I love the color and the headphones themselves! this is a repurchase from a pair i got a few years ago and knew i had to get them again for college! highly recommend!!
