$179.99 when purchased online
Target Online store #3991
About this item
Highlights
- Sony’s lightest Wireless Noise-canceling headband ever.
- Take noise canceling to the next level with Sony’s Integrated Processor V1, so you can fully immerse yourself in the music.
- Super comfortable and lightweight design.
- Adjustable Ambient Sound mode and Adaptive Sound control features tailors sound to suit the environment around you.
- Up to 35-hour battery life with quick charging (3 min charge for up to 1 hour of playback).
- High sound quality and well-balanced sound tuning.
- Crystal clear hands-free calling and voice assistant with Precise Voice Pickup technology.
- Multipoint connection allows you to quickly switch between two devices at once.
- Boost the quality of compressed music files and enjoy streaming music with high quality sound through DSEE™.
Description
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. The CH720 are ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.
Weight: .43 Pounds
Water Resistance: No Water Resistance Rating
Ear Cushion Material: Leatherette
Cable/Cord Length: 47.25 Inches
Connection Type: USB
Wireless Technology: Wireless
Package Quantity: 1
Compatible With: Apple iOS, Android
Noise Canceling: Noise Canceling
Microphone: Built-In Microphone
Wireless Type: Wireless
Battery: 1 Non-Universal Lithium Ion, Required, Included
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 88533038
UPC: 027242925397
Item Number (DPCI): 008-07-3597
Origin: Imported
Shipping details
Estimated ship dimensions: 8.1 inches length x 8.4 inches width x 2.3 inches height
Estimated ship weight: 0.9 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
Return details
This item must be returned to any Target store.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
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Guests are saying
The Sony WH-CH720N headphones offer an impressive combination of sound quality, comfort, and effective noise cancellation, making them a great choice for various listening experiences. Guests appreciate the lightweight design and long battery life, which enhances usability during extended sessions. The intuitive controls and seamless connectivity add to the overall convenience, making these headphones suitable for both casual and professional use. However, some guests noted minor connectivity issues and a desire for improved noise cancellation.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 953 reviews
61% would recommend
83 recommendations
What the WH-CH510's needed.
5 out of 5 stars
Ramzzz - 6 days ago
originally posted on sony.com
Better than the WH-CH510's. The complaints I had about the 510's was that they were not tight enough around the head, but these are way better and feel more sturdy. I never went back to wearing earbuds, and my brothers say I look autistic due to how much I wear these. Good battery life, good sound quality, and light weight. If you are looking for something to wear everyday, buy these.
1 reply from Sony North America Customer Support team - 5 days ago
Hi Ramzzz, It's a pleasure to hear that your new WH-CH520 headphones are working out so well for you! We're glad they feel sturdy and have a better fit than your previous pair. It's great to know that the long battery life, lightweight design and quality sound have made them your go-to headphones for everyday use. Thanks for choosing Sony! Best regards, Estefany
Not a fan
1 out of 5 stars
Thumbs down graphic, would not recommend
Olivia K - 12 days ago
They do not fold, the sound is not good
Comfortable
4 out of 5 stars
Thumbs up graphic, would recommend
Columbia SC - 12 days ago, Verified purchaser
Very comfortable for large heads. Sound quality is not great but good enough. Phone calls come through very clearly.
Perfect
5 out of 5 stars
Thumbs up graphic, would recommend
Anonymous - 14 days ago, Verified purchaser
Super comfortable, excellent noise canceling feature and great sound.
Static noise in left ear
2 out of 5 stars
Emiky - 1 month ago
originally posted on sony.com
I bought these less than 3 days ago and I've found them to be okay of use until today. Out of the left ear it began making a static/popping noiss out of nowhere and it hasnt stopped ever since. It happened after i connected the aux cord it came with and started the buffering noise after. I tried hard resetting the headphones and it didnt work. Im very disappointed at the product since i was expecting at least quality headphones for the money spent. This is my first buying Sony headphones and may be my last. Im going to return them to get my money back.
