Thayers Natural Remedies Witch Hazel Alcohol Free Toner with Rose Petal - 12 fl oz
$10.99
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$10.99
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4.6 out of 5 stars with 418 ratings
Guests are saying
The recent reformulation of this toner has led to mixed feelings among guests, with many expressing disappointment over changes in texture, scent, and effectiveness. While some guests appreciate the gentle and hydrating properties of the toner, others have experienced dryness and breakouts. The product is praised for its pleasant rose scent and ability to cleanse the skin, making it a staple in many skincare routines. However, the desire for the original formula remains strong among loyal users.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.7 out of 5 stars with 2286 reviews
effectiveness: 4.51 out of 5
quality: 4.59 out of 5
value: 4.44 out of 5
89% would recommend
456 recommendations
5 out of 5 stars
Thumbs up graphic, would recommend
13 January, 2026Verified purchase
(no review title)
I love this toner. I have helped my skin feel soft and even helped my pores shrink. I have dry to normal skin.
3 out of 5 stars
11 January, 2026Verified purchase
(no review title)
Smells great but makes my face itch.
5 out of 5 stars
4 January, 2026
originally posted on Thayers
OBSESSED ADD TO CART NOW
[This review was collected as part of a promotion.] I am obsessed with this toner! In the two weeks that I have been using this, I have already noticed a huge difference in the texture of my skin. My skin is smooth and no longer dry, which is huge to say, especially in these New York winters! I can’t wait to see the changes my skin continues to make
5 out of 5 stars
2 January, 2026
originally posted on Thayers
The best I've use
[This review was collected as part of a promotion.] The Rose Petal facial Toner is excellent is absolutely perfect for my skincare, it leaves my skin feeling so good and hydrated.
1 out of 5 stars
2 January, 2026Verified purchase
Would not buy again
Broke my forehead out better off buying unscented but just off this brand alone breaking out my face I highly doubt I’ll purchase an unscented one just go with a different brand
5 out of 5 stars
Thumbs up graphic, would recommend
1 January, 2026Verified purchase
Go to Toner
My go to toner because its alcohol free. It removes all the dirt that your face cleanser leaves behind. I use it before face serums and moisturizer.
5 out of 5 stars
28 December, 2025Verified purchase
(no review title)
I love it
5 out of 5 stars
16 December, 2025
originally posted on Thayers
Thayers Rose Petal Toner: A Productive Skincare Es
[This review was collected as part of a promotion.] What I love most is its simple and effective formula, ideal for sensitive skin. Its rose scent is soft and refreshing, perfect for waking up the senses in the morning. It feels like a light veil of hydration, balances the pH after cleansing, and prepares the skin to better absorb serums.
5 out of 5 stars
Thumbs up graphic, would recommend
9 December, 2025
(no review title)
Love each of these products that I ordered
5 out of 5 stars
7 December, 2025Verified purchase
Keep my skin hydrated
Love this toner. Keeps me hydrated & it doen't irritate my skin. I use it after shower, helps my skin not feeling tight.
2 out of 5 stars
Thumbs down graphic, would not recommend
3 December, 2025Verified purchase
Formula Changed
Thayers claims this was just a packaging change, but that is not true. The formula of this item has changed. See attached photos with the new bottle on the left, and old bottle on the right. Additional junk ingredients, including fragrance, have been added to this product. Read further down the label, and you will see that Thayers is now owned by L’Oreal, who must have finally ran out of the old inventory, and replaced it with a newer, cheaper formula.
1 reply from ThayersConsumerCare team - 26 days ago
Hi there, Temperance! It is possible minor changes were made to the product formula; however, the performance should meet or exceed previous results and may not be noticeable. There are different reasons why a formula might be changed; availability of ingredients, changing industry requirements, and product improvements are common examples. The ingredients listed on the physical product are always accurate. We hope this helps!
5 out of 5 stars
1 December, 2025
originally posted on Thayers
cooling aftershave
I might be the only guy reviewing but I have been using this as a pre aftershave for years. I put this on after my shave then I apply a splash or balm. Works great on a newly scrapped face! My go to.
5 out of 5 stars
Thumbs up graphic, would recommend
24 November, 2025Verified purchase
(no review title)
I have ordered and reordered this many times ! It has a slight ruse scent and did a good job of toning
1 out of 5 stars
Thumbs down graphic, would not recommend
19 November, 2025
NOT THE ORIGINAL FORMULA
Not the same formula… Even though they claim it was just the look of the bottle that changed. I won’t buy from a company that blatantly lies.
1 reply from ThayersConsumerCare team - 2 months ago
Hello MamaX6! Thank you for sharing your candid feedback regarding our Natural Remedies Witch Hazel Alcohol Free Toner with Rose Petal. We understand your concern and disappointment, especially when you perceive a difference in the product's formula despite our communications. We want to assure you that our commitment to providing the highest quality products and maintaining the trust of our valued customers is paramount. We continuously strive for transparency in all our updates. We genuinely appreciate you bringing your experience to our attention, as it helps us to understand our customers' perceptions and ensures we uphold our standards.
5 out of 5 stars
10 November, 2025
originally posted on Thayers
My verdict
[This review was collected as part of a promotion.] If I were summarizing: • For oily to normal, combination skin types looking for a gentle, everyday toner to refresh, prep the skin, refine pores a bit and avoid heavy stripping, this is a very solid choice. • For dry or very sensitive skin, it can still be used — but I’d recommend: use less frequently (maybe once daily or every other day), ensure you follow with a good moisturizer, and maybe choose a version with milder scent/less bio-active if you’re cautious.
1 out of 5 stars
9 November, 2025
originally posted on Thayers
Disappointed With New Formula
My experience was with the ORIGINAL toner formula. Not this new one. Why do companies mess with a good thing? This new formula is a step down, not a step up. As many others have said, go back to your original formulas!
1 reply from Consumer Care Center team - 2 months ago
Hi Mattie Boo. Thank you for reaching out to Thayers and sharing your comments on the Cucumber Facial Toner. Feedback from our consumers is very important to us and helps us improve all of our products! We appreciate you sharing your experience. We thank you for giving this product a try as we will be passing on your comments to others in our team. We hope you continue using our products!
1 out of 5 stars
4 November, 2025
originally posted on Thayers
Beware of the new product! Damages skin barrier!
The new formula completely wrecked my skin barrier! I was a loyal user for years and I loved how this toner would leave my skin. After using the new formula, my skin is wrecked. This has burned my skin, and it is peeling and so dry. Now I am trying to repair it and it is taking a long time. So disappointed and upset that it left my skin on horrible condition. It has never been damaged the way it is now with any products. Horrible!
1 reply from Consumer Care Center team - 2 months ago
Hi there! Thanks for reaching out to us regarding Thayers Rose Petal Facial Toner. We're sorry to hear you had this experience and want to help. Please call us at: 1.888.842.9371, M-F,9A-5:30PM, ET and give ref# 43515730 when calling. We look forward to hearing from you.
5 out of 5 stars
Thumbs up graphic, would recommend
30 October, 2025Verified purchase
Must Have!
Great product and very effective. I buy this on a continual basis.
4 out of 5 stars
23 October, 2025
originally posted on Thayers
lid sucks
very good product but, DO YOU GUYS GENUINELY NOT KNOW HOW TO MAKE A WORKING LID? I cannot tell you how many times my toner has SPILT EVERYWHERE. it’s actually so horrible. literally fix this
5 out of 5 stars
Thumbs up graphic, would recommend
15 October, 2025Verified purchase
Best toner for tween
Bought a sample bottle for $3.99. And it works like a charm.