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Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones
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About this item
Highlights
- Sony’s lightest Wireless Noise-canceling headband ever.
- Take noise canceling to the next level with Sony’s Integrated Processor V1, so you can fully immerse yourself in the music.
- Super comfortable and lightweight design.
- Adjustable Ambient Sound mode and Adaptive Sound control features tailors sound to suit the environment around you.
- Up to 35-hour battery life with quick charging (3 min charge for up to 1 hour of playback).
- High sound quality and well-balanced sound tuning.
- Crystal clear hands-free calling and voice assistant with Precise Voice Pickup technology.
- Multipoint connection allows you to quickly switch between two devices at once.
- Boost the quality of compressed music files and enjoy streaming music with high quality sound through DSEE™.
Description
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. The CH720 are ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.
Weight: .43 Pounds
Water Resistance: No Water Resistance Rating
Ear Cushion Material: Leatherette
Cable/Cord Length: 47.25 Inches
Connection Type: USB
Package Quantity: 1
Compatible With: Apple iOS, Android
Noise Canceling: Noise Canceling
Microphone: Built-In Microphone
Wireless Type: Wireless
Battery: 1 Non-Universal Lithium Ion
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 88533038
UPC: 027242925397
Item Number (DPCI): 008-07-3597
Origin: Imported
If the item details aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 8.1 inches length x 8.4 inches width x 2.3 inches height
Estimated ship weight: 0.9 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
Return details
This item must be returned to any Target store.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
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Guests are saying
The headphones offer impressive sound quality, excellent noise cancellation, and a comfortable fit, making them ideal for various activities like gym workouts, travel, or casual listening. Guests appreciate the long battery life and seamless connectivity with devices. However, some have experienced issues with durability and sound quality, particularly when using wired connections. Overall, they are a solid choice for those seeking quality audio at a reasonable price.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 1020 reviews
61% would recommend
88 recommendations
5 out of 5 stars
Thumbs up graphic, would recommend
12 November, 2025Verified purchase
(no review title)
very good
5 out of 5 stars
Thumbs up graphic, would recommend
11 November, 2025
Purple not pink, love them
Amazing Sound, just a note the color is not pink they are very much purple but I am not mad cause I love purple
5 out of 5 stars
9 November, 2025
originally posted on sony.com
Overall very happy!
Good product, good sound, comfortable and connects easily with my phone. Overall very happy.
5 out of 5 stars
9 November, 2025
originally posted on sony.com
Nice Headphone
Bought it for my son, he loves it. Excellent quality at affordable price.
5 out of 5 stars
7 November, 2025
originally posted on sony.com
Great over the ear noise cancelling headphones!
I bought these headphones a few weeks ago. They have very good sound quality. I prefer to listen to them in noise cancelling mode for the fullness of sound. I have tried using them both wirelessly and as a wired connection to a playback device. They are also very comfortable to wear - both the headband over the head and the ear cups over the ears and the headphones feel a reasonably low weight to lift, handle, and wear.
4 out of 5 stars
5 November, 2025
originally posted on sony.com
Well worth it
Seems better than my Sennheiser 350BT, for a lower price. Noise cancelling is so-so, not fully isolating, more like 30% of noise are cut off. Overall, i definetely recommend it!
1 reply from Sony support team team - 7 days ago
Hi, Thank you for your feedback. We’re happy to hear that you're enjoying your WH-CH720N. Yet, we're sorry to learn that the Noise Cancelling feature didn't meet your expectations. If the noise-cancelling effect is not sufficient, try the steps here and test again: https://cutt.ly/rtqt372c (Copy and paste the link into your browser) You can also learn more information about the noise-cancelling feature at the following link: https://cutt.ly/crcogelL (Copy and paste the link into your browser) If the issue persists, please follow the below steps: 1- Update the software by following the steps here: https://cutt.ly/zr7c4JjX (Copy and paste the link into your browser) 2- Reset the headset: https://cutt.ly/Sr7vqfEq (Copy and paste the link into your browser) 3- Initialize the headset: https://cutt.ly/Nr7vqHsr (Copy and paste the link into your browser) If you need any further assistance, do not hesitate to contact us using the details provided in the following link: //cutt.ly/heoRCkdW (Copy and paste the link into your browser) Nadine @Sony Support UK
4 out of 5 stars
5 November, 2025
originally posted on sony.com
yes
I enjoy the headphones, there comftable and i haven't had any problems yet.
1 reply from Sony support team team - 7 days ago
Hi, Thank you for your feedback. We're happy to hear that you are enjoying your WH-CH720N. We hope you continue to enjoy it for years to come! If you need any assistance, do not hesitate to contact us using the details provided in the following link: //cutt.ly/heoRCkdW (Copy and paste the link into your browser) Nadine @Sony Support UK
5 out of 5 stars
4 November, 2025
originally posted on sony.com
Very Pleased
These headphones (WH-CH720N) are more thn I thought. Always use Sony and these do not disappoint, sound quality is very good, vocals very clear, the 360 degree surround sound is excellent they balance quality of vocals and music . Noise cancelling is brilliant and a very good battery life. when used with Sony music centre enhances the overall experience. Being Bluetooth is great connected automatically with phone. Also having the headphone socket is a plus and ensures the headphones are able to be used .
