The Disciplined Listening Method - by Michael Reddington (Paperback)

About the Book

Book Synopsis

Use the truth to your advantage.

The cornerstone of any leader's personal brand is how people perceive their listening skills. Distractions, biases, unhealthy expectations, and misaligned perceptions make it difficult for leaders to truly understand and influence their audiences. An important skill in reducing missed opportunities and increasing commitments to action is recognizing the value of the clues people display during every interaction.

As a Certified Forensic Interviewer, Michael Reddington traveled the world for many years conducting interrogations and teaching professional investigators how to obtain the truth with non-confrontational techniques. His experience in the interrogation room opened his eyes to the strategic, ethical observation, and persuasion techniques necessary to influence people to share sensitive information under vulnerable circumstances. Now, he coaches leaders working to build valuable relationships and affect more positive results.

The Disciplined Listening Method provides leaders with the skills, techniques, and perspectives necessary to identify hidden value in every conversation. The seven core behaviors of the Disciplined Listening Method position leaders to discover the truth often hidden in plain sight by leveraging a learning mentality and a goal-oriented approach to encourage their audiences to save face, commit to sharing sensitive information, and change their behavior.

Review Quotes

Praise for The Disciplined Listening Method

"One of the most talented presenters I have witnessed in person, Michael Reddington translates his gift into words with The Disciplined Listening Method, providing credible conversation techniques we can all implement. Leaders get paid by the conversation, and after reading this book, you won't see or hear conversations the same way again."

-Jeff Dudan, CEO of Dudan Group, Franchise Executive, UnderCover Boss

"A must read for leaders. Mike shows you the importance of listening to what is said and, equally important, what is not said. It shows you the need to observe and learn more about human communication. There's plenty of empirical evidence that allows the reader to move from theory into action. Invaluable for leaders who want to lead with vision and influence."

-Anastasios Economou, Founder of iGroup, YPO Global Chairman

"Michael's unique perception allows him to deftly apply investigative communication techniques to business and personal conversations in a manner that generates remarkable results. Since attending his seminars, I've applied Michael's techniques in my business, personal, and political conversations. I'm impressed with how he has outlined his approach in such depth in this book. The Disciplined Listening Method provides readers with a conversational approach that will open their eyes and ears to the opportunities they've been missing."

-Pádraig Ó Céidigh, Senator, EY World Entrepreneur of the Year Finalist

"In a world where social media encourages an abundance of noise, the ability to listen has shifted from a commodity to an asset. Michael's book gives its readers a framework to leverage the asset of Disciplined Listening and use it to close sales and build relationships."

-Will Barron, Managing Director at Salesman.org, host of the Salesman podcast

"I first met Michael Reddington when I attended a seminar he was facilitating. I was fascinated by his perspectives and techniques, and how they could be applied to my role as CEO. With this book, Michael elevates his material and expertly integrates his interrogation techniques with business research and best practices to provide a broader audience access to clear advantages in business and personal communications."

-Neville Crawley, CEO of OppFi

"If you ever wanted to read someone's mind, read this book! So much great advice and so many great stories, you won't regret it."

-Simon Horton, Founder of Negotiation Mastery

"Michael is a gem; a thoughtful person with no ego. He's an outstanding teacher on two extremely difficult subjects: speaking with the receiver front and center (focusing on what's being heard rather than what you say) and listening without your inner voice and ego in the way. His writing reflects his outlier talent remarkably well. And of course, getting him in person provides truly fantastic insights. In The Disciplined Listening Method, Michael teaches extremely eloquently. I strongly recommend this book to anyone who is looking to take their communications, and relationships, to a place where you will treasure your relationships and feel very accomplished."

-Nooruddin (Rudy) Karsan, Managing Partner at Karlani Capital