Thank you so much for reaching out and sharing your experience. However, I am very sorry to hear it was not a positive one. Some children tend to be trickier when it comes to diaper leaks; maybe we can try to help troubleshoot. A couple of additional things you can try (in no particular order): - If your child is a tummy sleeper, you can try to lay a booster pad horizontal across the inside top edge of the diaper and make sure the diaper is snug across your child's waist. - Place a pad in vertical completely inside the leg cuffs (this is important) - but position it a little more towards the back for a girl, or towards the front for a boy - If using with a boy, ensure your son's genital is pointed down when securing the diaper - Use two booster pads - Try pairing with an overnight diaper Diapers leak because of something we call the diaper-gap. Basically, diapers are designed to be a little loose fitting inside to leave room for your child's skin to breathe and not constantly be in contact with the wetness. This is great for the daytime, but at night it can cause problems because the urine isn't absorbed quick enough. Our pads work to fight leaks by closing this diaper-gap allowing the urine to instantly be absorbed by the pad and wicking the moisture away down to the diaper's core. The goal is trying to get the booster as close and as direct to the source of the output as possible. Again, thank you for reaching out. Please let us know if these tips work for you and if we can answer any additional questions!

We are sorry to hear that your experience was not reflective of the very positive experience so many of our Sposie consumers have. Rest assured that each and every day Sposie strives to use the very best, non-skin sensitizing materials to manufacture our Sposie diaper booster pads. To that end, all of our products are latex free, chlorine free and tested to show no skin sensitizing effects. Additionally, as you may be aware, there a variety of factors contributing to diaper rash including but not limited to: - Antibiotic therapy, which alters the microflora within the gastrointestinal tract - Teething and infections, which weaken the immune functions of the body - Contact and atopic dermatitis, as they weaken the protective layer of the skin, making it more susceptible to the activity of irritating substances - Diarrhea; - Modifications in child’s diet, leading to changes in the content and type of bacterial microflora in the gastrointestinal tract - Improper hygiene of diaper area (using inappropriate caring products, inaccurate washing, rare diaper change) - High temperatures, which contribute to inflammations and irritations It is hard to say exactly what combination of the above factors led to the particular experience you had but all possible contributions must/should be considered. Please email us at customerservice@sposie.com so we can help resolve this issue further.

We apologize for your experience. Please contact our customer service so we can make things right! Use email customersupport@sposie.com to contact us.

Please reach out to us so we can assist you further.

Thanks for the feedback, we are so glad Sposie is helping!

Thank you so much for the great feedback, we are so glad these are helping and keeping your little girl dry.