$99.99 sale price when purchased online
$149.99 list price
Target Online store #3991
About this item
Highlights
- Sony’s lightest Wireless Noise-canceling headband ever.
- Take noise canceling to the next level with Sony’s Integrated Processor V1, so you can fully immerse yourself in the music.
- Super comfortable and lightweight design.
- Adjustable Ambient Sound mode and Adaptive Sound control features tailors sound to suit the environment around you.
- Up to 35-hour battery life with quick charging (3 min charge for up to 1 hour of playback).
- High sound quality and well-balanced sound tuning.
- Crystal clear hands-free calling and voice assistant with Precise Voice Pickup technology.
- Multipoint connection allows you to quickly switch between two devices at once.
- Boost the quality of compressed music files and enjoy streaming music with high quality sound through DSEE™.
Description
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. The CH720 are ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.
Weight: .43 Pounds
Water Resistance: No Water Resistance Rating
Ear Cushion Material: Leatherette
Cable/Cord Length: 47.25 Inches
Connection Type: USB
Wireless Technology: Wireless
Package Quantity: 1
Compatible With: Apple iOS, Android
Noise Canceling: Noise Canceling
Microphone: Built-In Microphone
Battery: 1 Non-Universal Lithium Ion, Required, Included
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 88533038
UPC: 027242925397
Item Number (DPCI): 008-07-3597
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 8.1 inches length x 8.4 inches width x 2.3 inches height
Estimated ship weight: 0.9 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
Return details
This item must be returned to any Target store.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: does these head phones come with a case of some sort?
submitted by tessa - 5 months ago
A: NO. unfortunately they don't which is ridiculous
submitted byjen - 5 months agoA: Hi tessa, thanks for reaching out about Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones. Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones - do these head phones come with a case of some sort? If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJoe - 5 months agoTarget staff support
Q: Does it have EQ ability
submitted by John - 6 months ago
A: You need the Sony Sound Connect App. That gives you many EQ options
submitted byDJ - 5 months agoA: Hi John, thanks for reaching out about Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones. Yes, the Sony WH-CH720N wireless headphones have adjustable equalizer settings. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJoe - 6 months agoTarget staff support
Q: Would these headphones fit my daughters (6 years old) head? I need a good set of noise canceling headphones but can't find a great kid set!
submitted by Please help - 7 months ago
A: no im in my 30s and i think my head is large and these headphones are big
submitted byso - 6 months agoA: Hi Please help, thanks for reaching out about Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones The age range on these headphones islisted as adult so they may not fit. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMike - 7 months agoTarget expert support
Q: How are these headphones recharged?
submitted by Rghudson - 5 days ago
A: Hi Rghudson, thanks for reaching out about Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones. These are charged via USB-C cable. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMatt - 4 days agoTarget expert support
Q: can I use these headphones on my desktop?
submitted by Dogan - 18 days ago
A: Hi Dogan, thanks for reaching out about Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones Yes, you can easily pair these to your desktop computer as long as it has Bluetooth capability. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMike - 18 days agoTarget expert support
Q: Are these compatible with Roku tv?
submitted by SSS - 26 days ago
A: Hi SSS, thanks for reaching out about Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones. Yes, the Sony WH-CH720N Bluetooth Wireless Noise-Canceling Headphones are compatible with Roku TVs that have Bluetooth capabilities. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJoe - 25 days agoTarget staff support
Q: Do they fold so to fit into a case?
submitted by Tifmama - 2 months ago
A: Hi Tifmama, thanks for reaching out about Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones This headset does have earcups can be laid flat to take up less space, however they do not fold up completely to fit neatly into a small, dedicated case If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMike - 2 months agoTarget expert support
Q: Are these compatible with a macbook?
submitted by DVDshpr - 3 months ago
A: Hi DVDshpr, thanks for reaching out about Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones Yes, this can be used on your MacBook through the computers Bluetoothe connection. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMike - 2 months agoTarget expert support
Q: Can these earphones pair with an iPad that has Bluetooth? I need some for watching movies on a plane.
