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The Customer's Victory - by F Dupuy (Hardcover)

Name: The Customer's Victory - by F Dupuy (Hardcover)
Brand: Palgrave MacMillan
SKU: 1006477776
Price: 109.99 USD
Availability: InStock

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About this item

Highlights

Francois Dupuy's book describes and analyses how managers need to understand organisations in order to help them effectively implement the changes necessary to operate in today's competitive environment.
About the Author: FRANÇOIS DUPUY is Chairman and CEP of the consulting firm MercerDelta France.
157 Pages
Business + Money Management, Structural Adjustment

Description

Book Synopsis

Francois Dupuy's book describes and analyses how managers need to understand organisations in order to help them effectively implement the changes necessary to operate in today's competitive environment. Focusing on the need to cooperate, Dupuy provides a diagnostic and a methodology that shows managers how to understand why people do what they do and how they can use this knowledge to implement organisational change.

About the Author

FRANÇOIS DUPUY is Chairman and CEP of the consulting firm Mercer
Delta France. He was formerly affiliate professor at INSEAD and professor of management part time at Indiana University Kelley School of Business. He also acts as an independent consultant and has worked for major public and private firms worldwide. He was previously a researcher in the French National Centre for Scientific Research, specialising in organisational analysis.

Dimensions (Overall): 8.5 Inches (H) x 5.5 Inches (W) x .5 Inches (D)

Weight: .8 Pounds

Suggested Age: 22 Years and Up

Number of Pages: 157

Genre: Business + Money Management

Sub-Genre: Structural Adjustment

Publisher: Palgrave MacMillan

Format: Hardcover

Author: F Dupuy

Language: English

Street Date: January 29, 1999

TCIN: 1006477776

UPC: 9780333750223

Item Number (DPCI): 247-39-1011

Origin: Made in the USA or Imported

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Shipping details

Estimated ship dimensions: 0.5 inches length x 5.5 inches width x 8.5 inches height

Estimated ship weight: 0.8 pounds

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