Swiffer Sweeper Heavy Duty Multi-Surface Dry Cloth Refills for Floor Sweeping and Cleaning, 10 count

We're sorry the scent of your Swiffer Sweeper Heavy Duty Multi-Surface Dry Cloths made you feel sick, Ashih. Please know that safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. We recommend discontinuing the use of the product. We'd like to collect additional information because we want to ensure your comments get the attention they deserve. Please call us at (800) 308-3279 Monday through Friday, from 9 AM to 6 PM EST, as we'd like to learn more.

We're sorry to hear this, Dee. We want to assure you that we have many quality checks to ensure your Swiffer is a breeze to use. If you haven't, we recommend cleaning the bottom of the mop to ensure the pads stay in place. If this doesn't help, please reach out to us at (800) 214-8734, and we'd be happy to talk with you further.

Our goal is to make cleaning a breeze, so we have many quality checks to ensure you always get the best from your Swiffer. We'd like to get more information to help, as well as share this with our Quality Team, so when you have a chance please get in touch with us at (800) 214-8734.

The Heavy Duty refills have many quality checks to ensure it makes cleaning your floors a breeze, and we're sorry to hear this. We'd like to get more information to help you get the most from your Swiffer, as well as share this with our Quality Team, so when you have a little time please get in touch with us at (800) 214-8734.

Thank you for sharing this with us. Our products go through many quality checks to ensure they get to you in the best condition, so we don't expect these things to happen, and we are sorry you are having this experience. We will be sure to pass your message along to the rest of our team. For best results, use the sweeper on a smooth surface. The sweeper locks in dust, dirt, and hair, but it's not intended to clean clumps of hair or whole pieces of things such as cereal. So we can learn more about your experience, please call us at (800) 214-8734 when you have a moment.

We're sorry to hear that a loyal Swiffer fan like you is feeling disappointed, Paddy. We can assure you that our Heavy Duty Dry cloths have gone through many quality checks to ensure that you can enjoy an effective clean with ease. We'd like to mention that while these cloths are designed to trap and lock 2X more dirt, dust, and hair, they're not intended to pick up clumps of hair or large pieces of things, such as cereal. We do value your feedback, and we'll be sure to pass your comments along to the rest of our team. As well, we'd be happy to learn more about your experience, so please give us a call at (800) 214-8734 when you're able.

We always expect our Heavy Duty Multi-Surface Dry Cloth Refills to get your floor as clean as you need, Mary, so we'd like to talk a bit about your post to help. Sweeper cloths, be they Heavy Duty or regular, work best on smooth surfaces. They lock in dust, dirt and hair, but big things, like clumps of hair or pieces of cereal won't adhere. Finally, make sure they're used on a dry surface, as using a dry cloth over wet areas is very challenging. Remember, we're always here to help, give us a jingle any Monday through Friday, from 9 AM to 6 PM, EST, at 1 (800) 214-8734.

We're sorry that this has been your experience, and we hope that you're feeling better. Safety is our top priority here at Swiffer, and we can assure you that all of our products have been thoroughly evaluated to be safe when used as directed. As well, our products go through many quality checks to ensure that they reach you in the best possible condition. We'd like to mention that our Heavy Duty Dry cloths are unscented. However, it's possible that the box absorbed fragrance from a scented product stored nearby. To try to get rid of the perfume, leave the box in a well-ventilated area for at least 24 hours. We hope this helps. We'd like to gather some more details for our Safety Team, so please give us a call at (800) 214-8734 when you have a moment.

We're sorry to hear that a loyal Swiffer fan like you feels this way, Stella, since our products do go through many quality checks to ensure that you can enjoy an easy yet effective clean. We'll be sure to pass this feedback along to the rest of our team. We can assure you that our Heavy Duty Dry cloths are designed to trap and lock 2X more dirt, dust, and hair. As well, we'd be happy to share some tips to make sure the cloths stay on while you're sweeping. Align the edges of the fold to the edge of the Sweeper head so that the cloth fits in the grippers on both sides. As well, ensure that the cloth is tucked into all of the grippers. We hope this helps, and please give us a call at (800) 214-8734 if you'd like any further assistance.

This certainly isn't the experience we'd like you to have, since we'd expect you to enjoy an easy yet effective clean when using your products. We can assure you that a lot of thought goes into our products, and they also go through many quality checks. We do rely on feedback from loyal Swiffer fans like you, and we'll be sure to share your thoughts with the rest of our team. While our Swiffer Dry cloths are designed to lock in dust, dirt, and hair, they'e not intended to clean clumps of hair or whole pieces of things, such as cereal. As well, we'd like to mention that no changes have been made to our Swiffer Heavy Duty Dry cloths since they were first introduced. Your satisfaction means everything to us, and we'd be happy to look into this further for you. Please give us a call at (800) 214-8734 when you have a chance.