submitted by Mimi1951 - 3 months ago
A: Hi Mimi1951, thanks for reaching out about Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones. Yes, the Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones can definitely pair with an iPad that has Bluetooth. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJoe - 3 months agoTarget staff support
Q: Does the noise canceling benefit the person on the other line during the phone call or just the caller?
submitted by WM - 3 months ago
A: Hi WM, thanks for reaching out about Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones. Yes, it can help eliminate some of the background noise. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMatt - 3 months agoTarget expert support
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4 out of 5 stars with 28 ratings
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Guests are saying
These headphones offer a blend of comfort, sound quality, and effective noise cancellation, making them suitable for various activities like commuting, exercising, or enjoying music at home. Guests appreciate the long battery life and quick charging capabilities, along with the convenience of customizable sound settings through an app. However, some guests have experienced connectivity issues and microphone quality concerns, particularly when using them for calls.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 909 reviews
60% would recommend
70 recommendations
Long-lasting and durable
5 out of 5 stars
klng - 8 days ago
originally posted on sony.com
I bought two of these over two years ago. One was a backup that I've only recently had to pull out of where I had it in storage. I'm ND and heavily rely on noise-canceling headphones. These were absolutely perfect. I practically lived in them and they held up through cracks, breaks, and even brief water damage. I've had to retire my first pair and am using my backup now, but I will definitely be getting another one once I need it. Highly recommend this product.
1 reply from Sony North America Customer Support team - 8 days ago
Hi there, thank you for taking the time to share your thoughts with us. We're thrilled to receive such a positive review of our WH-CH720N headphones! It's rewarding to know they've been essential for your noise-canceling needs. Your feedback highlights their durability and excellent audio quality. We're glad to hear they provided the perfect noise-canceling experience and that your backup pair is now in use. Thank you for your strong recommendation and for considering another purchase in the future! Thanks for choosing Sony! Best regards, Stephanie
Great.Truly noise cancelling
5 out of 5 stars
Anupama - 9 days ago
originally posted on sony.com
I bought this online while on a visit to London and I am truly delighted with it.It is light weight and truly cancels outside noise.Movie watching is now a pleasure.
Review for WH-CH720N
3 out of 5 stars
V4SS - 17 days ago
originally posted on sony.com
I was honestly expecting more from a Sony headphone. While the price wasn't high, I have a JBL model in the same price range that sounds significantly better out of the box. I had to tweak the sound with the EQ in the app to get a more balanced and enjoyable experience. Wired usage is especially poor. The sound feels flat and the EQ seems completely off. I was genuinely surprised that Sony would release a product like this, as I’ve always thought of them as one of the top names in audio quality. On the positive side, the headphones are lightweight and fairly comfortable at first. However, after a while they start pressing on the ears, probably because the cushioning isn’t firm enough. Also, the material quality feels a bit cheap and doesn’t live up to the Sony name. Overall, it's not a terrible product but I expected better, especially from Sony.
1 reply from Sony support team team - 15 days ago
Hi, Thank you for your feedback. We’re sorry to learn that the quality of your WH-CH720N didn't meet your expectations. This is not the norm, as we always strive to deliver the best quality possible. Yet, we're happy to hear that you find it lightweight. To enhance the sound quality, please follow the steps here: https://cutt.ly/FrbdFnRU You can also prioritize the sound quality following the steps at this link: https://cutt.ly/4rbdGCpE Regarding the wired connection issue, please follow the steps below: 1- Test the cable with a different device. 2- Ensure that the headset is updated by following the steps at this link: https://cutt.ly/rrbdpreK 3- Reset the headset following the steps here: https://cutt.ly/8rbdoaSS 4- Initialize the headset following the steps here: https://cutt.ly/prbdp3vy You can adjust the equalizer using the Sony Sound Connect app following the steps here: https://cutt.ly/MrbaNoJq To prevent discomfort issues, you can learn more about wearing the headset correctly here: https://cutt.ly/zrba9KF3 Additionally, when you use the headset as wired headphones, use the supplied headphone cable only and make sure that the headphone cable is firmly inserted. You can find the precautions here: https://cutt.ly/irba3JGH If you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Nadine @Sony Support UK
People can Hear Your MUSIC
2 out of 5 stars
Thumbs down graphic, would not recommend
Buy - 18 days ago
Super light-weight which is good is you have a sensitive head. Noise cancelling is okay but, if you have the volume loud (and by loud u don’t even mean super loud) everyone can hear what you’re listening to… so just consider if you don’t want people knowing what you’re listening to, don’t get this.