4 out of 5 stars
4 November, 2025
originally posted on sony.com
Good choice
Great battery life, rhe sound cancelling could be better but according to the price, it's quite a sefe bet
1 reply from Sony support team team - 8 days ago
Hi, Thank you for your feedback. We’re happy to hear that you're enjoying your WH-CH720N. Yet, we're sorry to learn that the Noise Cancelling feature didn't meet your expectations. If the noise-cancelling effect is not sufficient, try the steps here and test again: https://cutt.ly/rtqt372c (Copy and paste the link into your browser) You can also learn more information about the noise-cancelling feature at the following link: https://cutt.ly/crcogelL (Copy and paste the link into your browser) If the issue persists, please follow the below steps: 1- Update the software by following the steps here: https://cutt.ly/zr7c4JjX (Copy and paste the link into your browser) 2- Reset the headset: https://cutt.ly/Sr7vqfEq (Copy and paste the link into your browser) 3- Initialize the headset: https://cutt.ly/Nr7vqHsr (Copy and paste the link into your browser) If you need any further assistance, do not hesitate to contact us using the details provided in the following link: //cutt.ly/heoRCkdW (Copy and paste the link into your browser) Nadine @Sony Support UK
5 out of 5 stars
3 November, 2025
originally posted on sony.com
Nice comfy fit and good price.
Bought these for a plane trip, not tested so far but the noise cancellation seems to work around the house.
5 out of 5 stars
30 October, 2025
originally posted on sony.com
High Quality
Purchased about a month ago and not had any issues. Good build quality, sound and battery life.
5 out of 5 stars
28 October, 2025
originally posted on sony.com
Beautiful sound
This was bought for me as a birthday gift. We recently we not in a long haul flight and had to put up with inferior headwear and wish I’d had these Sony headphones. The sound is truly superb and immersive and look forward to using them more and more.
5 out of 5 stars
28 October, 2025
originally posted on sony.com
Fantastic !
We bought these headphones for my 6 year old. The colour says pink but I would say it’s more a lilac colour. They are absolutely fantastic. The sound and fit is fantastic. They were super easy to connect via Bluetooth to the iPad she uses literally clicked one button and it was done! Would recommend.
5 out of 5 stars
28 October, 2025
originally posted on sony.com
Excellent product for cheap price.
Excellent quality sound for best price. This is second Sony headphone and I love it.
5 out of 5 stars
27 October, 2025
originally posted on sony.com
Gift
Bought by my wife as a birthday present, really comfortable and a beautiful sound quality. Hopefully they will be a long term investment as well, as all Sony products I have ever had have lasted brilliantly!
2 out of 5 stars
26 October, 2025
originally posted on sony.com
As yer unimpressed
I have been able to pair and use with both iPad and iPhone but despite the TV saying it is on the blue tooth device list and paired, the headphones Do not respond
1 reply from Sony support team team - 17 days ago
Hi, Thank you for your feedback. We’re sorry to hear that you're facing difficulties connecting the WH-CH720N to your TV. Ensure that your TV supports the A2DP Bluetooth profile, you can learn more about how to connect the headset to Bluetooth devices by following the steps at this link: https://cutt.ly/PrTdWiLm If the issue persists, and still not connecting to your TV, please follow the below steps: 1- Update the software: https://cutt.ly/zr7c4JjX 2- Reset the headset by following the steps here: https://cutt.ly/Sr7vqfEq 3- Initialize the headset: https://cutt.ly/Nr7vqHsr Alternatively, you can connect the headset to your TV if it supports Stereo mini port: https://cutt.ly/drUoeA3C If you need any further assistance, do not hesitate to contact us using the details provided in the following link: //cutt.ly/heoRCkdW Nadine @Sony Support UK
5 out of 5 stars
26 October, 2025
originally posted on sony.com
love them
Great headphones - excellent features and amaxj g sound at an excellent price
4 out of 5 stars
26 October, 2025
originally posted on sony.com
Good headphones
The sound is nice. It's bold and it feels full. In terms of sound quality, it is worth its price. The noise cancelling is decent. It works well in most locations but if there's music going on or if you're in a loud environment, it isn't going to be completely effective. Again, it is worth the price. The features and buttons on headphones are perfect and I think having a ability to plug your headphone into a device is fantastic and much appreciated. A fantastic feature honestly. The build feels cheap. I'm not sure how build up should feel, because these are my first headphones at this price point. Good headphones. I like them. I think they are worth their price.
1 reply from Sony UK team - 17 days ago
Hi, Thank you for your feedback. We're happy to hear that you're enjoying your WH-CH720N, and happy with the sound quality we always aim to deliver! Yet, we are sorry to hear that you're facing difficulties with the noise cancelling function. You can enhance the noise cancelling feature by following the steps here: https://cutt.ly/Rr7vnhJ3 If the issue remains, try the steps below and test again: 1. Try connecting the headset to different devices. 2. Update the headset to the latest version using this link: https://cutt.ly/mr7vQnGk 3. Reset the headset by following the steps here: https://cutt.ly/hr7vQ1Da 4. Initialise the headset to the factory settings, following the steps here: https://cutt.ly/Kr7vWi4F Additionally, we appreciate your feedback regarding the design of the headset; hearing from our customers helps us continuously improve our products to align with your preferences. Rest assured that we've raised it to the concerned team for future consideration. Furthermore, if any further assistance is needed, feel free to contact us using this link: https://cutt.ly/heoRCkdW Menna @Sony Support UK
5 out of 5 stars
26 October, 2025
originally posted on sony.com
Great price for good product
Great sound, very comfortable, easy to connect, good price
5 out of 5 stars
26 October, 2025
originally posted on sony.com
Great headphones from Sony.
Excellent headphones in this price range. Well done Sony.