1 reply from Sony North America Customer Support team - 1 month ago
Hi Emiky, We understand your frustration with the static/popping noise you're experiencing with your new WH-CH720N headphones, and we sincerely apologize for the inconvenience. That's definitely not the experience we want for our customers. If you're willing to give them another chance, we can help troubleshoot this issue. Please contact our support team, and we'll work with you to find a solution. You can reach them through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Thanks for considering Sony products. Best regards, Eliab
Purchased and returned these...
1 out of 5 stars
Thumbs down graphic, would not recommend
Hasten down the wind - 1 month ago, Verified purchaser
Purcahsed these while on sale at $99, and cannot beleive they were nearly $200 regular price. Sound quality was very poor, build was VERY cheap feeling, especially the buttons. I returned 2 days later, I thought the sound was empty sounding. The ear pads were comformable as they did surround my ear completely but the sound was just too bad to keep. I purchased JBL675NC for the same price and they sounds 100x better, are sturdy and solid feeling. For the same price I feel the JBL was a better way to go, plus the battery on the JBL was 2.5x longer than these Sony.
Great headphones with extremely good batteries!
5 out of 5 stars
sushniak - 1 month ago
originally posted on sony.com
I bought them about 9 months ago. Not using them quite often. AND!!! Only 3 full charges were made till today. So, once per 3 months is enough for me. Not bad, yeah :) Great sound, great talk. A very good choice for a mid-range headphones.
1 reply from Sony North America Customer Support team - 1 month ago
Hi Sushniak, thank you for the wonderful 5-star review! We're thrilled to hear how much you're enjoying your WH-CH720N headphones. It's fantastic to know that the battery life is meeting your needs so well, and that you're impressed with the great sound and call quality. We appreciate you recognizing them as an excellent choice in the mid-range category. Thank you for choosing Sony and enjoy the music! Best regards, -Dominick
Daily use for four years
5 out of 5 stars
RaeW - 1 month ago
originally posted on sony.com
I bought these 3 or 4 years ago and they've carried me through thousands of hours of music and podcasts as well as noise canceling an entire home remodel. The plastic parts do begin to break down and once they start, the end is near. I would recommend not leaving them in harsh temperatures that may speed up that process. Mine have finally broken today after years of daily use.
1 reply from Sony North America Customer Support team - 1 month ago
Thank you for sharing your experience with the WH-CH720N headphones. We're so glad to hear they've been a valuable part of your daily life for thousands of hours, even helping you through a home remodel! We also appreciate your feedback regarding the plastic components, and we will certainly pass your comments on to our product team for future consideration. Thanks for choosing Sony. Best regards, Eliab
Overall good perfermance
5 out of 5 stars
Thumbs up graphic, would recommend
Chris - 1 month ago, Verified purchaser
Long lasting battery and fast charging. The quality sounding on this device is pretty good. Device is light as described. Noise cancellation is amazing you drown any unwanted noise. The only thing I dislike about this device is it’s not able to fold like other Sony headphones.
amazing quality
5 out of 5 stars
Thumbs up graphic, would recommend
febs - 1 month ago, Verified purchaser
love the sound quality and comfort! super reliable too i’ve dropped them countless times and work perfectly fine after a full year
Great value
5 out of 5 stars
Thumbs up graphic, would recommend
Mac91 - 1 month ago, Verified purchaser
Sound quality is great, very pleased with them
Maybe just get a refurbished pair of Samsung headphones
1 out of 5 stars
Thumbs down graphic, would not recommend
TumVic - 2 months ago, Verified purchaser
Doesn't cancel noise. I got it $100 off, so I can't say it's as egregious as it would've been at $180, but it still isn't worth it. Instrument separation is poor, mixing isn't very thorough, and other than gain and battery life I can't see why these are so expensive
Headphones
5 out of 5 stars
Thumbs up graphic, would recommend
Disappointed customer - 2 months ago, Verified purchaser
Lightweight, noise canceling headphones.