Astonishing!
5 out of 5 stars
Forest_Ranger77 - 20 days ago
originally posted on sony.com
I bought these about a couple of weeks ago. The headphones sonorous and mesmerising sounds, captivate and fill my soul.
Brilliant
5 out of 5 stars
Holliepops - 21 days ago
originally posted on sony.com
Absolutely brilliant sound quality is excellent definitely recommend this item
Excellent, easy to use
5 out of 5 stars
carlospr - 21 days ago
originally posted on sony.com
Excellent, easy to use, charges very quickly, very confortable.
Very happy
5 out of 5 stars
Andypage - 22 days ago
originally posted on sony.com
I saw these advertised on the internet and having read the reviews I decided to order a pair,they are fantastic, I use them in the gym, garden basically everywhere! For the price they have a fantastic sound!
Great Features
5 out of 5 stars
to472 - 22 days ago
originally posted on sony.com
Noise Canceling is good and the product is extremely good for its price
My review of WH-CH720N
3 out of 5 stars
Mr Nyman - 23 days ago
originally posted on sony.com
Fairly happy with the product, just wish the buttons were a different colour on the headphones
1 reply from Sony support team team - 22 days ago
Hi, Thank you for your feedback. We're happy to hear that you are enjoying your WH-CH720N. We hope you continue to enjoy it for years to come! Moreover, we appreciate your feedback regarding the colour of the buttons on the headset; hearing from our customers helps us continuously improve our products to align with your preferences. Rest assured that we've raised it to the concerned team for future consideration. Moreover, if you need any assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Nadine @Sony Support UK
Just what l needed
5 out of 5 stars
Maus41 - 24 days ago
originally posted on sony.com
Very pleased that l bought these. Very comfortable on the ears. The reproduction of the sound is fantastic.
Good value
5 out of 5 stars
Exclude57 - 25 days ago
originally posted on sony.com
Excellent headphones for the money and the sound cancelling works very well
does not last
1 out of 5 stars
Thumbs down graphic, would not recommend
target21 - 25 days ago, Verified purchaser
Headphones lasted less than a year
Great Value
5 out of 5 stars
- 26 days ago
originally posted on sony.com
Bought these today and great headphones for the money
Great sounding headphones for the price
4 out of 5 stars
Pete88888 - 28 days ago
originally posted on sony.com
Sound great in quieter environments. Noise cancellation works but not so well next to a busy road.
1 reply from Sony support team team - 27 days ago
Hi, Thank you for your feedback. We are happy to hear that you are enjoying your WH-CH720N, and we hope you continue to enjoy it for years to come! Yet, we're sorry to learn that you're not fully satisfied with the quality of the noise canceling function. Make sure to follow the steps here and test again: https://cutt.ly/hrxPWpaZ If the issue remains, try the steps below: 1. Make sure that the headset is updated: https://cutt.ly/JrxPWRd2 2. Reset the headset: https://cutt.ly/HrxPWSUS 3. Initialize the headset: https://cutt.ly/YrxPWBe7 Moreover, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
headphones/noise cancellor
5 out of 5 stars
Liamarie - 1 month ago
originally posted on sony.com
I bought this 3 weeks ago to wear on a plane ride. It is easy to use. Noise cancellation was great. It synced to my iPad easily. Battery lasts a long time.
Great headphones but you need to get the app
4 out of 5 stars
Mj3g - 1 month ago
originally posted on sony.com
Headphones are good and the battery life that easily lasts days is nice to have. My biggest problem, which makes me regret buying these, is that you must have the app to use the full functionality of the headphones, such as the noise cancelling/ambient sounds features. I am unable to get the app because my phone is too old and Sony haven’t included laptops in their usability, which means you can’t control your headphones when connected to a laptop or computer! This means I can’t use the noise cancelling which is what I payed for, very frustrating.
1 reply from Sony support team team - 29 days ago
Hi, Thank you for your feedback. We are sorry to hear that you are facing issues with the Sony | Sound Connect App with your WH-CH720N. Yet, we are glad to hear that you are happy with battery life. The Sony | Sound Connect App ensures that your headset remains updated and provides customization options to optimize your audio settings. You can explore the available features within the app to tailor your experience: https://cutt.ly/0rxdSy2C You can learn more about how to use the noise canceling feature: https://cutt.ly/WrxdDoDa We would like to clarify that the Sony | Sound Connect App is a mobile-based application and is not compatible with laptops or desktops. We appreciate your insights on potential improvements for future models, as we're always working to develop our headphones to what suits your needs. Furthermore, we will share your feedback with the concerned team for future consideration. If you need further assistance, you can contact us using this link: https://cutt.ly/leABWCVc Ahmed @Sony Support UK
Good headphones
4 out of 5 stars
Plien - 1 month ago
originally posted on sony.com
Really good headphones. Slightly disappointed by the buttons which could be more tactile.
1 reply from Sony support team team - 30 days ago
Hi, Thank you for your feedback. We are happy to hear that you are enjoying your WH-CH720N, and happy with the quality we always aim to deliver! We hope you continue to enjoy it for years to come! Moreover, we appreciate your feedback regarding the buttons; hearing from our customers helps us continuously improve our products to align with your preferences. Rest assured that we've raised it to the concerned team for future consideration. Furthermore, if any further assistance is needed, please contact us using this link: https://cutt.ly/heoRCkdW Menna @Sony Support UK
Good choice of headphones ,was also looking at JBL
5 out of 5 stars
imokandyou - 1 month ago
originally posted on sony.com
Good choice of headphones, have been using Sony products for sometime, many years pleased with performance and noise cancelling is excellent, never used this before very pleased.
Noise cancellation not great and problems
2 out of 5 stars
Colint1974 - 1 month ago
originally posted on sony.com
Had the headphones a few days and at first I was really impressed with quality and sound. The app is decent as well and battery life seems good. Noise cancellation not as good as expected. This morning I tried adjusting the headphones as I was hearing cars go past and was checking they were actually on properly. When I was adjusting/moving them into place I started to hear short circuit noises/static on the left ear. I then found out this short circuit noise was happening as soon as I touched the left side. Really disappointed with this purchase. Was looking forward to having these long term but unfortunately for me they weren't up to the standard you would expect from Sony.
1 reply from Sony support team team - 29 days ago
Hi, Thank you for your feedback. We're sorry to hear that you have issues with the noise cancelling feature and you're experiencing static noises with your WH-CH720N. Yet, we're glad to hear that your happy with the battery life, the sound quality and the Sony | Sound Connect App. To enhance the noise-cancelling effect, we recommend following these troubleshooting steps: https://cutt.ly/5rxdw7AV Regarding the noises that you are experiencing with your WH-CH720N, you can learn more on how to avoid that issue: https://cutt.ly/ErxdeKSq If the issue persists, you can try these steps: - Ensure your headset is updated to the latest software version: https://cutt.ly/3rxdrHti - Resetting the headset: https://cutt.ly/prxdttQz - Initializing the headset to restore factory settings: https://cutt.ly/7rxdtdje If you need further assistance, you can contact us using this link: https://cutt.ly/leABWCVc Ahmed @Sony Support UK