Bad design and doesnr cancel noise
1 out of 5 stars
Thumbs down graphic, would not recommend
Tiki - 2 months ago, Verified purchaser
Broke too quickly. Poor design with a ball and swivel. Would give it a 5/10 for noise cancellation. Avoid.
Good for entry level users
4 out of 5 stars
faya_ayay - 2 months ago
originally posted on sony.com
I got these headphones 2 days ago and they are incredibly good. I like how these headphones connect to my phone and PC at the same time so that after a call, its goes back to playing my music. The Sony Headphones Connect is a must have if you care about fine tuning your audio, connecting to 2 devices, and 360 reality audio. The 50 hour battery life is good if you play your music non-stop. The only think I don't like about this product is after 30 minutes of use, it starts to hurt my ears. I would recomend this product for anyone who is new to buy wireless headphones from Sony
1 reply from Sony North America Customer Support team - 2 months ago
Hi faya_ayay! Thank you for sharing your experience with the WH-CH520 headphones! It brings us great joy to hear that you're enjoying the seamless connectivity to both your phone and PC, and that the Sound Connect app has enhanced your audio experience with features like 360 Reality Audio. We appreciate your feedback regarding comfort and we recommend trying out softer ear cushions or adjusting the fit to alleviate any discomfort during longer listening sessions. Your input is invaluable as we strive to create products that enhance your listening pleasure. Thank you for choosing Sony and for recommending the WH-CH520 to others! Best regards, Estefany
What I was looking for
5 out of 5 stars
Thumbs up graphic, would recommend
Dennis - 2 months ago, Verified purchaser
Work great and comfortable
not pink
3 out of 5 stars
Thumbs up graphic, would recommend
Danielle - 2 months ago, Verified purchaser
they’re purple. like lilac/lavendery. not pink
Too Bass heavy for my taste
3 out of 5 stars
IllinoisUser - 2 months ago
originally posted on sony.com
I think the headphone provides good audio provided you like more bass. I prefer better midranges where bass does not over power everything else. I did not like the app that is to used with headphones.
1 reply from Sony North America Customer Support team - 2 months ago
Hi IllinoisUser, we're sorry to hear that our headphones didn't fulfill your expectations, especially regarding the bass and midrange balance. We appreciate you sharing your detailed feedback with us. We also apologize for your dissatisfaction with the accompanying app. User experience is incredibly important to us, and your comments about it are valuable. Please be assured that we're always striving to improve our products and software. We've taken note of your feedback regarding the midrange clarity and the app's performance, and we'll certainly be considering it for future releases and improvements. Thank you for being a Sony customer and for helping us make our products even better. Sincerely, Estefany
It broke after just a few months
1 out of 5 stars
It broke - 2 months ago
originally posted on sony.com
Sounds great and was easy to connect but one side of the headphone fell off. Called support and they said it’s not covered by warranty. Really cheap construction and not built to last. Save your money for a manufacturer that stands behind their product.
1 reply from Sony North America Customer Support team - 2 months ago
Hi there, thanks for your feedback. We sincerely apologize for the experience you've had with your WH-CH520 headphones. We understand your concerns and wish we could provide an alternative solution. However, the damage you've reported falls beyond the coverage of our limited warranty for headphones. We know this isn't the answer you were hoping for and we genuinely regret any inconvenience or disappointment this has caused. We value your business and your feedback is important to us as we continuously work to improve our products and services. Thank you for being a valued Sony customer and for letting us know about this issue. Sincerely, Estefany
wm ch520
5 out of 5 stars
Ghost Bear - 3 months ago
originally posted on sony.com
WORKS WELL charges FAST, had about 6 moths now works good on desk top, PLAYING DIABLO
1 reply from Sony North America Customer Support team - 2 months ago
Hi Ghost Bear, Thanks for the review and the 5-stars rating! It brings us great joy to hear how much you have been enjoying your Sony Headphones for this past months! With up to 50 hours of battery, amazing Sound quality and modern and comfortable design, we are sure you will only get to love your headphones even more as the time goes by! Thank you for choosing Sony products, have an amazing day! -DiegoV, Sony North America Customer Support